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uSked Pricing, Features, Reviews and Alternatives

uSked product overview

What is uSked?

uSked is a scheduling tool and logistics management platform for businesses which offer hourly-based services. The cloud-based tool aims to help users streamline their service requests, schedule services, manage availability, provide feedback, and manage clients, all from one platform. Examples of uSked clients include: higher educational institutions, language interpreting agencies, translation businesses, and any other service-based companies. With uSked, service providers (like interpreters or note-takers) are able to create, manage, and view meetings or assignments.

Key benefits of using uSked

  • Clients have their own access portal to create service requests and provide all information regarding the request.

  • Service providers can search for and express interest in assignments filtering by date and mileage.

  • Calendar integration with preferred calendar of choice; all assignment information accessible via app.

  • uSked users can create invoices, either individually or in bulk, and send them to clients to bill them for the hours worked.

  • Manage and track availability with uSked’s leave and vacation tracking tools and approval processes. This ensures that the availability of service providers is always accurate and up-to-date.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars

    uSked pricing information

    Value for money

    4.6

    /5

    66

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    uSked features

    Functionality

    4.3

    /5

    66
    Total Features19 2 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Mobile Access
    Customizable Reports
    Customizable Templates
    Calendar Management
    Electronic Payments
    Availability Indicator

    Functionality contenders

    uSked users reviews

    Overall rating

    4.5

    /5

    66

    Positive reviews

    94%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.59/10
    Rating distribution

    5

    4

    3

    2

    1

    40

    22

    3

    1

    0

    Pros
    I love Usked as an interpreter and would be thrilled if more agencies used this app and there was a way to have all the assignments under one calendar/way to distinct between companies.

    AA

    Alecia A.

    The ease of being able to look up my assignments with all the details listed. Also, I liked being about to search for jobs that are posted to see if I want to accept them.

    MJ

    MJ J.

    This online scheduling software is so user friendly. Viewing my schedule, booking jobs, and especially the ease of invoicing make this a great product.

    BB

    Bethany B.

    Cons
    I sometimes accidentally click on the thumbs up/interested while scrolling through jobs. This requires an email to scheduling and I’d prefer an option to uncheck an item or become unavailable.

    RF

    Ronit F.

    Having no stars on the billing section. Combining all of the AP/AR client's plan/agreement for blocking.

    JI

    JR I.

    The only difficult part is working for other agencies who do not use this platform.

    RC

    Rachel C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent comprehensive scheduling software for interpreting agencies!

    Reviewed 3 years ago

    We LOVE uSked and we know you will too. The uSked team is extremely supportive and responsive to our needs. They understand the scheduling and business needs of interpreting agencies and the design of the software reflects this. uSked makes our jobs easier to do and has improved overall efficiency so we have time to focus on other aspects of our business.

    Pros

    We love many features of this software including: - The simplicity of scheduling, invoicing, and paying for services all through one integrated software. - A mobile app in addition to a web portal that allows requesters, interpreters, and clients to all see their appointments, the providers assigned, make changes, and provide feedback quickly and easily. - Creating recurring assignments and updating recurring assignments is easily done with a few clicks. - Standard reports are available along with easy to customize reports to fit your company's needs. - The development team is open to input and quickly incorporates innovative suggestions.

    Cons

    Our previous software could offer assignments via text message and email simultaneously. Although this feature is not available, it soon will be available and we are excited that this improvement is being added.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Software compatibility

    Reviewed 3 years ago

    (from previous) barriers is paramount and greatly appreciated. Positive except for on campus at NIH, and other government entities where the wifi makes it impossible to access the app and there is no service in basements or in centers of buildings.

    Pros

    The ability to see everything in one place in one glance.

    Cons

    That it cannot be used off-line. I great new feature would be that once you have viewed and downloaded it in the morning, you have it available all day. This would save battery and reduce frustration in accessing info when you phone cannot connect to Wifi and there is no cell phone service. I realize that sometimes schedules are updated but often the scheduling team sends a text or email to alert...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Format

    Reviewed 3 years ago

    Nice if you could put those scheduled on calendar format of four weeks so I can easily scan my calendar and compare it with my time off or scheduled training conflicts. Also it would be nice to ask the person using uSked for the vacation and time off so you could combine and cancel what interpreting service are in conflict with my time off.

    Pros

    Software is just okay not much I like about this software.

    Cons

    Not enough exposed buttons available to delete, modify the schedule?

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Great system!

    Reviewed 3 years ago
    Pros

    Many good features for scheduling purposes. One-day and Seven-day view allow for a good overview of service providers on the schedule and show what options there are to assign people. Rolling the mouse over names and numbers for a quick profile of the service provider or job information without having to leave the page is time-saving and convenient! The ability to run various reports related to billing, hours of service, pay rates, service zones and more serves many purposes for whatever a specific company may need. The system also processes payroll, leave and identifies staff vs contractors, a wonderful asset for businesses!

    Cons

    It can be tough to learn at first because there are so many features. It is not obvious how to use these features at first and you may not be sure how to find them.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    uSked from a service provider’s standpoint

    Reviewed 3 years ago
    Pros

    USked makes viewing a schedule so easy! The app is so quick and easy to use, no more sorting through emails to try to find out the details of an assignment and all of the details I need are right there ready for me to click on and use.

    Cons

    The only thing I don’t like is little nuances of the home dashboard. I don’t like that sometimes the jobs will automatically switch when i go in and out of a job detail page. When I click back it will automatically take me to the next job. I wish there was a feature that could recognize the time I’m looking at the job and pull up the job for that time, without automatically switching to the next job while I’m trying to look at a current job.

    uSked FAQs and common questions

    uSked has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    uSked has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    uSked supports the following languages:
    English


    uSked supports the following devices:
    Android, iPhone


    No, uSked does not have an API available.


    uSked integrates with the following applications:
    QuickBooks Online Advanced


    uSked offers the following support options:
    Email/Help Desk, Phone Support

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