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Teletrac Navman DIRECTOR Logo

Teletrac Navman DIRECTOR

2.8
(42)

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GPS fleet tracking and automation software

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(1)

Teletrac Navman DIRECTOR Pricing, Features, Reviews and Alternatives

Teletrac Navman DIRECTOR product overview

What is Teletrac Navman DIRECTOR?

Teletrac Navman DIRECTOR is a cloud based fleet management solution designed for companies of all sizes. DIRECTOR offers vehicle tracking, vehicle maintenance and fleet analytics within a single solution. The software uses GPS enabled electronic logging devices (ELD) that allow fleet managers to capture vehicle and driver information in real-time.

Key benefits of using Teletrac Navman DIRECTOR

• Federal approved logbook functionality of the software allows users to fully automate the data entry process.

• DIRECTOR allows users to track the location of the each and every vehicle in their fleet.

• Users can prepare customized reports using the vehicle data to find reasons for fuel wastage thereby optimizing fuel economy.

• DIRECTOR features safety dashboards, driver scorecards and rankings to help encourage and improve driver safety.

• DIRECTOR's DOT compliance module ensures that both vehicles and drivers abide by the legal guidelines

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
24/7 (Live rep)
Knowledge Base

Training options

In Person
Videos
Webinars
Documentation
Live Online

Teletrac Navman DIRECTOR pricing information

Value for money

2.6

/5

42

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Teletrac Navman DIRECTOR features

Functionality

3.1

/5

42

Total features

39

8 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Activity Tracking
Mobile Access
Real Time Reporting
Status Tracking
Historical Reporting
Scheduling

Functionality contenders

Teletrac Navman DIRECTOR users reviews

Overall Rating

2.8

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

10

10

3

1

18

Pros
We also got the cameras on this too. It is good insurance to protect your assets.
The platform in which you view the vehicles is pretty easy to use and customizable for your needs. 3rd party guy they hired to install was AMAZING.
I love this software because it's easy to use. It's basically dummy proof, plus if you do need help with anything there are videos to assist plus customer service to assist as well.
Cons
I wish that I had read all of the bad reviews on this site prior to signing up. This is the worst decision.
If your equipment threatens the life of your client's organization, then how ruthless can Teletrac be in filing frivolous lawsuits against small motor carriers such as my organization.
We have had an awful experience overall. We have had an awful experience overall with Teletrac Navman.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chattanooga Bus Company

Reviewed 3 years ago

It has been a positive experience. I would recommend it to all.

Pros

Ease of use The phone App Customer support

Cons

Nothing really. Like all software, just have to get use and comfortable with the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Product with absolutly no Customer service

Reviewed 2 months ago

DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.

Pros

The accuracy and the layout for reports are great

Cons

My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is [SENSITIVE CONTENT] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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E-Logs and DOT compliance

Reviewed 4 years ago

Have used the software for over 2 years and when it works well, it is great. More often than we would like, we run into issues with credentials, permissions, error messages, etc. that don't have a clear solution. Navigating through the software as an admin on the account is not intuitive at all and requires ongoing communication with the product developers.

Pros

The software provides a solution to stay in compliance with the DOT requirements for electronic logs, and manage the drivers and their workloads

Cons

There is a lot of backend work that remains a big question mark to the end user. Troubleshooting and navigating through frequent technical hurtles is basically out of the end user's hands. This wouldn't be an issue if support was consistent, prompt, and reliable but that hasn't been the case.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Vehicle Tracking Software

Reviewed 5 years ago

Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.

Pros

It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.

Cons

Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Director review

Reviewed 3 years ago

Overall seeing where our trucks are, speed and traffic has been wonderful. Paying for a government issued product doesn't make us happy. And converting to team drivers has been extremely tough to find enough drivers. Expenses have doubled but freight is still the same.

Pros

Ability to monitor trucks/drivers. Track maintenance.

Cons

ELD in truck hardware fails to easy....cords being pinched. Installation varied each vendor. Functionality lacks at times.

Teletrac Navman DIRECTOR FAQs and common questions

Q. What type of pricing plans does Teletrac Navman DIRECTOR offer?

Teletrac Navman DIRECTOR has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of Teletrac Navman DIRECTOR?

Teletrac Navman DIRECTOR has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Teletrac Navman DIRECTOR support?

Teletrac Navman DIRECTOR supports the following languages:
English


Q. Does Teletrac Navman DIRECTOR support mobile devices?

Teletrac Navman DIRECTOR supports the following devices:
Android, iPad, iPhone


Q. Does Teletrac Navman DIRECTOR offer an API?

No, Teletrac Navman DIRECTOR does not have an API available.


Q. What level of support does Teletrac Navman DIRECTOR offer?

Teletrac Navman DIRECTOR offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base

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