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SkyBoss

4.7
(27)

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Cloud-based field management for the service provision trade

(1)

SkyBoss Pricing, Features, Reviews and Alternatives

SkyBoss FAQs

Q. What type of pricing plans does SkyBoss offer?

SkyBoss has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of SkyBoss?

SkyBoss has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SkyBoss support?

SkyBoss supports the following languages:
English


Q. Does SkyBoss support mobile devices?

SkyBoss supports the following devices:
Android, iPad, iPhone


Q. Does SkyBoss offer an API?

No, SkyBoss does not have an API available.


Q. What other apps does SkyBoss integrate with?

SkyBoss integrates with the following applications:
Worldpay, Webfleet, QuickBooks Online Advanced, Momentum IoT, QuickBooks Desktop Pro, Quickbooks Online


Q. What level of support does SkyBoss offer?

SkyBoss offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

SkyBoss product overview

Price starts from

149

Per month

Other

What is SkyBoss?

SkyBoss is a cloud-based management solution for service dispatching businesses who deploy staff / technicians out to customers within the field. Typically geared to suit the needs of the plumbing, electrical and HVAC trades, the software is designed to cater for both the back office and dispatch center, along with mobile platform support for remote use. Features include full scheduling capabilities organized within an intuitive drag and drop calendar that immediately updates everyone on where they should be, which customer work orders have been assigned and which technicians are still available. Orders are allocated according to the right skill levels, detailing paperless instructions, tracking progress and also issuing optimized route plans that answer calls quicker and at lower cost. Plotting technician locations on job site proximity maps, hub administrators or call center operators can view a visual scheduler fully integrated with GPS software to track and efficiently direct staff as they move.

Key benefits of using SkyBoss

  • Schedule the dispatch and deployment of field service technicians with intuitive calendar-based features that immediately highlight staff availability while ensuring that the right personnel are assigned to jobs based on skill qualification.


  • Manage work orders with paperless job notes technicians can refer to in the field, while automated estimates and invoices can be issued in real time via email upon job completion to prompt faster, secured and fully tracked payments from customers.


  • Integrated client relationship management keeps important customer information logged and centralized, recording not just detailed contact information but also searchable service and payment histories, forthcoming appointments and more.


  • Track the whereabouts and progress of field technicians in real time with map displays showing staff proximity to job sites, while using SkyBoss' optimization algorithms to ensure that only the most efficient routes are taken to reduce time / fuel costs.


  • Built-in reporting capabilities promise customizable options across metrics such as invoice aging, quotes won etc, all exportable to CSV format.


  • The SkyBoss companion app for iOS also delivers optimized system features for mobile field usage, automatically synced to the office system.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Videos
    Webinars
    In Person

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    Starting from

    149

    Per month

    Other

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    Pricing range

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    49

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    SkyBoss pricing information

    Value for money

    4.5

    /5

    27

    Starting from

    149

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SkyBoss features

    Functionality

    4.5

    /5

    27

    Total features

    71

    6 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    API
    Data Import/Export
    Customizable Reports
    Real Time Data

    Functionality contenders

    SkyBoss users reviews

    Overall Rating

    4.7

    /5

    27

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    22

    3

    1

    0

    1

    Pros
    The team at SkyBoss are absolutely amazing. They are available to help on the fly and are great at working with you.
    Again, I'd recommend SkyBoss and their amazing customer service to anyone, but it is a system still in it's growth stages.
    Amazing customer service he was able to set me up on skype and walked me through everything until I was comfortable, now I have it down I realize how easy it is to use.
    Cons
    It takes alot of stress away from me that I use to have.
    Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.
    They made me go Apple, no android available. Guess that has helped me in some ways though.

    Overall rating contenders

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