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TrackAbout Pricing, Features, Reviews and Alternatives

TrackAbout product overview

Price starts from

No info

What is TrackAbout?

TrackAbout is a cloud-based asset tracking system that offers enterprises a smart platform from which to track, manage and maintain physical assets. Incorporating custom maintenance workflows, detailed asset maintenance history and dynamic mobile forms as well as scheduled maintenance notifications and custom reports, TrackAbout aims to provide users with a comprehensive fixed asset tracking solution.

Key benefits of using TrackAbout

  • TrackAbout centralizes all asset tracking information and records, helping users to simplify the auditing process.

  • TrackAbout is available as a native mobile application on iOS and Android, affording users the flexibility to record, track and report asset progress on the move.

  • TrackAbout includes a customer self-service portal, allowing customers to access essential asset information quickly and easily.

  • TrackAbout supports integrations with business accounting systems such as SAP and Oracle, enabling users to manage rental rates, calculations and bills accurately and efficiently.

  • TrackAbout employs password-protected controls and determines permissions-based access, ensuring all asset data is stored securely.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Documentation
    In Person
    Webinars
    Live Online
    Videos

    TrackAbout pricing information

    Value for money

    4.5

    /5

    47

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TrackAbout features

    Functionality

    4.0

    /5

    47
    Total Features63 6 categories

    Most valued features by users

    Third Party Integrations
    Inventory Management
    Workflow Management
    Access Controls/Permissions
    Customizable Reports
    Compliance Management
    Activity Tracking
    Real Time Data

    Functionality contenders

    TrackAbout users reviews

    Overall rating

    4.5

    /5

    47

    Positive reviews

    98%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.71/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    21

    1

    0

    0

    Pros
    Our Customers love follow on tracking for their own personal use. We have so many reports and great information at our finger tips to help our business as well as our customers.

    TL

    Traci L.

    We are able to effectively track our assets in real time and have confidence when reporting for tax purposes that we are using accurate information. The staff is extremely friendly and helpful.

    DR

    Dena R.

    Very pleased with the software. Awesome support team and implementation specialist.

    JH

    Jan H.

    Cons
    The high pressure cylinder exchange business allows for ample mistakes to be made.

    RJ

    Robert J.

    I am the TrackAbout Manager at my company, without TrackAbout we would be a mess.

    TL

    Traci L.

    Very well on the track of the barcodes, but when the barcode is lost, missing or replace its hard to conciliated the new with the old information.

    AA

    Abel A.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use, Functional & robust software for tracking our equipment.

    Reviewed 4 years ago

    Real time tracking of our expensive DME equipment and tracking of our 1000's and 1000's of cylinders.

    Pros

    I like the fact that this software is real-time cloud-based and is available anywhere with an internet/cellular connection. Adding users, items, customers, etc. is very simple and when I am stuck TrackAbout is very prompt when assisting me fix my issues.

    Cons

    There is not much to dislike. I guess the setup process is very tedious and time consuming for a company starting fresh having never used a service like this. And of course, bar coding each and every item takes a lot of time and labor to do correctly.

    Vendor response

    Ben, Thanks so much for your feedback. We are happy to have Maverick as a customer and so glad to hear you had an easy implementation.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Been with them for several years. The product and customer support have done very well for us.

    Reviewed 4 years ago
    Pros

    The trackabout team is very helpful in keeping us flexible with our customers with custom reports. It also gives our system more credibilty when asset issues come up with customers since a third party overseer is tracking all changes that take place. They are very accessable team if you have an issue. We use them as part of our value added presentation when we try to convince customers we are the vendor to choose.

    Cons

    Not alot on this catagory, some custom reports are very cost effe tive while some seem pricey. I am not a fan of the newest upgrade just changing the format and view. It doesnt seem as easy to get around to where you want to be, or at least where I want to be. I am sure the prompts are probably set up for the actions most used overall but as with most changes that have taken place in the last ten years I liked it better the old way

    Vendor response

    Hi Mike, Thanks very much for the terrific review. We're really excited to hear you use TrackAbout as a way to win new customers. Also, thanks very much for the feedback about the site. We'll be in touch to get some of your ideas about changes you might like to see.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Overall I can get to the data I need, but it is not as user friendly as I would like it to be.

    Reviewed 4 years ago

    We get reliable cylinder tracking information. We have yet to move to a barcoded process, but I am excited to see the additional features offered with this.

    Pros

    I like that the system holds the cylinder balances and is accurate and reliable. It is rather simple to pull up a customers cylinder balance.

    Cons

    We have a lot of issues with our integration with Tecsys which does not appear to be a Trackabout issue. That being said to find rental rates is cumbersome in that I have to run the report. This should be much easier than it is.

    Vendor response

    Hi Paul, Thanks very much for the feedback. We definitely hear you and are very excited Rocky Mountain Air Solutions has agreed to become a TrackAbout development partner to make managing rental more user friendly. We're sure this means exciting changes for our product!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Overall experience is great

    Reviewed 4 years ago
    Pros

    Barcode feature Easy to use both on smart phone and desktop provides an organized structure for tracking assets support from the team in case of any issue and I must say the team is very good and patient.

    Cons

    Custom reports- you sometimes just a report for a specific task and you need it instant. As much as the data is in trackabout, I should have the option to download all the data to and to do my own filtering and adjustment. This will be time consuming on my side but I still get access to the data whenever I need. The current process is to contact your team to be able to generate this report in a customized manner. This is great if I need the same report every month and to save time, I need it in some custom fields.

    Vendor response

    Prosper, Thanks so much for your feedback. Making your raw data more accessible to you is a very high priority for us. If you haven't already, please take a look at our new OpenData feature to get you more data when you need it. https://corp.trackabout.com/query-trackabout-data We promise to keep you updated as more features like this becomes available.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very pleased with the software. Awesome support team and implementation specialist!!!

    Reviewed 4 years ago

    TrackAbout has flexibility. Can add comments / notes in multiple ways and attach to patient or asset. Can help to explain any issues with an asset that could be helpful to know in the future. Lets the next person know what has occurred if questions. This is a very robust system and feel I have not even touched the surface yet.

    Pros

    It does what it is supposed to do. Should have no problem knowing where assets are located. Multiple ways to search for assets depending on what criteria you have available to identify asset.

    Cons

    Software developed with gas suppliers / fillers in mind. I am a DME company dispensing medical equipment to the home. I track patients as well as the equipment. System works very well, but would like to see the last name, first name, middle initial entered in separate fields.

    Vendor response

    Thanks so much for your review, Jan. Our team has really enjoyed working with you!

    TrackAbout FAQs and common questions

    TrackAbout has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    TrackAbout has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    TrackAbout supports the following languages:
    English


    TrackAbout supports the following devices:
    Android, iPhone


    No, TrackAbout does not have an API available.


    TrackAbout integrates with the following applications:
    NetSuite, Oracle JD Edwards EnterpriseOne


    TrackAbout offers the following support options:
    24/7 (Live rep), Email/Help Desk, Chat, Phone Support

    Related categories