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Returns Management (RMS) Software

Last updated: November 2026

54 software options

AfterShip logo

AI post-purchase platform spanning shipping, tracking, etc.

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AfterShip offers AI-powered, enterprise-grade returns, exchanges, and warranty in one platform to help retail brands turn returns into a growth engine.

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RenewityRMA logo

Returns management and product service tracking solution

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RenewityRMA is a cloud-based solution that helps businesses define and implement processes for returns and service management across multiple locations. Key features include quote generation, case management, serial number validation, KPI tracking, data export, and reporting.

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ReturnZap logo
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Software for managing Shopify returns and exchanges

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ReturnZap is a Shopify returns app that helps merchants simplify the returns process. It offers features like a branded returns portal, automated customer notifications, and flexible return shipping options to create a seamless experience for both merchants and customers. ReturnZap also provides advanced analytics and reporting to help merchants gain insights into their returns.

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CWILL Order Tracking logo

Make post-purchase experience the best part of sales.

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CWILL Order Tracking (formerly Parcel Panel) helps Shopify and DTC ecommerce brands deliver better post-purchase experiences with branded order tracking, real-time shipment visibility across 1,500+ carriers, proactive shipping notifications, and 24/7 support.

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ReturnGO logo

Automate your online returns with a branded return portal.

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ReturnGO empowers merchants to streamline the return process by offering a self-service branded return portal and automated return processing

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Redo logo

Cloud-based returns management solution

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Returns is a comprehensive returns management platform that enables brands to offer a return service to their customers. It allows businesses to build custom return flows based on various conditions, incentivize exchanges, reduce refunds, and gain insights through analytics.

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Retino logo

Returns management solution for eCommerce businesses

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Retino is a cloud-based returns management solution that helps online merchants or eCommerce businesses process multiple returns. The embedded portal guides customers through case registration, while the reverse shipping options allow for order pick-ups and parcel shop drop-offs.

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ShipWise logo

High-volume shipping software

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ShipWise stands as a top-tier provider, offering cloud-based, on-premise, and shipping API solutions tailored for e-commerce and 3PL industries. Harness the power of rate-shop across diverse carriers, automate custom business rules, and integrate with multiple e-commerce platforms.

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Swap Commerce logo

Comprehensive e-commerce operations software

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Swap is for Shopify brands looking to scale with a one-login solution for global shipping, returns & exchanges, tracking, insurance, and recycling. Retain more revenue and take back more time with a fully customizable solution for your growth needs.

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WISMOlabs logo

Decisioning before messaging. Adaptability in every action.

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Customizable returns management software for ecommerce brands. Create a clear self serve return experience while managing return requests, shipment status, refunds, notifications, APIs, and business rules in one adaptable workflow.

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Kentro logo

Modern ERP to streamline, automate and grow your Commerce!

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Grow effortlessly and efficiently across single or multiple sales channels and marketplaces with Kentro.

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ShippyPro logo

The modular platform to optimize shipping operations

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ShippyPro is the complete shipping software that helps worldwide merchants to ship, track, and return orders connecting 85+ Sales Channels and CMS to 180+ Carriers. Features include: international returns management, customized return portal, return label in the box, QR code Paperless labels & more

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Shipup logo

One-stop shop for ecommerce postpurchase customer experience

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Shipup offers personalized, fully controlled, and delightful post-purchase experience to help fast-growing BigCommerce merchants convert one-time customers into lifelong brand ambassadors.

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parcelLab logo

Post-purchase and returns management platform

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parcelLab is a global leader in post-purchase experience software. We empower the world’s top brands, including IKEA, YETI, Urban Outfitters, and Chico’s, to turn shipping, delivery, and returns into powerful moments that drive loyalty and revenue.

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Loop logo

Return and Exchange management solution for shopify brands.

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Loop Returns is an app designed to help Shopify brands optimize their return costs, prevent return losses, and retain more revenue. The app provides valuable insights into return rates, refund rates, retention rates, and upsell value per return broken down across ten verticals. This information can help brands better understand how their returns stack up against similar Shopify brands.

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Bringg logo

Any order. Any fleet. Delivered.

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Bringg is the leading last-mile solution provider for enterprise retailers and logistics companies.

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Troquecommerce logo

Returns and exchange platform

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Troquecommerce is a platform that automates and simplifies e-commerce returns and exchanges. It eliminates the need for spreadsheets and dedicated staff to authorize return shipping, respond to emails, and create store coupons. Troquecommerce allows the customer to have an engaging post-purchase experience.

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Increff WMS logo

One Platform for Every Order, Every Channel

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Automate returns capture, inspection, and restocking for faster turnaround and lower losses. Improve product recovery, minimize refunds, and enhance customer satisfaction.

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Happy Returns logo

Cloud-based returns and exchange platform

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Happy Returns is a returns platform that makes it simple for e-commerce merchants to build a better shopping experience for their customers, who are looking for quick, easy and convenient ways to get their online orders returned, without having to deal with tracking down packaging or printing return labels.

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SupportSync logo

Product return management & customer service for SMBs

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SupportSync is a product return mangement and customer service solution designed for SMBs who provide products that require return services.

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FarEye logo

Intelligent Delivery Platform: First Choice for Last Mile

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Increase on-time deliveries cost-effectively with FarEye's last-mile delivery platform

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ExecuteWyse logo

Bring real-time visibility, and measure SLA compliance

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Mojro's ExecuteWyse brings ground intelligence to your fingertips for effective decisions and modifications based on real-time data.

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Ordoro logo

Cloud-based order & inventory management solution

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Conquer ecommerce complexity with Ordoro's three handy software apps — inventory, shipping, and dropshipping —make selling online a breeze. They automate your daily tasks, giving you more time to focus on what really matters—growth!

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Item logo

The Decision Engine for Supply Chain.

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Item is ontology-first: a shared model of your supply chain's operating reality that connects your ERP, CRM, WMS, TMS, and OMS without replacing them, so AI agents and automation act on real-time truth and decisions are correct, not just fast.

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Elite EXTRA logo

Faster routes, smarter deliveries, simpler logistics.

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Deliver faster, smarter, and more efficiently with Elite EXTRA. Our platform optimizes routing and dispatch, connects you to nationwide 3PL fleets, and automates returns for a seamless customer experience. Cut costs, boost speed, and delight customers with every delivery.

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