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Janitorial Manager Logo

Janitorial Manager

4.9
(20)

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The leader in facility management software

(5)

Janitorial Manager Pricing, Features, Reviews and Alternatives

Janitorial Manager FAQs

Q. What type of pricing plans does Janitorial Manager offer?

Janitorial Manager has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Janitorial Manager?

Janitorial Manager has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Janitorial Manager support?

Janitorial Manager supports the following languages:
English


Q. Does Janitorial Manager support mobile devices?

Janitorial Manager supports the following devices:
Android, iPad, iPhone


Q. Does Janitorial Manager offer an API?

No, Janitorial Manager does not have an API available.


Q. What other apps does Janitorial Manager integrate with?

Janitorial Manager integrates with the following applications:
QuickBooks Online Advanced, Quickbooks Online


Q. What level of support does Janitorial Manager offer?

Janitorial Manager offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Chat, Knowledge Base

Janitorial Manager product overview

What is Janitorial Manager?

Janitorial Manager is a performance tracking and business management solution designed for small to mid-size commercial cleaning businesses. The platform helps managers track janitor team performance, as well as manage work orders, employees, quality, and inventory. Janitorial Manager offers a scalable solution, suitable for single owners or larger companies with multiple locations, users, and computers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Chat
Knowledge Base

Training options

Webinars
Documentation
Videos
In Person
Live Online

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Starting from

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Per month

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Janitorial Manager pricing information

Value for money

4.8

/5

20

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Janitorial Manager features

Functionality

4.4

/5

20

Total features

73

4 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
Inventory Management
API
Data Import/Export
Alerts/Notifications
Billing & Invoicing

Functionality contenders

Janitorial Manager users reviews

Overall Rating

4.9

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.3/10
Rating distribution

5

4

3

2

1

18

1

1

0

0

Pros
The software is super accurate, and the more info you put into there, the better it is. I would totally recommend this software to all my cleaning company owners because it is beneficial.
I absolutely love this software. And the customer service reps are wonderful.
It helps get the employees the schedule to clean which area in the building that they need to clean for the day.
Cons
I was a little disappointed that it doesn't include payroll management or billing and invoicing.
And the inability to use a previous inspection result as a basis for a follow up.
Sometimes glichy and or difficult to maneuver.

Overall rating contenders

KR
AvatarImg

Kathy R.

Environmental Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Janitorial Manager Software was so easy to implement.

Reviewed 5 years ago

Much better communication supervisor and account activity. No show alerts are awesome best and easiest to set we have ever seen 25 yrs! The best customer service! Our employees upper 70’s and below are using this program with ease.

Pros

Ease of use. Comprehensive client information at your fingertips. On going friendly and professional service to any situation. Continued education and development on special request with no hesitation.

Cons

Why when when terminating a recurring schedule it takes multiple steeps to terminate a employee.

Vendor response

Thanks for your feedback Kathy! We truly appreciate the kind words and look forward to continuing to serve you and help grow your business!

AS
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Amy S.

Facilities Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great additional to our company!

Reviewed 3 years ago

The timekeeping feature within JM has quickly become the most valuable tool for our company. It makes our payroll process a lot quicker, more efficient and with much fewer errors. The dedication of the JM team and especially our Account Manager, [SENSITIVE CONTENT HIDDEN], has no doubt made the rollout of JM to our employees a complete success. We are now starting to use other features within the program, like Inspections, and are confident this will continue to improve our company overall, by streamlining our managers' inspections & reporting.

Pros

JM has been a great addition to our company! We started out using JM for the timekeeping feature. This aspect was fairly easy to set up and is extremely easy for our employees to use. The customer support team is great and the constant updates and emails with tips, links and other troubleshooting info is invaluable. This also shows us that JM is constantly improving its technology, which makes it even more appealing. There are many other features within JM that we have yet to implement, but we know each feature will only help our company grow and become more organized.

Cons

I am not a tech savvy person, so some of the processes to set up different tools within the program can be a challenge. I imagine it is much easier for people who are more advanced with technology than myself. Having said that, our Account Manager, [SENSITIVE CONTENT HIDDEN], is an excellent teacher who shows patience with us during any training sessions we have. She is filled with tons of information about JM and is always available when I need her assistance, so it makes JM a lot less challenging.

Vendor response

Thank you for the review, Amy! We appreciate hearing your feedback on our software and how it is helping your cleaning company!

AA
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Andrea A.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great Concept But Needs Work

Reviewed 3 years ago

When I first got in contact with a customer rep I was so excited by the features available, but once we rolled it out to our employees and started to use it we had a lot of issues. At first customer service and our rep was amazing, but once we started to have multiple issues the customer service began to decline, where we don't hear back from them for 2-3 days. Overall I think with a little tweaking and user friendly updates the app would be great, but as of now our company is looking for other alternatives to help us manage in a more efficient way unless we can get what we need to run our business.

Pros

- great concept - has exactly what you need for a facilities business - customer portal - employee tracking - group messaging - overall great concept and IDEA

Cons

- needs a lot of user testing to get to the level of functionality needed - some of the settings are off and can't be used because you can pick and chose the level of access only employee & manager - managers can see all locations not just their location - app freezes and the updates aren't automatic needs to be deleted and downloaded again - trouble clocking in - setting can be a little confusing - web browser is slow - customer portal isn't available on app only messaging - employee messaging is off

Vendor response

Thanks for your honest review, Andrea. We constantly are not only adding additional functionality to the system but also updating/improving the system to be more user friendly and fast. This feedback is valuable and motivating for the team to help serve our customers better!

RR
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Rashaii R.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Good Software

Reviewed 3 years ago

I changed to Janitorial Manager because I was looking for software that allowed my workers to clock in and out and keep track of supplies without using many different software. This one suite has it all. My employees can request supplies, clock in/out, take pictures, and ask questions all from the same place. I can do evaluations, look at how much money in profit I am bringing in, AND reconcile reports all from one suite. This thing does it all, and I am seriously wondering how I got along without it. The price is cost-effective, and it doesn't break the bank. They have dedicated people who answer all questions and fix all issues, no matter how big or small. I seriously LOVE this software, and I am totally recommending it to all my colleagues in the cleaning industry.

Pros

This software is super easy to use. At first, it may seem a bit overwhelming, but there are people in their customer service who are dedicated to helping. They answer all questions you have, no matter how big or how small. The software is fully customizable; you can get however granular you want to. The software is super accurate, and the more info you put into there, the better it is! I would totally recommend this software to all my cleaning company owners because it is beneficial.

Cons

I would like to see the supply and inventories added into the software and profit and loss pages on the dashboard versus separate reports and separate entities.

Vendor response

Thank you for your review, Rashaii! We really appreciate it.

DB
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Dave B.

Facilities Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Quality product

Reviewed 5 years ago

This is the best overall software for janitorial service providers. The best thing about JM is the fact that they listen to user feedback and act on it. This is important from a user point of view because with each update or release as they call it, the software gets better and better.

Pros

I like how all customer and employee info is kept in one place and we can log all customer communication as well as all things related to employees like, reviews, pay increases, attendance, etc.

Cons

I like the flow of the software the least. what I mean by that is there are multiple apps to accomplish different things and the customer portal and the app aren't linked.

Vendor response

Thanks for the review, Dave! We appreciate hearing feedback from our users.

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