App comparison
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CivicPlus SeeClickFix 311 CRM
5
27
4
14
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
311 request and work management application
Last updated: March 2026
CivicPlus SeeClickFix 311 CRM Alternatives & Competitors (2026)
Top 5 free alternatives
Freshdesk
Online helpdesk system and customer service software
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Approval Process Control
N/A
Asset Tracking
N/A
Audit Management
N/A
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.4
Value for money
Starting price
No pricing info
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Approval Process Control
N/A
Asset Tracking
N/A
Assignment Management
N/A
Asset Panda
Cloud-based asset relationship management platform
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.6/5
Activity Dashboard
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Escalation
N/A
API
N/A
Approval Process Control
N/A
Odoo
All-in-one open-source business software
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.8/5
Accounting Integration
4.4/5
Activity Dashboard
4.3/5
Top Features
Alerts/Escalation
N/A
Alerts/Notifications
N/A
API
N/A
Bitrix24
All in one business management workspace
0.1
Value for money
Starting price
No pricing info
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
N/A
Alerts/Notifications
N/A
API
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Asset Tracking
N/A
Assignment Management
N/A
Audit Management
N/A
JIRA Service Management
IT service platform for unified support
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Activity Dashboard
N/A
Asset Tracking
N/A
Assignment Management
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.1
Value for money
Starting price
No pricing info
Functionality
Analytics
4.3/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Approval Process Control
N/A
Asset Tracking
N/A
Assignment Management
N/A
Caspio
Low-code application development platform.
Value for money
Starting price
No pricing info
0.1
Functionality
Accounting Integration
5/5
Activity Tracking
5/5
Access Controls/Permissions
4.5/5
Top Features
Alerts/Escalation
N/A
Alerts/Notifications
N/A
API
N/A
InvGate Service Management
Web-based IT service desk software
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.2/5
Activity Tracking
4/5
Automated Routing
4/5
Top Features
Access Controls/Permissions
N/A
Assignment Management
N/A
Audit Management
N/A
OpenGov Enterprise Asset Management
Manage every asset: indoors, outdoors, above and below.
Value for money
No pricing info
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
4.5/5
Asset Tracking
4.5/5
API
4/5
Top Features
Access Controls/Permissions
N/A
Alerts/Escalation
N/A
Approval Process Control
N/A
AMCS Fleet Maintenance
Fleet maintenance software for transportation industry
0.4
Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
3PL Management
N/A
Accounting
N/A
Accounting Integration
N/A
Top Features
Alerts/Escalation
N/A
Approval Process Control
N/A
Assignment Management
N/A
0.1
Value for money
Starting price
No pricing info
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
API
N/A
Approval Process Control
N/A
Asset Tracking
N/A
0.4
Value for money
No pricing info
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.3/5
Alerts/Escalation
4/5
Top Features
Approval Process Control
N/A
Asset Tracking
N/A
Assignment Management
N/A
0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Alerts/Notifications
4.5/5
App Management
4.3/5
Top Features
Alerts/Escalation
N/A
Approval Process Control
N/A
Asset Tracking
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Approval Process Control
N/A
Asset Tracking
N/A
Assignment Management
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Assignment Management
5/5
Access Controls/Permissions
4/5
Alerts/Escalation
4/5
Top Features
Activity Tracking
N/A
API
N/A
Audit Management
N/A
0.1
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Asset Tracking
5/5
Asset Lifecycle Management
N/A
Audit Trail
N/A
Top Features
Access Controls/Permissions
N/A
Approval Process Control
N/A
Assignment Management
N/A
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Dashboard
5/5
API
5/5
Activity Tracking
4.7/5
Top Features
Alerts/Escalation
N/A
Approval Process Control
N/A
Assignment Management
N/A
4.3
Value for money
No pricing info
Starting price
No pricing info
4.3
Functionality
Asset Lifecycle Management
N/A
Audit Trail
N/A
Automated Scheduling
N/A
Top Features
Access Controls/Permissions
N/A
Alerts/Escalation
N/A
Approval Process Control
N/A