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ThinkSmart Automation Platform (TAP)

Workflow automation platform automating key business process

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ThinkSmart Automation Platform (TAP) Pricing, Features, Reviews and Alternatives

ThinkSmart Automation Platform (TAP) product overview

What is ThinkSmart Automation Platform (TAP)?

TAP Workflow Automation is a workflow automation software which enables users to create and deploy forms, processes, and workflows easily without writing any code using drag-and-drop tools. TAP Workflow Automation also supports automated notifications, e-signatures, role-based access, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Training options

Webinars
Live Online
In Person
Documentation

ThinkSmart Automation Platform (TAP) features

Functionality

4.6

/5

7
Total Features37 2 categories

Most valued features by users

Alerts/Notifications
Reporting/Analytics
Reporting & Statistics
Third Party Integrations
Document Management
Mobile Access
Workflow Management
Access Controls/Permissions

Functionality contenders

Housecall Pro
Functionality
#1
PandaDoc
Functionality
#2
Process Street
Functionality
#3
ThinkSmart Automation Platform (TAP)
Functionality
#4

ThinkSmart Automation Platform (TAP) users reviews

Overall rating

4.9

/5

7

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Overall rating contenders

Housecall Pro
Overall rating
#1
Process Street
Overall rating
#2
PandaDoc
Overall rating
#3
ThinkSmart Automation Platform (TAP)
Overall rating
#4
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TAP is a transformative tool and a catalyst for streamlining complex, distributed processes

Reviewed 4 years ago

It is changing the way we approach streamlining complex, distributed processes. We love it.

Pros

The ThinkSmart Automation Platform (TAP) enables subject matter experts to redesign and streamline workflows for maximum efficiency and consistency. The forms designer is easy to use and chock full of feature options. The workflow designer allows a business analyst or other professional to design and build the workflow at the same time with a super simple drag-and-drop interface. None of this requires...

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

You're losing time & money if you aren't using this tool

Reviewed 5 years ago

I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process...

Pros

It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips & tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.

Cons

I honestly can't think of something I don't like about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Use ThinkSmart to automate business processes and document.

Reviewed 4 years ago

Efficiency, effectiveness, lean processes etc.

Pros

The visualisation of workflow design makes it so easy to create automated business processes quickly.

Cons

Lawyers require very specific document automation functionality and the document automation whilst fantastic can be a little bit unwieldy when creating legal documents (with clause sub-numbering, cross referencing etc).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to configure and stood up our first workflow in one week. No programming!

Reviewed 4 years ago

1) Further roll-out e-signatures. 2) Able to create self-service legal documents which allows Legal to focus more on high value transactions instead of NDAs and the like. 3) Reduce turn-around time on change requests and bug fixes because we are not dependent on 3rd party developers or IT.

Pros

I have two: 1) Flexible - TAP can be configured to automate virtually any process. 2) TS team starting with Paul Hirner. Great partner.

Cons

Self-help guide for admins needs to be more robust and searchable. An example is using formula fields...I had to email TS team 3x in order to figure out how to use it properly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Highly intuitive and configurable.

Reviewed 4 years ago

The software is very intuitive for users, and easy to configure on the backend.

Pros

TAP is very configurable, and the support team is very responsive to requests for additional functionality.

Cons

No cons were added to this review

ThinkSmart Automation Platform (TAP) FAQs and common questions

ThinkSmart Automation Platform (TAP) has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


ThinkSmart Automation Platform (TAP) supports the following languages:
English


No, ThinkSmart Automation Platform (TAP) does not have an API available.


ThinkSmart Automation Platform (TAP) integrates with the following applications:
SharePoint, Adobe Sign, Google Docs, DocuSign, Box, Salesforce Sales Cloud


ThinkSmart Automation Platform (TAP) offers the following support options:
Phone Support

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