App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
CivicPlus SeeClickFix 311 CRM
5
27
4
14
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
311 request and work management application
Table of Contents
CivicPlus SeeClickFix 311 CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
CivicPlus SeeClickFix 311 CRM overview
What is CivicPlus SeeClickFix 311 CRM?
The SeeClickFix 311 CRM solution empowers positive resident-government interactions and streamlines staff workload by enabling governments to centrally manage, respond to, and resolve resident requests and questions.
By automating manual request processes utilizing a 311 CRM system, a web portal or mobile application are available to residents to easily communicate with their needs with local government saving valuable time & resources.
Active communication between Residents and the Local Government staff increases engagement and positive outcomes as residents have visibility into the status of the request from submission through resolution. Municipal Staff also have valuable reporting tools for analysis of trends regarding communities’ needs and more effective resource allocation.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Pricing
User Interface
CivicPlus SeeClickFix 311 CRM’s user interface
CivicPlus SeeClickFix 311 CRM pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about CivicPlus SeeClickFix 311 CRM?
It gives the City an impactful presence in the community, allowing 2 way communication on issues that our residents are concerned about.
Select to learn more
Who uses CivicPlus SeeClickFix 311 CRM?
Based on 46 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsCivicPlus SeeClickFix 311 CRM's key features
Most critical features, based on insights from CivicPlus SeeClickFix 311 CRM users:
All CivicPlus SeeClickFix 311 CRM features
Features rating:
CivicPlus SeeClickFix 311 CRM alternatives
CivicPlus SeeClickFix 311 CRM
Starting from
No pricing info
Novo Solutions
Starting from
No pricing info
Salesforce Service Cloud
Starting from
25
/user
Per month
Freshservice
Starting from
19
/user
Per month
CivicPlus SeeClickFix 311 CRM pricing
Value for money rating:
Starting from
No pricing info
User opinions about CivicPlus SeeClickFix 311 CRM price and value
Value for money rating:
To see what individual users think of CivicPlus SeeClickFix 311 CRM's price and value, check out the review snippets below.
Raymond S.
Code Enforcement Officer
Jason W.
Risk Manager
CivicPlus SeeClickFix 311 CRM support options
Typical customers
Platforms supported
Support options
Training options