SwipedOn Reviews

SwipedOn

The smart but simple visitor management solution

4.7/5 (161 reviews)

Daniel Nickoley

Quick to Set up, Quick to sign in

Used daily for 1-2 years
Reviewed 2018-11-13
Review Source: Capterra

We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.Good customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!

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SwipedOn

The smart but simple visitor management solution

Steve Harding

Great system, easy to setup, easy to use

Used daily for 1-2 years
Reviewed 2018-06-07
Review Source: Capterra

It helped us meet our legal safeguarding and vistor management requirements.It looks good and very professional. Very easy to customize the software to the corporate look of the organization. Support is very good if there are any problems or questions and are very proactive. They are also proactive in regards to EU GDPR, which is good for a company based in New Zealand. It show that they value EU customers. I would say that the product is good value at a decent price point. Vistors comment at how easy the system is to use and how good it looks. Employees find it easy to sign in and out of the office as required.

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SwipedOn

The smart but simple visitor management solution

GRW Technologies, Inc.

Great functionality, extremely user friendly and a great support team.

Reviewed 2016-04-07
Review Source: Capterra

Dear Reader(s): I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team. From start to finish and beyond, SwipedOn's support team has been on top of everything! Pros: The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented. New feature are always in development: Not quite a Cons list There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect. I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great! Additional words regarding SwipedOn's support team: Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be. Sincerely, A grateful IT professional TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

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SwipedOn

The smart but simple visitor management solution

Joe Malone

Moving away from old style pen and paper to make the employee and visitor experience better.

Used daily for 1-2 years
Reviewed 2018-05-10
Review Source: Capterra

easier to manage and gives a wow factor to visitors.We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable. having the ability to pre-register visitors is really helpful. SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation. Generally the system has had a lot of positive feedback from our users and visitors within the group .

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SwipedOn

The smart but simple visitor management solution

Brad Rutan

Great Asset For Our Business

Used daily for 6-12 months
Reviewed 2016-12-08
Review Source: Capterra

We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge.Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

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SwipedOn

The smart but simple visitor management solution

Daniella Moore

Easy way to monitor who is on site

Used daily for 6-12 months
Reviewed 2018-12-11
Review Source: Capterra

A third party safety review of our offices highlighted the need for visitor logging software. It is great to have SwipedOn to help keep our office secure and safe. The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding. The visitor and employee log is live and can be viewed from any computer which is handy.

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SwipedOn

The smart but simple visitor management solution

David Lee

Perfect for what we need

Used daily for less than 6 months
Reviewed 2016-07-25
Review Source: Capterra

We were looking for a low cost visitor management system for our reception area. With us only having one reception and a relatively low visitor count, a VMS wasn't really a necessity, it was more of a 'nice touch' kind of thing so we had to keep to quite a strict budget. Having had free trials with around a dozen different visitor management systems of similar cost, we were getting frustrated that there always seemed to be at least one thing missing on them. Some were missing certain elements, some required the visitor to enter irrelevant information in order to sign out and some were just clunky & difficult to use. We trialled SwipedOn and we finally found one that ticked all of the boxes. It is hugely customisable and allows us to set it up exactly as we'd like it. More importantly it allows US to set the rules on the data that we collect so we can keep it relevant, yet simple. Both the iPad and web interfaces are easy to navigate and are self explanatory. We had a problem with email notifications not coming through from the software. Between the swipedon team and our IT support providers, we managed to solve the problem & it's now working perfectly. Despite them being based at the opposite end of the globe, their support has been excellent throughout, an email response never more than a few hours away regardless of the time (I've had emails from their founders at 8pm their time). Overall I'm very impressed with this software and will be signing up for the paid version shortly. Packed with features. Highly configurable & customisable. Great customer support.

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SwipedOn

The smart but simple visitor management solution

Melvin Wingfield

It makes us look as professional as the software while sharing basic information across the company.

Used daily for less than 6 months
Reviewed 2017-07-24
Review Source: Capterra

We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

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SwipedOn

The smart but simple visitor management solution

Susan Re

Sign in App Delivers Beyond Expectations

Used daily for 6-12 months
Reviewed 2016-06-13
Review Source: Capterra

After reviewing and trialing several bigger 'named' apps we found that they offered far more options than we actually needed and all were set up with pricing options that would of seen us having to pay for items that would not be utilised.This software has an easy to use format, easy implementation and faultless back up support when and if required. Although the core team are in New Zealand, the response times on queries are better than most companies that are in the same postcode as us. Is saying this, we have had very little issues that pertain to the software as mostly it has been our own internal operator issues. The costs per month are reasonably priced and relevant to our business. There have been no hidden costs, loop holes or add ons required. The development team are open to suggestions and are keen to keep the product evolving to ensure it delivers in line with our daily work requirements. It feels almost like it has been tailored specifically for us.

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SwipedOn

The smart but simple visitor management solution

Jess Offen

Swipedon - Dojo Wellington - Jess.O

Used daily for less than 6 months
Reviewed 2016-09-21
Review Source: Capterra

Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben! all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

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SwipedOn

The smart but simple visitor management solution

Elvin Kurbanov

Fit for purpose

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

Looks nice and modern

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SwipedOn

The smart but simple visitor management solution

Simon Edwards

Perfect move from manual visitor book to a GDPR compliant tablet system.

Used daily for 6-12 months
Reviewed 2018-09-20
Review Source: Capterra

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn. Since installing SwipedOn every visitor has comments on how professional it is and have all asked about it.Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors.

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SwipedOn

The smart but simple visitor management solution

Donna Balle

Swiped on - Asset for Health & Safety

Used daily for 6-12 months
Reviewed 2016-12-20
Review Source: Capterra

With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.Easy to use - meets all our requirements.

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SwipedOn

The smart but simple visitor management solution

Erik Adams

I love working with SwipedOn in our daily work flow as a digital sign in sheet.

Used daily for less than 6 months
Reviewed 2018-06-05
Review Source: Capterra

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

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SwipedOn

The smart but simple visitor management solution

Rob Dunstone

Configuration and setup is very easy, ongoing use by staff and visitors has been seamless.Very Happy

Used daily for 6-12 months
Reviewed 2018-05-24
Review Source: Capterra

Removal of paper based sign in register, visitor confidentiality - no one can browse the sign in register. Easy visibility of building occupants for Health and Safety purposes.Ease of configuration, ability to personalise background, visitor functionality and notifications. We have found the software very easy to use with visitors requiring little prompting to navigate signing in. Web desktop very clear and informative. Visitor arrival notification to staff is quick. We have found the software to be extremely stable and reliable.

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SwipedOn

The smart but simple visitor management solution

Tim John

I have implemented the SwipedOn platform in 2 different companies, both with a positive experience.

Used daily for 2+ years
Reviewed 2018-05-01
Review Source: Capterra

The 'administration' center is easy to use and I love the feature of being able to assign different roles to users so the system can be maintained by others (like pre-loading visitors). The front end via the iPad is slick and modern giving a good look and feel to the solution.

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SwipedOn

The smart but simple visitor management solution

Jason Champion

Great software with clean, simple interface and great support. All for a reasonable price.

Used daily for 2+ years
Reviewed 2017-07-21
Review Source: Capterra

Great first impression, reliable and simple to use software. Highly likely to recommend.Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

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SwipedOn

The smart but simple visitor management solution

Anonymous

Easy to use and configurable, great customer service if you do get stuck

Used daily for 1-2 years
Reviewed 2018-06-04
Review Source: Capterra

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

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SwipedOn

The smart but simple visitor management solution

Karryn Hebbard

I find this product is excellent and easy to use

Used daily for 1-2 years
Reviewed 2018-06-21
Review Source: Capterra

Allowing us to know at all times who is on the premises and who they are visitingIt is easy to use always available and customers really get a buzz out of the ease of entry and the photo. Many people keep the photos to put on their fridge.

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SwipedOn

The smart but simple visitor management solution

Christian Paquin

Great software and easy to use

Used daily for 6-12 months
Reviewed 2018-06-26
Review Source: Capterra

Easy to use by visitors. Easy to configure and to setup employees and custom fields. I like how we can easily configure our company logo on the iPad and also on the printout badges.

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SwipedOn

The smart but simple visitor management solution

Gwen Atkinson

SwipedOn

Used daily for 2+ years
Reviewed 2018-08-23
Review Source: Capterra

Support is good. System is customizable (we change the desk top pictures each month. It is easy to set up on the back end. For example adding or deleting names.

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SwipedOn

The smart but simple visitor management solution

Helena Chevalier-Stehlik

Wonderfully easy and in compliance.

Used daily for 6-12 months
Reviewed 2018-05-01
Review Source: Capterra

we simply love our new visitor registration program. SwipedOn is user friendly, easy to manage, font is easy to read for all, personalizing welcome page is easy and attractive. Iit's been just wonderful. It's saved us time, cost, and has provided the added security compliance required by our clients. Awesome product!

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SwipedOn

The smart but simple visitor management solution

Sean Rutherford

Accomplished what others couldn't

Used daily for 6-12 months
Reviewed 2018-05-01
Review Source: Capterra

We were in search of an application to replace our outdated paper sign in/out form and after much research we came upon SwipedOn. This offered us just about everything we were looking for and over time with their updates has become our primary app for employees and visitor tracking. There are VERY responsive to inquires and have been a great partner for close to a year. For us this has been a added value to the company and highly recommend it to others.

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SwipedOn

The smart but simple visitor management solution

Tarooj Syed

We have been with SwipedOn since 2013 and never looked at any other program since.

Used daily for 2+ years
Reviewed 2018-04-19
Review Source: Capterra

it's very handy to track users. Very easy to setup and use. Easy for even the visitors sign in and out. Very reliable and personalized customer support.

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SwipedOn

The smart but simple visitor management solution

Alana Gavrilis

Excellent Choice for Guest Registration

Used daily for 2+ years
Reviewed 2018-08-19
Review Source: Capterra

User interface is clean and easy to navigate, all functions available that could be required for daily use, capability for further feature rollouts.

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SwipedOn

The smart but simple visitor management solution