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Teletrac Navman DIRECTOR
GPS fleet tracking and automation software
(2)
Q. Who are the typical users of Teletrac Navman DIRECTOR?
Q. What languages does Teletrac Navman DIRECTOR support?
Q. Does Teletrac Navman DIRECTOR support mobile devices?
Q. Does Teletrac Navman DIRECTOR offer an API?
Teletrac Navman DIRECTOR is a cloud based fleet management solution designed for companies of all sizes. DIRECTOR offers vehicle tracking, vehicle maintenance and fleet analytics within a single solution. The software uses GPS enabled electronic logging devices (ELD) that allow fleet managers to capture vehicle and driver information in real-time.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
2.5
/5
44
Starting from
No pricing info
Value for money contenders
Functionality
3.1
/5
44
Total features
36
8 categories
Functionality contenders
Overall Rating
2.8
/5
44
Positive reviews
10
10
4
1
19
Overall rating contenders
Dominic D.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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It has been a positive experience. I would recommend it to all.
Ease of use The phone App Customer support
Nothing really. Like all software, just have to get use and comfortable with the system.
Tom G.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.
The accuracy and the layout for reports are great
My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is [SENSITIVE CONTENT] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored
Edwin L.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 6-12 months
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We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to Teletrac, I have included 2 specific examples that in my opinion not only demonstrate the lackadaisical approach Teletrac takes in resolving our issues, but also provides the reasons, beyond a shadow of a doubt, that Teletrac did not resolve our issues within a timely fashion. Issue #1: Idling Report Issues:...
The thing that attracted me to this company was the integration with McLeod and the reasonable price. -- However as I would soon discover, these were merely a honey trap.
1. The fact that the product just did not work. 2. The worst customer support I have ever had the displeasure of dealing with. 3. LIESSSS
Verified reviewer
Hospitality, 11-50 employees
Used daily for 2+ years
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Horrible, no customer service and I have been trying for a year to cancel service on items we sent back and they keep billing.
Nothing - when it didn't work you couldn't get anyone to help
Customer service is not accessible. No help at all..
Manny P.
Used daily for 2+ years
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Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.
It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.
Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.