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Teletrac Navman DIRECTOR Logo

Teletrac Navman DIRECTOR

2.8
(44)

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GPS fleet tracking and automation software

(2)

Teletrac Navman DIRECTOR Pricing, Features, Reviews and Alternatives

Teletrac Navman DIRECTOR FAQs

Q. What type of pricing plans does Teletrac Navman DIRECTOR offer?

Teletrac Navman DIRECTOR has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Teletrac Navman DIRECTOR?

Teletrac Navman DIRECTOR has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Teletrac Navman DIRECTOR support?

Teletrac Navman DIRECTOR supports the following languages:
English

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Q. Does Teletrac Navman DIRECTOR support mobile devices?

Teletrac Navman DIRECTOR supports the following devices:
Android, iPad, iPhone

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Q. Does Teletrac Navman DIRECTOR offer an API?

No, Teletrac Navman DIRECTOR does not have an API available.

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Q. What level of support does Teletrac Navman DIRECTOR offer?

Teletrac Navman DIRECTOR offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base

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Teletrac Navman DIRECTOR product overview

What is Teletrac Navman DIRECTOR?

Teletrac Navman DIRECTOR is a cloud based fleet management solution designed for companies of all sizes. DIRECTOR offers vehicle tracking, vehicle maintenance and fleet analytics within a single solution. The software uses GPS enabled electronic logging devices (ELD) that allow fleet managers to capture vehicle and driver information in real-time.

Key benefits of using Teletrac Navman DIRECTOR

• Federal approved logbook functionality of the software allows users to fully automate the data entry process.

• DIRECTOR allows users to track the location of the each and every vehicle in their fleet.

• Users can prepare customized reports using the vehicle data to find reasons for fuel wastage thereby optimizing fuel economy.

• DIRECTOR features safety dashboards, driver scorecards and rankings to help encourage and improve driver safety.

• DIRECTOR's DOT compliance module ensures that both vehicles and drivers abide by the legal guidelines

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
24/7 (Live rep)
Knowledge Base

Training options

In Person
Videos
Webinars
Documentation
Live Online

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Teletrac Navman DIRECTOR logo

Teletrac Navman DIRECTOR

2.8
(44)

Starting from

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No pricing info

Free plan
Free trial
Pricing range

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Teletrac Navman DIRECTOR pricing information

Value for money

2.5

/5

44

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Teletrac Navman DIRECTOR features

Functionality

3.1

/5

44

Total features

36

8 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Mobile Access
Activity Tracking
Real Time Reporting
Status Tracking
Asset Tracking
Carrier Management

Functionality contenders

Teletrac Navman DIRECTOR users reviews

Overall Rating

2.8

/5

44

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

10

10

4

1

19

Pros
We also got the cameras on this too. It is good insurance to protect your assets.
The platform in which you view the vehicles is pretty easy to use and customizable for your needs. 3rd party guy they hired to install was AMAZING.
I love this software because it's easy to use. It's basically dummy proof, plus if you do need help with anything there are videos to assist plus customer service to assist as well.
Cons
I wish that I had read all of the bad reviews on this site prior to signing up. This is the worst decision.
If your equipment threatens the life of your client's organization, then how ruthless can Teletrac be in filing frivolous lawsuits against small motor carriers such as my organization.
We have had an awful experience overall. We have had an awful experience overall with Teletrac Navman.

Overall rating contenders

DD
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Dominic D.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chattanooga Bus Company

Reviewed 4 years ago

It has been a positive experience. I would recommend it to all.

Pros

Ease of use The phone App Customer support

Cons

Nothing really. Like all software, just have to get use and comfortable with the system.

TG
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Tom G.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great Product with absolutly no Customer service

Reviewed a year ago

DO NOT RECCOMEND THIS COMPANY DUE TO LACK OF CUSTOMER SERVICE!!! If you are lucky and have no issues getting setup, great for you! However if you have any issues with tech support, good luck on 50 min wait times and no responses to emails.

Pros

The accuracy and the layout for reports are great

Cons

My original customer representative was amazing, however after she moved on to a different position, The new customer rep doesn't even have a phone number! Multiple emails sent, claims opened/Cases open and no support whatsoever! Her name is [SENSITIVE CONTENT] and even though I have been with the comapny for 3 years, I spoken to her only twice (because there is no way to contact her other than though emails) which are ignored

EL
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Edwin L.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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SAVE YOURSELF RUN FROM TELETRAC!

Reviewed 4 years ago

We had used Teletrac, From June off 2018 – May of 2019, of the many problems we reported to Teletrac, I have included 2 specific examples that in my opinion not only demonstrate the lackadaisical approach Teletrac takes in resolving our issues, but also provides the reasons, beyond a shadow of a doubt, that Teletrac did not resolve our issues within a timely fashion. Issue #1: Idling Report Issues:...

Pros

The thing that attracted me to this company was the integration with McLeod and the reasonable price. -- However as I would soon discover, these were merely a honey trap.

Cons

1. The fact that the product just did not work. 2. The worst customer support I have ever had the displeasure of dealing with. 3. LIESSSS

AR
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Verified reviewer

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Zero Customer Service

Reviewed 3 months ago

Horrible, no customer service and I have been trying for a year to cancel service on items we sent back and they keep billing.

Pros

Nothing - when it didn't work you couldn't get anyone to help

Cons

Customer service is not accessible. No help at all..

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Manny P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great Vehicle Tracking Software

Reviewed 6 years ago

Great tracking software if you are in the need of tracking fleet vehicles. You can easily find the location of your vehicles and track their daily routes.

Pros

It's a great tracking software to monitor your fleet vehicles on the daily. Gives you real-time status updates turn by turn on vehicles that you monitor.

Cons

Satellite gets funky on bad weather. Trackers can be disabled easily by easily disabling antenna. Your upgrading tracking device can be costly after time. Geofencing still needs improvements.

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