Swept makes simple and smart janitorial software designed specifically for the janitorial and commercial cleaning industry. Swept’s mission is to help cleaning companies retain their cleaners and clients by streamlining communication between managers and employees, and give them a competitive advantage. Swept Platform (desktop and mobile) helps proactively address issues on site before they become customer problems.
The solution helps cleaning managers communicate with their staff about issues on site, as well as provide cleaning instructions, track supply requests, and conduct inspections. Swept helps eliminate the most common mistakes that can degrade customer satisfaction by improving communication, regardless of language differences among the team.
The platform enables managers to create and assign cleaners to recurring or one time shifts using the scheduling tool. All users get continuous access to their schedules via mobile app, with all shift changes and updates in real time. Late alerts notify managers if a cleaner has not signed in on time, and automatically sends them a reminder to their mobile device. Cleaners can sign in via mobile app, SMS or IVR (landline) to check into any shift. Time tracking features ensure users that clients receive the service they paid for, with recorded time for each cleaner imported automatically for review or payroll.
Swept helps users identify issues immediately by allowing cleaners to report them to managers in real time via text message or mobile app. Multilingual cleaning instructions enable managers to support cleaners without being onsite. Location messages help teams stay connected, including a virtual message board that makes sure everyone is in sync. Supply tracking features inform managers of what is required and where, facilitating the requesting and replenishing of supplies.
Swept’s messaging features allow clients to communicate with managers via SMS, or using their own account within the mobile app. Once logged in, clients can access the message board to stay up to date on job status, changes, issues, and more. Managers are able to create custom inspection plans with unlimited inspection points, as well as measure performance by rating the quality of each inspection point. All recorded notes can be sent to clients via mobile before the team exits the building.
At Swept, we believe that cleaners add value beyond cleaning and that the most common mistakes that degrade customer satisfaction can easily be avoided with better communication. Get your free account today.