VISCO Reviews - Pros & Cons, Ratings & more

NetSuite

ShipMonk

Fishbowl

VISCO is a web-based enterprise resource planning (ERP) solution for small and medium-sized importers and wholesale distributors. The software includes tools for managing import compliance, automatically generating documents, tracking inventory and orders, calculating costs, and more.

VISCO

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Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive.

Operations

HIGHLY recommend - your software greatly improved our ability to better control our inventory scheduling. And of course, I love the way you guys handle your business in dealing with the client.

Office Manager

The software is easy to use and user friendly, the vendor is always helpful when we have any questions or issues. We always get a quick response when we send emails or even call in for help.

Sales

We are still in the learning process. I am confident we will become more comfortable and avail ourselves of more functions than we are presently accessing.

Excellent tools to help manage the business. It has the ability to see profit and loss on every shipment which we used to do by hand.

Data/Systems Manager

There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement.

Purchasing Logistics Operations

There is not one thing that i personally dislike about the product or the vendor.

We have had excellent results with VISCO mapping our invoices from their software into QuickBooks Online.

Accounting Manager

We made the mistake of thinking too broadly and ended up asking for some projects that we don't use.

Owner

This software was configured to fit my exact needs, and at a very competitive price. It really has helped us streamline our processes and simplified the data entry portion of our work.

Controller

Too much automation causes lot of errors and then have to call VISCO to fix it.

We have been using VISCO integration with QuickBooks for two years and it has been a vast improvement to our accounting system.

Program Director

I find it to be very user  friendly. I use many of the reports in my daily operations:  Master Volunteer and Receiver Reports provide phone numbers which I use constantly.

Customer Service/Technical Manager

Easy to use, plenty of custom reports, able to integrate with other systems.

For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price.

ICOF America review

I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!

A great value product with a great team to support it

SLG VISCO review

Adaptable and Modular with a Steep Learning Curve

Visco- it can track that

Great software

I am solving many reporting problems we had previously. The accountability of expenses and gross margin is unmatched with any other system I've had experience with. 

Visco Review

I have had numerous questions while I learn how to use the software and the VISCO staff is incredibly helpful, patient and skilled. They respond quickly and professionally. It is a real person every time you call and you can reach the same person to follow through with a question. I especially like that they can login to my computer to see exactly what my question is and how to fix what I messed up.

Fantastic Customer Support

I began using the CareWorks database in 1999 before it was a windows program.  I find it to be very user  friendly.  I use many of the reports in my daily operations:  Master Volunteer and Receiver Reports provide phone numbers which I use constantly.  The Service Assignments allow me to know what volunteers take care of whom, and who I need timesheets from.  I can print out individual congregational reports so I can report to a church how much and of what their volunteers are doing.  The Program Profile Report is the greatest - it gives me stats for any period of time I need when we are applying for grants or giving reports to the Board.  It tells me about the people served:  #, sex, age dist, mobility, living arrangement, ethnic dist.  It tells how many volunteers there were and how many hours they worked doing each service, and totally.  I also print the Services Summary report monthly, after I have recorded timesheets.   This program tracks donations from every source for whatever time period I need.  
This  database is tailor made for Faith in Action Programs.  I cannot think of a reporting need I have had that I was not able to retrieve from this database.  
The tech support is EXCELLENT - very responsive and patient.
I couldn't work without this database.   I am very pleased with it.

The only con is that one is not able to easily send the reports electronically.   Tech support has worked out a way to do this, but it is cumbersome.  

I have used this software since 1999.  My experience is very positive.

Although our primary product is a custom software for Importers, we also developed and support a smaller software program for non-profit organizations.  We certainly appreciate the review!

I've been using Visco daily for almost 2 years and would consider it a very reliable software. It's very easy to maneuver and in comparison to other programs I've used in the past this is the best. If myself or any of my colleagues ever need assistance  the customer service team is wonderful! BreeAnn, Susan & Shirley just to name a few have been especially helpful with anything we need. Just yesterday I needed some assistance so I simply emailed BreeAnn. After immediately responding to my email she followed up with a call and stayed on the phone until all of my needs were met. I was very pleased to come into work this morning to another email from Bree just following up to make sure everything was in order. :-)

Jenna from Home Expressions

I have gone from doing every single thing manually to using this software and my work day has become so much easier. 

Sotfware

We have been using VISCO integration with QuickBooks for two years and it has been a vast improvement to our accounting system. We have had excellent results with VISCO mapping our invoices from their software into QuickBooks Online. There are no errors in posting since all our information is automatically integrated. We can customize our QB reports much more efficiently and detailed by using the integration with VISCO to track sales by salesperson. We especially like that we can track our gross margin by purchase order and salesperson. Prior to our integration all our sales where manually inputted into QB which was a waste of valuable employee time. I recommend VISCO highly. Their support team is one of the best. Quick response to all out inquiries and a team that is willing to work with you to run your company much more efficient.

VISCO and QuickBooks online Intergration

Smaller importers with relatively simple business models can benefit from Visco for certain.

VISCO Survey

HIGHLY recommend - your software greatly improved our ability to better control our inventory scheduling. And of course, I love the way you guys handle your business in dealing with the client!

Review

VISCO review 

Support assistance

Visco is awesome

Sumamente excelente y sencillo

Very excellent and simple

VISCO intergration with Quickbooks Online

VISCO has not only been very beneficial for my company, but their service is second to none!  They are available every day whenever I need support.  It has been a GREAT experience!

VISCO Service

Overall this software has allowed us to grow to new levels without having to add a ton of new staff.

BreeAnn's help on a venture

I didn't remember how to create a "Service invoice" or "Credit Memo"..... With BreeAnn's help it was easy to understand. She wanted to make sure I got it right and made it easy to understand.

VISCO Reviews

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Pros and cons

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