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SAWIN Pricing, Features, Reviews and Alternatives

SAWIN product overview

Price starts from

9999

Per Feature

What is SAWIN?

SAWIN Automate Services provides multiple solutions for business management software. SAWIN Basic connects the most complex service business operations into a streamlined service engine of profitability and offers a 30-day free trial. SAWIN Pro is a truly integrated solution that combines CRM, Service Dispatch, Accounting and more into one powerful business platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Live Online
In Person
Documentation
Webinars

SAWIN pricing information

Value for money

4.3

/5

9

Price starts from

9999

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SAWIN features

Functionality

4.0

/5

9
Total Features30 5 categories

Most valued features by users

Alerts/Notifications
Inventory Management
Mobile Access
Inventory Control
Scheduling
Electronic Signature
For HVAC Companies
Residential Properties

Functionality contenders

SAWIN users reviews

Overall rating

4.2

/5

9

Positive reviews

78%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.56/10
Rating distribution

5

4

3

2

1

4

3

2

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service Automation - The Perfect Software for Home Services Companies, HVAC, Plumbing, Electrical

Reviewed 3 years ago

This software has made our business more efficient. Their customer service is great and the developers are easy to work with.

Pros

It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.

Cons

We have been using this software for 20 years. We have no complaints.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HAVE COMPLETED 3 FISCAL YEARS WITH SAWIN AND NOT THE FIRST COMPLAINT

Reviewed 3 years ago

SAWIN has made a positive effect on virtually all aspects of our business. We are able to respond quicker and provide a better class of service to our customers due to SAWIN's real-time mobile module. Our technicians have information at their disposal that was not available with manual billing and they can review call history, A/C system prior readings and they have the information they need to be the best technician they can be. It has stream-lined back office accounting, cash flow and the timeliness with which we can provide management with the information they need to effectively manage everything from a single job up to the entire company.

Pros

Where do I start. From the initial contact with SAWIN, their staff and sales team were presenting to you facts pertaining to their software. Absolutely no hi-pressure sales tactics as there is no need. The set up is comprehensive and a SAWIN support team member walks you through and educates you as you process through. The web-mobile invoicing from the field improves cash flow, reporting deadlines...

Cons

We have been on SAWIN through 3 fiscal years and I have no complaints.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Review SAWIN

Reviewed a year ago

My overall experience with SAWIN was pretty good, it would have been better with more support or training and that isn't completely SAWIN's fault.

Pros

SAWIN is a pretty good program, it was just harder to work in then ServiceTitan. I found it much easier to work with ServiceTitan and they have a great online support team that I didn't have with SAWIN. I learned SAWIN pretty much on my own with little to no support or training and I learned it pretty quick so I cant say it wasn't user friendly because it was to a point. Overall, if I was to rate it in comparison to ServiceTitan I'd give SAWIN a 6 and ServiceTitan a 9. They both come with their own challenges and of course good qualities.

Cons

To move between modules within SAWIN where not always easy to do or figure out how to do but it did get better before we switched programs. Basically the flow was not as smooth as I would have liked.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SAWIN Pro 3.0 review

Reviewed 3 years ago

SAWIN's experience level with understanding the operation and needs of the HVAC industry is reflected in their software providing functional software to management both installation and service activities within an HVAC business. The inclusion of imaging, web invoicing, and smartphone/tablet mobile interface adds significant business functionality that effectively supports the need of the HVAC industry.

Pros

SAWIN provides functional software for the HVAC industry. Significant improvements have been made to the 3.0 version of the software in the areas of reliability, functionality, and performance. Going to a full SQL database design in 3.0 has significantly improved issues and user responsiveness. Imaging, web invoicing, and SAWIN Mobile are now mature enough to be reliable and functional for HVAC office and field staff.

Cons

As with any vertically integrated industry specific software, functionality and improvements are driven by user feedback and comments. Some functionality of the software took a long time to mature to the point it could be considered reliable. Issues still come up that are head scratchers as to why they are occurring for software that should be considered mature and thus suggest a need for better quality assurance testing. Fortunately, support staff seem to be able to quickly resolve identified issues and apply appropriate remediation. Mobile credit card processing should be better integrated with the SAWIN Mobile app to make it easier for field staff to take and process service payments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Stuck In the past

Reviewed 2 years ago
Pros

The functions of being a dispatching and accounting system just works. Nothing really fancy but work well for what it is.

Cons

Lack of reports or being able to be reactive to changes. Everything costs more money is custom. You want to know how much each induvial tech made each week or month that will be x amount of money to program that. Those sort of responses to what should be basic functions are not there. Also a lot of down time issues and lack of support. Very slow Response times.

SAWIN FAQs and common questions

SAWIN has the following pricing plans:
Starting from: 9999.00
Pricing model: One Time License
Free Trial: Available


SAWIN has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


SAWIN supports the following languages:
English


No, SAWIN does not have an API available.


SAWIN offers the following support options:
Chat

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