ServCraft - 2026 Pricing, Features, Reviews & Alternatives

ServCraft is South African job management and field service software, used by 1,000+ installation, repair and maintenance businesses with multiple teams and vans: security, plumbing, electrical, solar, HVAC and other trades. It runs every job in one system, from the first quote to the final invoice.

Quoting: Branded quotes priced from your own stock list, with bundles for the items you use most. Customers sign on site or accept online in the Customer Zone, and every enquiry is tracked until it becomes a job.

Jobs and scheduling: Digital job cards hold the customer, site, team, photos, documents and full history. Drag jobs onto the team calendar, set up recurring jobs, and use custom statuses that require forms before a job can close.

Mobile app: Technicians see their jobs, complete forms and checklists, capture photos and signatures, log materials and run job timers in the ServCraft app for Android and iOS. It works offline and syncs when they reconnect.

Stock: Track stock and its value across warehouses and vans, deduct materials automatically as they're used, run stock takes and manage purchase orders.

Invoicing and payments: Turn a quote into an invoice in one click, bill time from the job timer, send automatic payment reminders and let customers pay online.

Accounting integrations: Sync customers, items, invoices and purchase orders with Sage Business Cloud Accounting, Xero and QuickBooks Online, so nothing is captured twice.

Control: Roles and permissions, multiple branches in one system, automatic email and SMS updates to customers, and live reporting on jobs, teams and stock, including how long each open job has been sitting in its status.

Setup and support: Every customer gets hands-on setup and training from a local team, a dedicated account manager, and support in SA hours.