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Scheduling Software with Timesheet Management - Page 5

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myStaffSchedule logo
4.8
31

Cloud-based medical staff scheduling solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.9
Pros and Cons from myStaffSchedule users   
+11
He is incredibly bright, knowledgeable, and always available for consultation. He has made an outstanding product available to those us in our profession of Anesthesia.
Initially I was concerned that switching so many people and sites to a new scheduling system would create a lot of problems.
It has been outstanding. Customer support has been impeccable.
No user cons as I don't schedule, likely lack of email correspondence w changes made to schedules.
I appreciate that myStaffSchedule is user friendly even for those who are not tech savvy. It also allows for each schedule to be created for the specific needs/requests of each site.
No need for emails and texts seems repetitive.
I have a positive outlook on this program and would recommend it to others.
We had full support, making what might have been a very painful transition, simple.
Ricky has been great to work with. He listens to your needs and offers ideas and solutions.
Overall the experience of myStaffSchedule has been a good one.
He has also been open to suggestions/requests and often implements new features quickly. Questions are answered quickly and communication from the MSS team is great.
The ease of use and customizable features sets MSS apart from the rest.
It is also very easy to input schedules with the various different shifts in healthcare. The real-time function is vital for an ever-changing schedule based on patient census and acuity.
The program itself has been phenomenal, and the customer support from [sensitive content hidden] is unparalleled.
He is incredibly bright, knowledgeable, and always available for consultation. He has made an outstanding product available to those us in our profession of Anesthesia.
Initially I was concerned that switching so many people and sites to a new scheduling system would create a lot of problems.
It has been outstanding. Customer support has been impeccable.
No user cons as I don't schedule, likely lack of email correspondence w changes made to schedules.
I appreciate that myStaffSchedule is user friendly even for those who are not tech savvy. It also allows for each schedule to be created for the specific needs/requests of each site.
No need for emails and texts seems repetitive.
I have a positive outlook on this program and would recommend it to others.
We had full support, making what might have been a very painful transition, simple.
Ricky has been great to work with. He listens to your needs and offers ideas and solutions.
Overall the experience of myStaffSchedule has been a good one.
He has also been open to suggestions/requests and often implements new features quickly. Questions are answered quickly and communication from the MSS team is great.
The ease of use and customizable features sets MSS apart from the rest.
It is also very easy to input schedules with the various different shifts in healthcare. The real-time function is vital for an ever-changing schedule based on patient census and acuity.
The program itself has been phenomenal, and the customer support from [sensitive content hidden] is unparalleled.
He is incredibly bright, knowledgeable, and always available for consultation. He has made an outstanding product available to those us in our profession of Anesthesia.
Initially I was concerned that switching so many people and sites to a new scheduling system would create a lot of problems.
It has been outstanding. Customer support has been impeccable.
No user cons as I don't schedule, likely lack of email correspondence w changes made to schedules.
I appreciate that myStaffSchedule is user friendly even for those who are not tech savvy. It also allows for each schedule to be created for the specific needs/requests of each site.
No need for emails and texts seems repetitive.
I have a positive outlook on this program and would recommend it to others.
We had full support, making what might have been a very painful transition, simple.
Ricky has been great to work with. He listens to your needs and offers ideas and solutions.
Overall the experience of myStaffSchedule has been a good one.
He has also been open to suggestions/requests and often implements new features quickly. Questions are answered quickly and communication from the MSS team is great.
The ease of use and customizable features sets MSS apart from the rest.
It is also very easy to input schedules with the various different shifts in healthcare. The real-time function is vital for an ever-changing schedule based on patient census and acuity.
The program itself has been phenomenal, and the customer support from [sensitive content hidden] is unparalleled.
TrackTik logo
4.2
81

Security Workforce Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.0
    Features
    4.0
    Customer support
    4.2
Pros and Cons from TrackTik users   
+14
Ability to track activity and reports interaction is great with the ability to send up reports to management in the clients operation as well as your archive for future reference.
However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this.
I am constantly refining the system to be effective for our operations. The ease of use, reporting, and the accountability checks for the system are great.
Our company lost our office and warehouse following Hurricane Laura. While conducting response services the software didn't work on 80% of our devices.
As a VP of Business Development, I discovered a great interest from my prospects to have a concise, friendly and robust included in their security program.
The only con is that some Spanish speaking officers complain about the language on their device.
Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful.
I have had glitches that have not been solved, and I have had some irritated employee's because of it.
The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly.
The software after several became increasingly more buggy and worked on fewer and fewer devices making it extremely difficult to control costs.
I like the ease of use and the detailed analytics that are provided for me that I can supply to my clients to show the accountability of our officers.
The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard.
The design, easy of use and overall integration (schedule, reports, payroll, client portal etc.) Notifications and alerts are a fantastic features.
It is a great software especially for dispatch of security personnel.
At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.
One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others.
TrackTik is a full-service, end-to-end, integrated, multi-platform, security operations management suite.
Ability to track activity and reports interaction is great with the ability to send up reports to management in the clients operation as well as your archive for future reference.
However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this.
I am constantly refining the system to be effective for our operations. The ease of use, reporting, and the accountability checks for the system are great.
Our company lost our office and warehouse following Hurricane Laura. While conducting response services the software didn't work on 80% of our devices.
As a VP of Business Development, I discovered a great interest from my prospects to have a concise, friendly and robust included in their security program.
The only con is that some Spanish speaking officers complain about the language on their device.
Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful.
I have had glitches that have not been solved, and I have had some irritated employee's because of it.
The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly.
The software after several became increasingly more buggy and worked on fewer and fewer devices making it extremely difficult to control costs.
I like the ease of use and the detailed analytics that are provided for me that I can supply to my clients to show the accountability of our officers.
The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard.
The design, easy of use and overall integration (schedule, reports, payroll, client portal etc.) Notifications and alerts are a fantastic features.
It is a great software especially for dispatch of security personnel.
At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.
One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others.
TrackTik is a full-service, end-to-end, integrated, multi-platform, security operations management suite.
Ability to track activity and reports interaction is great with the ability to send up reports to management in the clients operation as well as your archive for future reference.
However, companies are so terrified about accountability that they ignore the concept of being "random" and the TrackTik system seems to support this.
I am constantly refining the system to be effective for our operations. The ease of use, reporting, and the accountability checks for the system are great.
Our company lost our office and warehouse following Hurricane Laura. While conducting response services the software didn't work on 80% of our devices.
As a VP of Business Development, I discovered a great interest from my prospects to have a concise, friendly and robust included in their security program.
The only con is that some Spanish speaking officers complain about the language on their device.
Jeremy Greene's customer service has been fantastic. Anytime I have questions or need help, he responds quickly and always helpful.
I have had glitches that have not been solved, and I have had some irritated employee's because of it.
The Customer Service team at TrackTik is amazing as well. They are very responsive and when you do have an issue, it is resolved quickly.
The software after several became increasingly more buggy and worked on fewer and fewer devices making it extremely difficult to control costs.
I like the ease of use and the detailed analytics that are provided for me that I can supply to my clients to show the accountability of our officers.
The analytics that are available after setting report categories are helpful. Generally good overall up-time and quick and snappy to move around the dashboard.
The design, easy of use and overall integration (schedule, reports, payroll, client portal etc.) Notifications and alerts are a fantastic features.
It is a great software especially for dispatch of security personnel.
At my job location, all team members use this daily, we login at the beginning of shift, and out at the end. I find it easy to navigate and use the applications within the software.
One feature I really find useful, is the fact I can go back and edit reports or logs, and also view others.
TrackTik is a full-service, end-to-end, integrated, multi-platform, security operations management suite.
FIELDMOTION logo
4.7
37

Field Service Management Software Solution CMMS

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from FIELDMOTION users   
+15
The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site.
The integration with Xero is terrible it creates a new customer for each of there sites.
Excellent especially with [SENSITIVE CONTENT. Fantastic service with all the support we need to grow and develop.
The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end.
Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team.
Technicians complain about the time it takes to complete the job card.
The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and logging the history and data efficiently and accurately.
If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. Finding worksheets or invoices or anything relating to a customer is really difficult.
Fieldmotion is a very impressive and effective field management system.
The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business.
Ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development.
The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need.
The ease of use and the speed of the process, it is also very user friendly for making sure all jobs are status known to all users with the traffic light system.
Easy to use and set up, excellent support from the team.
Extremely easy to use and intuitive platform. Has saved our business both in time and cost.
The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us.
All our engineers find the system very easy to navigate. If we need to make any amendments to customer files are dockets, it is extremely easy to do so.
Having jobs scheduled to engineers directly to app on their phone is invaluable. It was integrated into our systems was straight forward.
The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site.
The integration with Xero is terrible it creates a new customer for each of there sites.
Excellent especially with [SENSITIVE CONTENT. Fantastic service with all the support we need to grow and develop.
The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end.
Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team.
Technicians complain about the time it takes to complete the job card.
The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and logging the history and data efficiently and accurately.
If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. Finding worksheets or invoices or anything relating to a customer is really difficult.
Fieldmotion is a very impressive and effective field management system.
The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business.
Ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development.
The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need.
The ease of use and the speed of the process, it is also very user friendly for making sure all jobs are status known to all users with the traffic light system.
Easy to use and set up, excellent support from the team.
Extremely easy to use and intuitive platform. Has saved our business both in time and cost.
The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us.
All our engineers find the system very easy to navigate. If we need to make any amendments to customer files are dockets, it is extremely easy to do so.
Having jobs scheduled to engineers directly to app on their phone is invaluable. It was integrated into our systems was straight forward.
The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site.
The integration with Xero is terrible it creates a new customer for each of there sites.
Excellent especially with [SENSITIVE CONTENT. Fantastic service with all the support we need to grow and develop.
The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end.
Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team.
Technicians complain about the time it takes to complete the job card.
The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and logging the history and data efficiently and accurately.
If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. Finding worksheets or invoices or anything relating to a customer is really difficult.
Fieldmotion is a very impressive and effective field management system.
The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business.
Ease of use and flexibility of the whole system, giving us the chance to easily design our own forms to suit our business without incurring the huge costs usually associated with development.
The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need.
The ease of use and the speed of the process, it is also very user friendly for making sure all jobs are status known to all users with the traffic light system.
Easy to use and set up, excellent support from the team.
Extremely easy to use and intuitive platform. Has saved our business both in time and cost.
The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us.
All our engineers find the system very easy to navigate. If we need to make any amendments to customer files are dockets, it is extremely easy to do so.
Having jobs scheduled to engineers directly to app on their phone is invaluable. It was integrated into our systems was straight forward.
Roll logo
4.7
37

All-in-one business workflow & project management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.9
Pros and Cons from Roll users   
avatar
avatar
avatar
+15
The overall functionality is a great fit for our industry and helps me manage prospective clients as well as active projects easily. I love the XERO integrations, which make invoicing a breeze.
A few little user niggles that make it a bit inefficient and irritating to use - this is just the reality of using an early-stage bit of software.
We can clearly track our projects, what stage they're at and what invoicing is outstanding. Adding and updating project and client information is hassle free.
Creating past invoices can be difficult, particularly using the calendar to select dates as sometimes it ends up jumping to the wrong date.
It is very good in recording how time is spent on different projects per day. Being able to favourite projects is very helpful, as are the different ways to sort projects.
Having to go to the website to use on my phone. It is difficult to use and see.
Roll was recommended to me for my startup business. The software and support is excellent.
Nothing there that I don't like. However, always have suggestions for new things.
Roll is straightforward and easy to use. It has a fantastic 'flow' to it that just makes sense.
Great support team as well - quick to respond and super friendly.
Integrates seamlessly with Xero (which we also use). Great balance between the financial side of the business and project management.
I've been in business over 21 years and this software has really improved how efficiently I can manage projects from start to finish. I like that you can enter a job lead even before it is a reality.
Roll is easy to use and has all of the functions I was looking for. I tried many online systems and Roll works the best for my project-based business.
It can handle project costs and track time with the ability to set time budgets as well as assign tasks to others. Our team also love the user interface.
This software has allowed my business to grow as we can now manage more and more projects at once, more than we ever could have before. I've also found the customer service to be excellent.
Roll makes it really easy for me to manage my work, track my time or set up retainers and send my invoices. I love the Dashboard that shows me how much money I've got coming in in the next few months.
The interface is simple and intuitive, with multiple ways to achieve the same results. Great to have up-to date feedback and reporting on projects and tasks.
Simple and clean, easy to navigate. Does everything we need and integrates well with our accounting software.
The overall functionality is a great fit for our industry and helps me manage prospective clients as well as active projects easily. I love the XERO integrations, which make invoicing a breeze.
A few little user niggles that make it a bit inefficient and irritating to use - this is just the reality of using an early-stage bit of software.
We can clearly track our projects, what stage they're at and what invoicing is outstanding. Adding and updating project and client information is hassle free.
Creating past invoices can be difficult, particularly using the calendar to select dates as sometimes it ends up jumping to the wrong date.
It is very good in recording how time is spent on different projects per day. Being able to favourite projects is very helpful, as are the different ways to sort projects.
Having to go to the website to use on my phone. It is difficult to use and see.
Roll was recommended to me for my startup business. The software and support is excellent.
Nothing there that I don't like. However, always have suggestions for new things.
Roll is straightforward and easy to use. It has a fantastic 'flow' to it that just makes sense.
Great support team as well - quick to respond and super friendly.
Integrates seamlessly with Xero (which we also use). Great balance between the financial side of the business and project management.
I've been in business over 21 years and this software has really improved how efficiently I can manage projects from start to finish. I like that you can enter a job lead even before it is a reality.
Roll is easy to use and has all of the functions I was looking for. I tried many online systems and Roll works the best for my project-based business.
It can handle project costs and track time with the ability to set time budgets as well as assign tasks to others. Our team also love the user interface.
This software has allowed my business to grow as we can now manage more and more projects at once, more than we ever could have before. I've also found the customer service to be excellent.
Roll makes it really easy for me to manage my work, track my time or set up retainers and send my invoices. I love the Dashboard that shows me how much money I've got coming in in the next few months.
The interface is simple and intuitive, with multiple ways to achieve the same results. Great to have up-to date feedback and reporting on projects and tasks.
Simple and clean, easy to navigate. Does everything we need and integrates well with our accounting software.
The overall functionality is a great fit for our industry and helps me manage prospective clients as well as active projects easily. I love the XERO integrations, which make invoicing a breeze.
A few little user niggles that make it a bit inefficient and irritating to use - this is just the reality of using an early-stage bit of software.
We can clearly track our projects, what stage they're at and what invoicing is outstanding. Adding and updating project and client information is hassle free.
Creating past invoices can be difficult, particularly using the calendar to select dates as sometimes it ends up jumping to the wrong date.
It is very good in recording how time is spent on different projects per day. Being able to favourite projects is very helpful, as are the different ways to sort projects.
Having to go to the website to use on my phone. It is difficult to use and see.
Roll was recommended to me for my startup business. The software and support is excellent.
Nothing there that I don't like. However, always have suggestions for new things.
Roll is straightforward and easy to use. It has a fantastic 'flow' to it that just makes sense.
Great support team as well - quick to respond and super friendly.
Integrates seamlessly with Xero (which we also use). Great balance between the financial side of the business and project management.
I've been in business over 21 years and this software has really improved how efficiently I can manage projects from start to finish. I like that you can enter a job lead even before it is a reality.
Roll is easy to use and has all of the functions I was looking for. I tried many online systems and Roll works the best for my project-based business.
It can handle project costs and track time with the ability to set time budgets as well as assign tasks to others. Our team also love the user interface.
This software has allowed my business to grow as we can now manage more and more projects at once, more than we ever could have before. I've also found the customer service to be excellent.
Roll makes it really easy for me to manage my work, track my time or set up retainers and send my invoices. I love the Dashboard that shows me how much money I've got coming in in the next few months.
The interface is simple and intuitive, with multiple ways to achieve the same results. Great to have up-to date feedback and reporting on projects and tasks.
Simple and clean, easy to navigate. Does everything we need and integrates well with our accounting software.
SortScape logo
4.8
30

Landscape maintenance management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.6
    Customer support
    5.0
Pros and Cons from SortScape users   
+13
The boys at sortscape are super easy to get in contact with, if you have issues they will address them straight away and are willing to take time to teach you how to use the program more effectively.
Tasks no longer slip through the net or take up all my memory as they are logged in once and there until completed with reminders along the way.
Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.
There is really not much to say about it on the negative side, once you get used to using it, it becomes a crucial part of the business and saves a lot of time scheduling.
Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).
When i had staff they were able to leave notes for each job that you could see in the office and after they completed jobs they could leave issues that get addressed next visit.
Overall i am extremely happy and would recommend to anyone. The boys are extremely helpful and fast acting.
But I haven't used it enough, maybe when the 'issue' is completed, it goes away, not sure. Just need to spend some more time on it.
Having all of your clients/jobs in a list is great for prioritizing. Absolutely priceless app, it has made my least favorite part of managing my business so easy, quick and painless.
I highly recommend Sortscape's ease of use, and the great support (thanks ).
After some weeks of testing, we realized that this app fulfils great part of our needs, reduces administration hours and make daily work easier. Competitive benefit/cost relation.
Very clear and easy to use. Everything is set out the way we like it and for us using on a daily basis it does everything we require it too.
An absolute essential for our day to day, love the support ABC the ease of use.
This arduous task used to take me hours. Now I can update the staff schedules rapidly and easily - it's actually fun to use.
Ease of use and ability to view my schedule so well on my mobile phone.
I am able to capitalize on every employee hour, scheduling is a breeze now. I feel much more top of my business.
The boys at sortscape are super easy to get in contact with, if you have issues they will address them straight away and are willing to take time to teach you how to use the program more effectively.
Tasks no longer slip through the net or take up all my memory as they are logged in once and there until completed with reminders along the way.
Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.
There is really not much to say about it on the negative side, once you get used to using it, it becomes a crucial part of the business and saves a lot of time scheduling.
Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).
When i had staff they were able to leave notes for each job that you could see in the office and after they completed jobs they could leave issues that get addressed next visit.
Overall i am extremely happy and would recommend to anyone. The boys are extremely helpful and fast acting.
But I haven't used it enough, maybe when the 'issue' is completed, it goes away, not sure. Just need to spend some more time on it.
Having all of your clients/jobs in a list is great for prioritizing. Absolutely priceless app, it has made my least favorite part of managing my business so easy, quick and painless.
I highly recommend Sortscape's ease of use, and the great support (thanks ).
After some weeks of testing, we realized that this app fulfils great part of our needs, reduces administration hours and make daily work easier. Competitive benefit/cost relation.
Very clear and easy to use. Everything is set out the way we like it and for us using on a daily basis it does everything we require it too.
An absolute essential for our day to day, love the support ABC the ease of use.
This arduous task used to take me hours. Now I can update the staff schedules rapidly and easily - it's actually fun to use.
Ease of use and ability to view my schedule so well on my mobile phone.
I am able to capitalize on every employee hour, scheduling is a breeze now. I feel much more top of my business.
The boys at sortscape are super easy to get in contact with, if you have issues they will address them straight away and are willing to take time to teach you how to use the program more effectively.
Tasks no longer slip through the net or take up all my memory as they are logged in once and there until completed with reminders along the way.
Find it fairly seamless and quick, easy to use, stores a lot of information about site history which is useful. The Sortscape product support has also been excellent and quick.
There is really not much to say about it on the negative side, once you get used to using it, it becomes a crucial part of the business and saves a lot of time scheduling.
Sortscape has been a lifesaver for my business. It keeps track of all my ongoing jobs, creates a nice tidy database of all my clients, it keeps track of all previous visits (Date,work done + more).
When i had staff they were able to leave notes for each job that you could see in the office and after they completed jobs they could leave issues that get addressed next visit.
Overall i am extremely happy and would recommend to anyone. The boys are extremely helpful and fast acting.
But I haven't used it enough, maybe when the 'issue' is completed, it goes away, not sure. Just need to spend some more time on it.
Having all of your clients/jobs in a list is great for prioritizing. Absolutely priceless app, it has made my least favorite part of managing my business so easy, quick and painless.
I highly recommend Sortscape's ease of use, and the great support (thanks ).
After some weeks of testing, we realized that this app fulfils great part of our needs, reduces administration hours and make daily work easier. Competitive benefit/cost relation.
Very clear and easy to use. Everything is set out the way we like it and for us using on a daily basis it does everything we require it too.
An absolute essential for our day to day, love the support ABC the ease of use.
This arduous task used to take me hours. Now I can update the staff schedules rapidly and easily - it's actually fun to use.
Ease of use and ability to view my schedule so well on my mobile phone.
I am able to capitalize on every employee hour, scheduling is a breeze now. I feel much more top of my business.
Rosterfy logo
4.5
44

Scalable volunteer management & workforce engagement tools

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.8
Pros and Cons from Rosterfy users   
+11
My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events.
The set-up and administration side can be quite confusing and take a while to navigate.
Flexible, innovative, creative are some of the key strengths and skills demonstrated by the team in making this project a success.
The most difficult thing for our company has been the implementation process.
The Rosterfy team are always open to new ideas and always releasing awesome new features. They are so quick with their responses and have amazing customer service.
The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work.
I have had a great experience with Rosterfy. They are always quick to respond when I am experiencing issues with anything, and always making great updates to different parts in Rosterfy.
After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems.
Events are easy to create and shifts are easy to manage. The scheduling is very nice to handle and it is easy to send out information to all members or just a small group.
Filters on various screens are good. Nice to be able to customise parts of the system as you need them.
The product is extremely user friendly and great for participants in our events. Additionally back end communication allows for admin or software user to automate responses and reminders.
Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs.
With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use.
Easy to navigate on volunteer side. Quick customer service responses on issues and regular updates about open tickets.
My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events.
The set-up and administration side can be quite confusing and take a while to navigate.
Flexible, innovative, creative are some of the key strengths and skills demonstrated by the team in making this project a success.
The most difficult thing for our company has been the implementation process.
The Rosterfy team are always open to new ideas and always releasing awesome new features. They are so quick with their responses and have amazing customer service.
The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work.
I have had a great experience with Rosterfy. They are always quick to respond when I am experiencing issues with anything, and always making great updates to different parts in Rosterfy.
After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems.
Events are easy to create and shifts are easy to manage. The scheduling is very nice to handle and it is easy to send out information to all members or just a small group.
Filters on various screens are good. Nice to be able to customise parts of the system as you need them.
The product is extremely user friendly and great for participants in our events. Additionally back end communication allows for admin or software user to automate responses and reminders.
Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs.
With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use.
Easy to navigate on volunteer side. Quick customer service responses on issues and regular updates about open tickets.
My overall experience with Rosterfy has been great. I find the platform very easy to use and navigate, it's a great tool to organise and manage volunteers for our events.
The set-up and administration side can be quite confusing and take a while to navigate.
Flexible, innovative, creative are some of the key strengths and skills demonstrated by the team in making this project a success.
The most difficult thing for our company has been the implementation process.
The Rosterfy team are always open to new ideas and always releasing awesome new features. They are so quick with their responses and have amazing customer service.
The volunteer journey is confusing and not as intuitive. It's harder to find the shifts a volunteer might want to work.
I have had a great experience with Rosterfy. They are always quick to respond when I am experiencing issues with anything, and always making great updates to different parts in Rosterfy.
After we switched from Rosterfy 1 to the new Rosterfy version 2.0 we had data issues coming across but after working closely with my Rosterfy business manager we were able to fix said data problems.
Events are easy to create and shifts are easy to manage. The scheduling is very nice to handle and it is easy to send out information to all members or just a small group.
Filters on various screens are good. Nice to be able to customise parts of the system as you need them.
The product is extremely user friendly and great for participants in our events. Additionally back end communication allows for admin or software user to automate responses and reminders.
Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs.
With Rosterfy's packages, we were able to find a deal that was both economical and more than met the needs of our department. Another area of concern was ease of use.
Easy to navigate on volunteer side. Quick customer service responses on issues and regular updates about open tickets.
Resource Management logo
4.2
67

High-level project resource management tool for modern teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.3
Pros and Cons from Resource Management users   
avatar
+13
Customer Support are great - so responsive and keep jargon to a minimum, a pleasure to deal with.
This software has the worst customer support I've dealt with in a long time. They found a bug with my companies projects and it still hasn't been fixed over a week later.
Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation.
Inability to define/change calculations/formulas. Enhancement of reports builder.
Overall we love using 10kft and we have been able to improve our business process thanks to its features.
Well, before I could say anything negative about this product, I would seriously need to give it more time.
Basic features are good. Very good for overview of your resources (and planning).
No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.
Customer support was awesome. Definitely liked what they have to offer in terms of service and tools.
The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.
Great for reporting on time used per project. And great for reporting budgets for customers.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.
The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams.
Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project.
This software has proven a good simple way to keep track of our hours.
The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place.
Customer Support are great - so responsive and keep jargon to a minimum, a pleasure to deal with.
This software has the worst customer support I've dealt with in a long time. They found a bug with my companies projects and it still hasn't been fixed over a week later.
Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation.
Inability to define/change calculations/formulas. Enhancement of reports builder.
Overall we love using 10kft and we have been able to improve our business process thanks to its features.
Well, before I could say anything negative about this product, I would seriously need to give it more time.
Basic features are good. Very good for overview of your resources (and planning).
No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.
Customer support was awesome. Definitely liked what they have to offer in terms of service and tools.
The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.
Great for reporting on time used per project. And great for reporting budgets for customers.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.
The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams.
Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project.
This software has proven a good simple way to keep track of our hours.
The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place.
Customer Support are great - so responsive and keep jargon to a minimum, a pleasure to deal with.
This software has the worst customer support I've dealt with in a long time. They found a bug with my companies projects and it still hasn't been fixed over a week later.
Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation.
Inability to define/change calculations/formulas. Enhancement of reports builder.
Overall we love using 10kft and we have been able to improve our business process thanks to its features.
Well, before I could say anything negative about this product, I would seriously need to give it more time.
Basic features are good. Very good for overview of your resources (and planning).
No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.
Customer support was awesome. Definitely liked what they have to offer in terms of service and tools.
The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.
Great for reporting on time used per project. And great for reporting budgets for customers.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.
The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams.
Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project.
This software has proven a good simple way to keep track of our hours.
The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place.
Playbook logo
4.8
31

Sports management solution for teams and youth programs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Playbook users   
+12
Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.
I had a terrible experience with this company and am in the process of evaluating legal action.
Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best.
There is nothing about the software I don’t like.
Great, easy to use fantastic setting up my team and communicating with team.
I really have had no significant issues with the software.
The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support.
Playbook provided my kid’s AAU team with a great opportunity to play a competitive game at the Staples Center.
Pretty good so far, we have not had any major issue and like that Playbook offers everything we need.
They have a very good support team and they're very responsive to any minor issues I've had.
Amazing customer support to go along with an amazing company.
Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.
The software is very seamless and easy to navigate.
User friendly and cost effective when using on the go.
Usefulness if the product. Helped me function quicker.
Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.
I had a terrible experience with this company and am in the process of evaluating legal action.
Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best.
There is nothing about the software I don’t like.
Great, easy to use fantastic setting up my team and communicating with team.
I really have had no significant issues with the software.
The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support.
Playbook provided my kid’s AAU team with a great opportunity to play a competitive game at the Staples Center.
Pretty good so far, we have not had any major issue and like that Playbook offers everything we need.
They have a very good support team and they're very responsive to any minor issues I've had.
Amazing customer support to go along with an amazing company.
Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.
The software is very seamless and easy to navigate.
User friendly and cost effective when using on the go.
Usefulness if the product. Helped me function quicker.
Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.
I had a terrible experience with this company and am in the process of evaluating legal action.
Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best.
There is nothing about the software I don’t like.
Great, easy to use fantastic setting up my team and communicating with team.
I really have had no significant issues with the software.
The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support.
Playbook provided my kid’s AAU team with a great opportunity to play a competitive game at the Staples Center.
Pretty good so far, we have not had any major issue and like that Playbook offers everything we need.
They have a very good support team and they're very responsive to any minor issues I've had.
Amazing customer support to go along with an amazing company.
Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.
The software is very seamless and easy to navigate.
User friendly and cost effective when using on the go.
Usefulness if the product. Helped me function quicker.
Formitize logo
4.4
46

Field service management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.3
Pros and Cons from Formitize users   
+13
I love the fact that it is very reasonably priced. I love the fact that they are Australian owned and run and I love the fact that they are just around the corner from me.
You could spend your whole time setting up your business on here and they will probably go bust if they are that desperate to keep $150.
One of the great assets of Formitize is the helps you define your business processes.
I was shocked to find that the monthly fee was a Service Fee, and the License Fee was additional. It was not made clear at the beginning of the process that there would be 2 fees.
Support team is absolutely amazing. I can't even begin to explain how good support team has been with me as a new Dealer and user of Formitize.
Still undecided as to whether to continue with the program.
This product saves us so much time in that regard. The customisation of the forms is brilliant and the ease of use makes record keeping so much more efficient.
We are a very accountable organisation working in a high risk counter terrorism sector.
The team at Formitize are a pleasure to deal with and genuinely care about meeting the customer's needs.
Great team, always helpful and easy to get hold of.
Brilliant and the Team at formitize BRILLIANT.
Very professional and pleasant easy I enjoyed.
We love that we can build a client/data base that will assist us when we are ready to sell down the track.
This product is easy to use with fast response to help when needed.
We use a number of features and modules as part of our Formitize portals. We have found the service scheduling features particularly helpful with our service and support team.
Formitize saving us time and money with new solutions.
I love the fact that it is very reasonably priced. I love the fact that they are Australian owned and run and I love the fact that they are just around the corner from me.
You could spend your whole time setting up your business on here and they will probably go bust if they are that desperate to keep $150.
One of the great assets of Formitize is the helps you define your business processes.
I was shocked to find that the monthly fee was a Service Fee, and the License Fee was additional. It was not made clear at the beginning of the process that there would be 2 fees.
Support team is absolutely amazing. I can't even begin to explain how good support team has been with me as a new Dealer and user of Formitize.
Still undecided as to whether to continue with the program.
This product saves us so much time in that regard. The customisation of the forms is brilliant and the ease of use makes record keeping so much more efficient.
We are a very accountable organisation working in a high risk counter terrorism sector.
The team at Formitize are a pleasure to deal with and genuinely care about meeting the customer's needs.
Great team, always helpful and easy to get hold of.
Brilliant and the Team at formitize BRILLIANT.
Very professional and pleasant easy I enjoyed.
We love that we can build a client/data base that will assist us when we are ready to sell down the track.
This product is easy to use with fast response to help when needed.
We use a number of features and modules as part of our Formitize portals. We have found the service scheduling features particularly helpful with our service and support team.
Formitize saving us time and money with new solutions.
I love the fact that it is very reasonably priced. I love the fact that they are Australian owned and run and I love the fact that they are just around the corner from me.
You could spend your whole time setting up your business on here and they will probably go bust if they are that desperate to keep $150.
One of the great assets of Formitize is the helps you define your business processes.
I was shocked to find that the monthly fee was a Service Fee, and the License Fee was additional. It was not made clear at the beginning of the process that there would be 2 fees.
Support team is absolutely amazing. I can't even begin to explain how good support team has been with me as a new Dealer and user of Formitize.
Still undecided as to whether to continue with the program.
This product saves us so much time in that regard. The customisation of the forms is brilliant and the ease of use makes record keeping so much more efficient.
We are a very accountable organisation working in a high risk counter terrorism sector.
The team at Formitize are a pleasure to deal with and genuinely care about meeting the customer's needs.
Great team, always helpful and easy to get hold of.
Brilliant and the Team at formitize BRILLIANT.
Very professional and pleasant easy I enjoyed.
We love that we can build a client/data base that will assist us when we are ready to sell down the track.
This product is easy to use with fast response to help when needed.
We use a number of features and modules as part of our Formitize portals. We have found the service scheduling features particularly helpful with our service and support team.
Formitize saving us time and money with new solutions.
Joblogic logo
4.4
52

Field Service Management Software. Book a Free Demo Call

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Joblogic users   
avatar
avatar
avatar
+15
Had a great day, great company, great trainers. Feel much more confident in using the system.
Terrible and because I decided to switch they are withholding my customer database.
Outstanding customer service. Friendly, easy to work with company with personal approach.
Absolute failure to keep their sales promises in managing to get the programming to do what we required of it.
The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.
Its adaptable and innovative, great for navigation around the platform.
Everybody we have dealt with at JL since we joined have been great and always very helpful.
Since migrating from desktop to cloud version we have had on site training which was great and saved us the expense and time of travelling from Cornwall to Birmingham.
The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.
The service, the tech and support teams are awesome, they are always on hand, 24 hours a day to support. Every single one of them goes above and beyond.
The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive.
Easy to use database with flexibility and good support.
The fact that there are new features added frequently without additional cost is great.
I really like that you can program all your costs into job logic so that it calculates costs on jobs.
Too many pros to list here. The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.
Had a great day, great company, great trainers. Feel much more confident in using the system.
Terrible and because I decided to switch they are withholding my customer database.
Outstanding customer service. Friendly, easy to work with company with personal approach.
Absolute failure to keep their sales promises in managing to get the programming to do what we required of it.
The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.
Its adaptable and innovative, great for navigation around the platform.
Everybody we have dealt with at JL since we joined have been great and always very helpful.
Since migrating from desktop to cloud version we have had on site training which was great and saved us the expense and time of travelling from Cornwall to Birmingham.
The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.
The service, the tech and support teams are awesome, they are always on hand, 24 hours a day to support. Every single one of them goes above and beyond.
The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive.
Easy to use database with flexibility and good support.
The fact that there are new features added frequently without additional cost is great.
I really like that you can program all your costs into job logic so that it calculates costs on jobs.
Too many pros to list here. The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.
Had a great day, great company, great trainers. Feel much more confident in using the system.
Terrible and because I decided to switch they are withholding my customer database.
Outstanding customer service. Friendly, easy to work with company with personal approach.
Absolute failure to keep their sales promises in managing to get the programming to do what we required of it.
The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.
The software and therefore our data is web-based. It's a risk for us to put all our work, notes, client files and potentially years of data somewhere other than on our offices.
Great Support, quick reliable and helpful. Special Thanks to our Onboarding Manager.
Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office.
Its adaptable and innovative, great for navigation around the platform.
Everybody we have dealt with at JL since we joined have been great and always very helpful.
Since migrating from desktop to cloud version we have had on site training which was great and saved us the expense and time of travelling from Cornwall to Birmingham.
The team at Joblogic have helped us every step of the way so far with rapid support, great work on the back-end and a great ear for our needs.
The service, the tech and support teams are awesome, they are always on hand, 24 hours a day to support. Every single one of them goes above and beyond.
The software is easy to use, and the interface uses plain English text. The menu structure is excellent and intuitive.
Easy to use database with flexibility and good support.
The fact that there are new features added frequently without additional cost is great.
I really like that you can program all your costs into job logic so that it calculates costs on jobs.
Too many pros to list here. The most useful thing has to be the way the calendar/diary and allocation of jobs to engineers works but also the invoicing module which integrates with Xero effortlessly.
PARiM logo
4.8
29

Automate employee scheduling to scale your operations.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.8
Pros and Cons from PARiM users   
avatar
avatar
avatar
+11
Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many.
As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense.
We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried.
It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what.
Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps.
There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group.
It means I can keep my business organised and view information whenever I am mobile. It is a very cost effective solution and I still can't believe how comprehensive it is for the price.
There are not many negatives to be said about PARiM. Our only dislike is that some of the modules with extra features such as SMS messaging and other things cost extra.
It means that we benefit from the feedback and inspiration of likeminded PARIM customers.
Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.
PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out.
Excellent program, highly recommended. But could still use a little help.
When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results.
We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff.
Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many.
As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense.
We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried.
It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what.
Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps.
There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group.
It means I can keep my business organised and view information whenever I am mobile. It is a very cost effective solution and I still can't believe how comprehensive it is for the price.
There are not many negatives to be said about PARiM. Our only dislike is that some of the modules with extra features such as SMS messaging and other things cost extra.
It means that we benefit from the feedback and inspiration of likeminded PARIM customers.
Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.
PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out.
Excellent program, highly recommended. But could still use a little help.
When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results.
We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff.
Good product, good support, excellent service levels. Easy to use once you've mastered all of the features, of which there are many.
As far as the financial side of things, I do tend to get frustrated with the inability to customize expenses. We NEVER pay the same amount as we bill for an expense.
We have encouraged staff to download the Apps to save on phone calls and texts. Customer support has been excellent and is very quick when compared to other software we've tried.
It is difficult to find a flaw or weakness. I suppose the graphics from the report writer are simple but so what.
Pros could be Shared access, individual login, timesheets and facilities, Great and very awesome easy to use Apps.
There should be an option for payable expenses, and billable expenses.I also get frustrated that notes are shared across all shifts within the same group.
It means I can keep my business organised and view information whenever I am mobile. It is a very cost effective solution and I still can't believe how comprehensive it is for the price.
There are not many negatives to be said about PARiM. Our only dislike is that some of the modules with extra features such as SMS messaging and other things cost extra.
It means that we benefit from the feedback and inspiration of likeminded PARIM customers.
Time and cost savings across a range of areas in the payroll. Also far improved staff communication, staff now under their pay and holiday far better than ever before.
PARiM has really streamlined our scheduling and made our life much easier. There are still a few tweaks that need to be made to make the program even better, and I can't wait for those to come out.
Excellent program, highly recommended. But could still use a little help.
When choosing the system, we wanted a system that welcomes the user in, had friendly approachable functionalities whilst delivering real results.
We recently started using PARiM to manage our events staff and their shifts for our Catering Company. We found it very quick and easy to get started, create events and schedule our staff.
Unifocus logo
4.4
48

Smart workforce management tools with real-time insights

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.1
Pros and Cons from Unifocus users   
+11
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.
It’s user friendly and always have updates that improve functionality.
Many of the reports are very difficult to use for the purpose we need them to be used for.
I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.
Can’t think of any dislikes. Just looking to spend more time on the site to take advantage of all of the tools that the program offers.
Auto schedule based on availability is awesome.
I love how it provides the schedule information to our company’s payroll system. Looking forward to learning all of the available tools that the program offers.
The application is very important tool for our forecasting and budgeting.
It is very user friendly. The way I can upload/export, all the information into our company's database.
Very helpful experience. It gives the user to forecast and budget as per level of capacity.
Ease of use, very simple to navigate - changes can be made easily.
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.
It’s user friendly and always have updates that improve functionality.
Many of the reports are very difficult to use for the purpose we need them to be used for.
I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.
Can’t think of any dislikes. Just looking to spend more time on the site to take advantage of all of the tools that the program offers.
Auto schedule based on availability is awesome.
I love how it provides the schedule information to our company’s payroll system. Looking forward to learning all of the available tools that the program offers.
The application is very important tool for our forecasting and budgeting.
It is very user friendly. The way I can upload/export, all the information into our company's database.
Very helpful experience. It gives the user to forecast and budget as per level of capacity.
Ease of use, very simple to navigate - changes can be made easily.
Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees.
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered.
Convenient way of scheduling love the LMS tools and I only hear positive feedback from the pack members using it.
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use.
It’s user friendly and always have updates that improve functionality.
Many of the reports are very difficult to use for the purpose we need them to be used for.
I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.
Can’t think of any dislikes. Just looking to spend more time on the site to take advantage of all of the tools that the program offers.
Auto schedule based on availability is awesome.
I love how it provides the schedule information to our company’s payroll system. Looking forward to learning all of the available tools that the program offers.
The application is very important tool for our forecasting and budgeting.
It is very user friendly. The way I can upload/export, all the information into our company's database.
Very helpful experience. It gives the user to forecast and budget as per level of capacity.
Ease of use, very simple to navigate - changes can be made easily.
Event Staff App logo
5.0
23

The easiest way to schedule and manage your event staff

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Event Staff App users   
avatar
+13
Excellent customer service and responsiveness. We have used this product for several years and over time they have developed more features which has been great.
At first we had some issues but I think they are mainly due to staff accidentally unsubscribing and then only App Admin can correct.
The best part about Event Staff App has been their willingness to work with us, listen to our feedback and incorporate ideas that are best suited for everyone. Couldn't recommend this product more.
Clients are able to opt out of text messaging by removing their phone number from their account (might have missed a setting to turn this off though!).
Saves us so much time and money!!! The best part, it's affordable to small business and sophisticated for a big business and everyone in between. Thank you Event Staff App.
In the past we have had to call/send emails and it was always chaotic.
Event Staff App was the perfect app at the perfect time for us a the perfect price point.
Anytime I did not understand something support was quick to respond.
I really like that I can access all my events on all my devices. I love that I can see all shifts have been confirmed.
The customer service is amazing. I have never worked with a software provider that is so quick to respond and offer solutions that go above and beyond.
The website makes scheduling our catering employees very simple, and has a great interface with Google Calendar and iCalendar, which helps our staff to keep track of their event assignments.
The ability to communicate to the individual teams as well as our full roster came in handy many times. The software allows great visibility to both our schedulers as well as our staff.
I loved using this product for the four years I needed it. I would highly recommend this product to anyone who needs to schedule staff.
Easy to use and navigate. My staff loves it and the scheduling is efficient.
The ability to customize the event detail sheet to fit the needs of our business and the unique type of events that we do. It's a no-frills product but delivers in all the areas that we need.
Software is very easy to use and the implementation was very smooth.
Excellent customer service and responsiveness. We have used this product for several years and over time they have developed more features which has been great.
At first we had some issues but I think they are mainly due to staff accidentally unsubscribing and then only App Admin can correct.
The best part about Event Staff App has been their willingness to work with us, listen to our feedback and incorporate ideas that are best suited for everyone. Couldn't recommend this product more.
Clients are able to opt out of text messaging by removing their phone number from their account (might have missed a setting to turn this off though!).
Saves us so much time and money!!! The best part, it's affordable to small business and sophisticated for a big business and everyone in between. Thank you Event Staff App.
In the past we have had to call/send emails and it was always chaotic.
Event Staff App was the perfect app at the perfect time for us a the perfect price point.
Anytime I did not understand something support was quick to respond.
I really like that I can access all my events on all my devices. I love that I can see all shifts have been confirmed.
The customer service is amazing. I have never worked with a software provider that is so quick to respond and offer solutions that go above and beyond.
The website makes scheduling our catering employees very simple, and has a great interface with Google Calendar and iCalendar, which helps our staff to keep track of their event assignments.
The ability to communicate to the individual teams as well as our full roster came in handy many times. The software allows great visibility to both our schedulers as well as our staff.
I loved using this product for the four years I needed it. I would highly recommend this product to anyone who needs to schedule staff.
Easy to use and navigate. My staff loves it and the scheduling is efficient.
The ability to customize the event detail sheet to fit the needs of our business and the unique type of events that we do. It's a no-frills product but delivers in all the areas that we need.
Software is very easy to use and the implementation was very smooth.
Excellent customer service and responsiveness. We have used this product for several years and over time they have developed more features which has been great.
At first we had some issues but I think they are mainly due to staff accidentally unsubscribing and then only App Admin can correct.
The best part about Event Staff App has been their willingness to work with us, listen to our feedback and incorporate ideas that are best suited for everyone. Couldn't recommend this product more.
Clients are able to opt out of text messaging by removing their phone number from their account (might have missed a setting to turn this off though!).
Saves us so much time and money!!! The best part, it's affordable to small business and sophisticated for a big business and everyone in between. Thank you Event Staff App.
In the past we have had to call/send emails and it was always chaotic.
Event Staff App was the perfect app at the perfect time for us a the perfect price point.
Anytime I did not understand something support was quick to respond.
I really like that I can access all my events on all my devices. I love that I can see all shifts have been confirmed.
The customer service is amazing. I have never worked with a software provider that is so quick to respond and offer solutions that go above and beyond.
The website makes scheduling our catering employees very simple, and has a great interface with Google Calendar and iCalendar, which helps our staff to keep track of their event assignments.
The ability to communicate to the individual teams as well as our full roster came in handy many times. The software allows great visibility to both our schedulers as well as our staff.
I loved using this product for the four years I needed it. I would highly recommend this product to anyone who needs to schedule staff.
Easy to use and navigate. My staff loves it and the scheduling is efficient.
The ability to customize the event detail sheet to fit the needs of our business and the unique type of events that we do. It's a no-frills product but delivers in all the areas that we need.
Software is very easy to use and the implementation was very smooth.
Planday logo
4.3
55

Employee scheduling, time tracking & absence management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Planday users   
avatar
+15
Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.
We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager.
LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it.
Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.
The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
There's no better functionality on the market but the loading times are horrible.
So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.
This software did not work well for our needs. Our staff often works together and overlaps what they do in the store.
Planday is very easy to use, very userfriendly. The ability to customize everything is great.
Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.
Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue.
Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.
This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.
Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets.
The smartest and best employee scheduling app, with punch-clock.
I am excited to start using it in January because my payroll will be integrated into the schedule.
Most i like here is customizing my report and i can use it in any devices.
We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks.
Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.
We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager.
LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it.
Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.
The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
There's no better functionality on the market but the loading times are horrible.
So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.
This software did not work well for our needs. Our staff often works together and overlaps what they do in the store.
Planday is very easy to use, very userfriendly. The ability to customize everything is great.
Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.
Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue.
Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.
This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.
Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets.
The smartest and best employee scheduling app, with punch-clock.
I am excited to start using it in January because my payroll will be integrated into the schedule.
Most i like here is customizing my report and i can use it in any devices.
We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks.
Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.
We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager.
LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews. App is fantastic and employees love it.
Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.
The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.
There's no better functionality on the market but the loading times are horrible.
So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.
This software did not work well for our needs. Our staff often works together and overlaps what they do in the store.
Planday is very easy to use, very userfriendly. The ability to customize everything is great.
Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.
Randy in Customer Support has been fantastic. I encountered a problem with my account and he called me back within minutes and was able to help me resolve the issue.
Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.
This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.
Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets.
The smartest and best employee scheduling app, with punch-clock.
I am excited to start using it in January because my payroll will be integrated into the schedule.
Most i like here is customizing my report and i can use it in any devices.
We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks.
Evolia logo
4.3
49

Smarter Employee Scheduling Aimed at Profitability

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Evolia users   
+9
Overall I’d give EVoila a 4 out of 5. I feel it’s a good product with good support and very afford compared to its competitors.
The software is missing a lunch/coffee break management option. In my industry, all breaks have to be scheduled because the workflow never stops.
Schedule visibility for staff, affordable, good customer service, easy implementation.
I believe the is a lack of updates for the application.
Super helpful software to manage ever-changing employee schedules.
I would to be able to drag and drop the shift without having to enter all the informations again.
I was able to include my team leads in the approval process and employees really do like the feature to create their own schedules and to exchange an upcoming shift.
Seriously, I searched to find something in answer to this question.
Simple interfaces, it has most of the features we need to manage a network of retailers, great customer service, they helped every time were looking for a setting or trying to solve a new use case.
Once my schedule frame and rosters are set up, managing our weekly needs is super efficient. We can keep our minds off basic tasks such as employees shifts swaps, managing staff availabilities.
Very easy to use, you'll notice a great time saving every day.
It is a simple platform and really easy to use.
Overall I’d give EVoila a 4 out of 5. I feel it’s a good product with good support and very afford compared to its competitors.
The software is missing a lunch/coffee break management option. In my industry, all breaks have to be scheduled because the workflow never stops.
Schedule visibility for staff, affordable, good customer service, easy implementation.
I believe the is a lack of updates for the application.
Super helpful software to manage ever-changing employee schedules.
I would to be able to drag and drop the shift without having to enter all the informations again.
I was able to include my team leads in the approval process and employees really do like the feature to create their own schedules and to exchange an upcoming shift.
Seriously, I searched to find something in answer to this question.
Simple interfaces, it has most of the features we need to manage a network of retailers, great customer service, they helped every time were looking for a setting or trying to solve a new use case.
Once my schedule frame and rosters are set up, managing our weekly needs is super efficient. We can keep our minds off basic tasks such as employees shifts swaps, managing staff availabilities.
Very easy to use, you'll notice a great time saving every day.
It is a simple platform and really easy to use.
Overall I’d give EVoila a 4 out of 5. I feel it’s a good product with good support and very afford compared to its competitors.
The software is missing a lunch/coffee break management option. In my industry, all breaks have to be scheduled because the workflow never stops.
Schedule visibility for staff, affordable, good customer service, easy implementation.
I believe the is a lack of updates for the application.
Super helpful software to manage ever-changing employee schedules.
I would to be able to drag and drop the shift without having to enter all the informations again.
I was able to include my team leads in the approval process and employees really do like the feature to create their own schedules and to exchange an upcoming shift.
Seriously, I searched to find something in answer to this question.
Simple interfaces, it has most of the features we need to manage a network of retailers, great customer service, they helped every time were looking for a setting or trying to solve a new use case.
Once my schedule frame and rosters are set up, managing our weekly needs is super efficient. We can keep our minds off basic tasks such as employees shifts swaps, managing staff availabilities.
Very easy to use, you'll notice a great time saving every day.
It is a simple platform and really easy to use.
Opsyte logo
4.7
30

The hospitality tool

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.7
Pros and Cons from Opsyte users   
+11
Its integration to our POS makes Cashing up a breeze. The Team, (Shout out to [SENSITIVE CONTENT],) are amazing and and help with any queries very swiftly.
Some of the HR features are not quite the full suite we were used to previously - warnings, grievances, absence reasons, promotions, templates for right to work documents, probations, etc lacking.
It is amazing software and app, so glad we changed into opsyte which takes a lot of work and pressure from the management. It is so easy to use and has all tools in one place.
The only negative feedback I have is the use of app, still has quite few bugs. Sometimes clock in is not working.
Easy to use, not complicated at all, everything you need is there at your service amazing software.
I find the document uploading and the user experience/interface difficult on mobile.
Everything is really easily presented and has a great ease of use.
Another login, doesn't give enough reasons to reject an invoice - I would like to be able to write the reason why I have rejected an invoice.
So much better than a lot of invoice processing systems, very easy to use, works very quickly and makes life a lot easier for users like myself.
The overall experience I’m using it from 2019 , I found it very easy and good to use.
How easy it is to use it , and the customer service is always there to help.
The software was easy and simple to use, integration was seamless.
Easy to use, I like how it makes my life easier.
It is easy, quick, efficient, and a massive time saver for our business.
Its integration to our POS makes Cashing up a breeze. The Team, (Shout out to [SENSITIVE CONTENT],) are amazing and and help with any queries very swiftly.
Some of the HR features are not quite the full suite we were used to previously - warnings, grievances, absence reasons, promotions, templates for right to work documents, probations, etc lacking.
It is amazing software and app, so glad we changed into opsyte which takes a lot of work and pressure from the management. It is so easy to use and has all tools in one place.
The only negative feedback I have is the use of app, still has quite few bugs. Sometimes clock in is not working.
Easy to use, not complicated at all, everything you need is there at your service amazing software.
I find the document uploading and the user experience/interface difficult on mobile.
Everything is really easily presented and has a great ease of use.
Another login, doesn't give enough reasons to reject an invoice - I would like to be able to write the reason why I have rejected an invoice.
So much better than a lot of invoice processing systems, very easy to use, works very quickly and makes life a lot easier for users like myself.
The overall experience I’m using it from 2019 , I found it very easy and good to use.
How easy it is to use it , and the customer service is always there to help.
The software was easy and simple to use, integration was seamless.
Easy to use, I like how it makes my life easier.
It is easy, quick, efficient, and a massive time saver for our business.
Its integration to our POS makes Cashing up a breeze. The Team, (Shout out to [SENSITIVE CONTENT],) are amazing and and help with any queries very swiftly.
Some of the HR features are not quite the full suite we were used to previously - warnings, grievances, absence reasons, promotions, templates for right to work documents, probations, etc lacking.
It is amazing software and app, so glad we changed into opsyte which takes a lot of work and pressure from the management. It is so easy to use and has all tools in one place.
The only negative feedback I have is the use of app, still has quite few bugs. Sometimes clock in is not working.
Easy to use, not complicated at all, everything you need is there at your service amazing software.
I find the document uploading and the user experience/interface difficult on mobile.
Everything is really easily presented and has a great ease of use.
Another login, doesn't give enough reasons to reject an invoice - I would like to be able to write the reason why I have rejected an invoice.
So much better than a lot of invoice processing systems, very easy to use, works very quickly and makes life a lot easier for users like myself.
The overall experience I’m using it from 2019 , I found it very easy and good to use.
How easy it is to use it , and the customer service is always there to help.
The software was easy and simple to use, integration was seamless.
Easy to use, I like how it makes my life easier.
It is easy, quick, efficient, and a massive time saver for our business.
ServiceOS logo
5.0
21

Field service management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.9
    Customer support
    5.0
Pros and Cons from ServiceOS users   
+8
Who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.
When it goes down in the system, getting them sorted takes too long and can harm the business profile.
ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process.
It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated.
Easy to use, They have a good team to look after you.
There are still features that need further development, but there is nothing I can think of, that I don't like.
I switched to ServiceOS the moment it was developed, as it had great features even then.
This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.
Very fair to me as a small start-up in understanding my position.
Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this.
The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.
Who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.
When it goes down in the system, getting them sorted takes too long and can harm the business profile.
ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process.
It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated.
Easy to use, They have a good team to look after you.
There are still features that need further development, but there is nothing I can think of, that I don't like.
I switched to ServiceOS the moment it was developed, as it had great features even then.
This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.
Very fair to me as a small start-up in understanding my position.
Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this.
The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.
Who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.
When it goes down in the system, getting them sorted takes too long and can harm the business profile.
ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process.
It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated.
Easy to use, They have a good team to look after you.
There are still features that need further development, but there is nothing I can think of, that I don't like.
I switched to ServiceOS the moment it was developed, as it had great features even then.
This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.
Very fair to me as a small start-up in understanding my position.
Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this.
The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.
MarketBox logo
5.0
19

Appointment scheduling software for in-home services.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.8
    Customer support
    5.0
Pros and Cons from MarketBox users   
avatar
avatar
avatar
+11
Ease of scheduling for my clients is fantastic. Support team helping to set up and integrate has been very responsive and quick to help.
Last year, our swim school used a software that was difficult for our clients to understand and schedule on, and also difficult to manage/fix errors on the back end.
One important thing I love the most about MarketBox is its team who's always very responsive and competent. Thank you for your hard work.
We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients.
My overall experience has been wonderful. I have recommended MarketBox to other mobile businesses as well.
Regardless that my providers were available in a large area, bookings were hard to schedule sometimes due to travel time from one to another.
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration.
Some Instructors have difficulty understanding the functionality at times. Image size of the profile picture has to be less than 100kb.
The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate.
Easy to navigate and clients enjoyed having the ease of booking directly with their provider rather than waiting on a call back from the office.
Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.
Marketbox was a blessing in disguise for our very busy summer season.
Having multiple travel zones, being able to have a different cost per package is extremely useful in determining cost for the demographic.
This flexibility is key. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
Ease of scheduling for my clients is fantastic. Support team helping to set up and integrate has been very responsive and quick to help.
Last year, our swim school used a software that was difficult for our clients to understand and schedule on, and also difficult to manage/fix errors on the back end.
One important thing I love the most about MarketBox is its team who's always very responsive and competent. Thank you for your hard work.
We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients.
My overall experience has been wonderful. I have recommended MarketBox to other mobile businesses as well.
Regardless that my providers were available in a large area, bookings were hard to schedule sometimes due to travel time from one to another.
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration.
Some Instructors have difficulty understanding the functionality at times. Image size of the profile picture has to be less than 100kb.
The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate.
Easy to navigate and clients enjoyed having the ease of booking directly with their provider rather than waiting on a call back from the office.
Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.
Marketbox was a blessing in disguise for our very busy summer season.
Having multiple travel zones, being able to have a different cost per package is extremely useful in determining cost for the demographic.
This flexibility is key. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
Ease of scheduling for my clients is fantastic. Support team helping to set up and integrate has been very responsive and quick to help.
Last year, our swim school used a software that was difficult for our clients to understand and schedule on, and also difficult to manage/fix errors on the back end.
One important thing I love the most about MarketBox is its team who's always very responsive and competent. Thank you for your hard work.
We offer some services virtually and others in person, the software doesn't automatically differentiate between the two and can be a little confusing for clients.
My overall experience has been wonderful. I have recommended MarketBox to other mobile businesses as well.
Regardless that my providers were available in a large area, bookings were hard to schedule sometimes due to travel time from one to another.
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration.
Some Instructors have difficulty understanding the functionality at times. Image size of the profile picture has to be less than 100kb.
The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate.
Easy to navigate and clients enjoyed having the ease of booking directly with their provider rather than waiting on a call back from the office.
Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.
Marketbox was a blessing in disguise for our very busy summer season.
Having multiple travel zones, being able to have a different cost per package is extremely useful in determining cost for the demographic.
This flexibility is key. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once.
Breathe logo
4.4
37

HR Software for effortless people admin | Breathe

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Breathe users   
+15
For a small monthly payment, I now have the perfect system for my needs. I have been very impressed with the product and the technical support.
There is no drag and drop functionality, integration with Office 365 or CRM and data cannot be exported en masses.
Its UI is easy to use and the featureset is constantly expanding. Their support team is fabulous and answers our minimal questions very fast and with ease.
I also find it frustrating that the recruitment section does not seem to tell you an overview of how to use it, but you almost have to post something to work it out.
Good integration with third party systems like Rota Cloud and Safety Cloud. Very good support including self service for managers and staff.
We have set up 2FA - this is more my issue than Breathe's and I guess it's important, but boy, it's irritating.
Happy with how simple it is to use and a big improvement over the platform we used before (Sage).
No ‘variable hours’ recording function that allows you to enter hours worked on an hourly, weekly or monthly basis.
It's a very functional tool, easy to manage and perfect fit for the first stage of your documentation.
Really easy to use - great platform. Would recommend for a smaller scale business and scale up within breathe as your business scales.
Without a doubt, the best part about BreatheHR is its simplicity. For the user, the web interface is clear with all features signposted in the expected places with not an ounce of bloatware in sight.
With the software being cloud based it is nice that it can easily be accessed on any device from anywhere.
There is a new recruitment module which I believe is a great addition.
Using Breathe has had a positive impact on our business, ensuring ease-of use and process consistency.
Support is friendly and efficient and the cost is very attractive. I can't say enough positive things about breathehr.
The cost is within budge. The system is easy to us for my team and for me and it has taken days of my life through the simple administration.
Smooth, minimal learn time, east to integrate systems with, easy to manage staff through it.
It is a good basic tool for Employee records, but getting data back out can be cumbersome.
For a small monthly payment, I now have the perfect system for my needs. I have been very impressed with the product and the technical support.
There is no drag and drop functionality, integration with Office 365 or CRM and data cannot be exported en masses.
Its UI is easy to use and the featureset is constantly expanding. Their support team is fabulous and answers our minimal questions very fast and with ease.
I also find it frustrating that the recruitment section does not seem to tell you an overview of how to use it, but you almost have to post something to work it out.
Good integration with third party systems like Rota Cloud and Safety Cloud. Very good support including self service for managers and staff.
We have set up 2FA - this is more my issue than Breathe's and I guess it's important, but boy, it's irritating.
Happy with how simple it is to use and a big improvement over the platform we used before (Sage).
No ‘variable hours’ recording function that allows you to enter hours worked on an hourly, weekly or monthly basis.
It's a very functional tool, easy to manage and perfect fit for the first stage of your documentation.
Really easy to use - great platform. Would recommend for a smaller scale business and scale up within breathe as your business scales.
Without a doubt, the best part about BreatheHR is its simplicity. For the user, the web interface is clear with all features signposted in the expected places with not an ounce of bloatware in sight.
With the software being cloud based it is nice that it can easily be accessed on any device from anywhere.
There is a new recruitment module which I believe is a great addition.
Using Breathe has had a positive impact on our business, ensuring ease-of use and process consistency.
Support is friendly and efficient and the cost is very attractive. I can't say enough positive things about breathehr.
The cost is within budge. The system is easy to us for my team and for me and it has taken days of my life through the simple administration.
Smooth, minimal learn time, east to integrate systems with, easy to manage staff through it.
It is a good basic tool for Employee records, but getting data back out can be cumbersome.
For a small monthly payment, I now have the perfect system for my needs. I have been very impressed with the product and the technical support.
There is no drag and drop functionality, integration with Office 365 or CRM and data cannot be exported en masses.
Its UI is easy to use and the featureset is constantly expanding. Their support team is fabulous and answers our minimal questions very fast and with ease.
I also find it frustrating that the recruitment section does not seem to tell you an overview of how to use it, but you almost have to post something to work it out.
Good integration with third party systems like Rota Cloud and Safety Cloud. Very good support including self service for managers and staff.
We have set up 2FA - this is more my issue than Breathe's and I guess it's important, but boy, it's irritating.
Happy with how simple it is to use and a big improvement over the platform we used before (Sage).
No ‘variable hours’ recording function that allows you to enter hours worked on an hourly, weekly or monthly basis.
It's a very functional tool, easy to manage and perfect fit for the first stage of your documentation.
Really easy to use - great platform. Would recommend for a smaller scale business and scale up within breathe as your business scales.
Without a doubt, the best part about BreatheHR is its simplicity. For the user, the web interface is clear with all features signposted in the expected places with not an ounce of bloatware in sight.
With the software being cloud based it is nice that it can easily be accessed on any device from anywhere.
There is a new recruitment module which I believe is a great addition.
Using Breathe has had a positive impact on our business, ensuring ease-of use and process consistency.
Support is friendly and efficient and the cost is very attractive. I can't say enough positive things about breathehr.
The cost is within budge. The system is easy to us for my team and for me and it has taken days of my life through the simple administration.
Smooth, minimal learn time, east to integrate systems with, easy to manage staff through it.
It is a good basic tool for Employee records, but getting data back out can be cumbersome.
Mosaic logo
4.4
37

AI-powered resource management, reporting, and forecasting

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Mosaic users   
avatar
+14
Ease of use; design; ease of onboarding; timesheet functionality is great; ease of setting up to tailor to our business is great.
There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
Support: help is very responsive if/when questions come up (they do, as with any new product) -- communication is great and am keep in the loop when product updates roll out.
I believe Einstein said something to the effect of "Why bother to remember something you can look up.
Mosaic provides a clean and intuitive interface, a great tool for team communication and collaboration. It's easy to use and super effective in visualizing project progress and milestones.
Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
Our overall experience with the app has been good. Their customer support has been great and they are also very good about sending out regular emails with updates to the app.
Love the customer service and ease of learning the software.
Unlike tools like Mavenlink - which while robust is almost too heavy in what it provides - Mosaic is sleek and easy to use.
I really like having all the information I need in one place. The ability to easily switch between different views and aspects of project management data is so valuable.
I enjoyed that the integration of Mosaic with the processes of our company was easy and smooth.
It was the best decision we made to implement this software. It has helped a lot with our assisted selling.
Timesheets, project management, and development of tasks are all great tools.
This product has helped our firm visualize and control our overall project schedules and resources. It is also great for time sheets and integrates everything.
When managing a project I can easily see how the budget for the projects relates to progress on the project as well as staffing.
Using Mosaic has been the first time I really feel like I can easily manage the workload, timeline, and budget for a project in one space.
Mosaic makes project management easy. It's easy to use and even intuitive with its data entry.
Ease of use; design; ease of onboarding; timesheet functionality is great; ease of setting up to tailor to our business is great.
There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
Support: help is very responsive if/when questions come up (they do, as with any new product) -- communication is great and am keep in the loop when product updates roll out.
I believe Einstein said something to the effect of "Why bother to remember something you can look up.
Mosaic provides a clean and intuitive interface, a great tool for team communication and collaboration. It's easy to use and super effective in visualizing project progress and milestones.
Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
Our overall experience with the app has been good. Their customer support has been great and they are also very good about sending out regular emails with updates to the app.
Love the customer service and ease of learning the software.
Unlike tools like Mavenlink - which while robust is almost too heavy in what it provides - Mosaic is sleek and easy to use.
I really like having all the information I need in one place. The ability to easily switch between different views and aspects of project management data is so valuable.
I enjoyed that the integration of Mosaic with the processes of our company was easy and smooth.
It was the best decision we made to implement this software. It has helped a lot with our assisted selling.
Timesheets, project management, and development of tasks are all great tools.
This product has helped our firm visualize and control our overall project schedules and resources. It is also great for time sheets and integrates everything.
When managing a project I can easily see how the budget for the projects relates to progress on the project as well as staffing.
Using Mosaic has been the first time I really feel like I can easily manage the workload, timeline, and budget for a project in one space.
Mosaic makes project management easy. It's easy to use and even intuitive with its data entry.
Ease of use; design; ease of onboarding; timesheet functionality is great; ease of setting up to tailor to our business is great.
There is one annoying bug where sometimes the items submitted in a timesheet from the previous week will roll over to the next week except each line item is not listed only once, but multiple times.
Support: help is very responsive if/when questions come up (they do, as with any new product) -- communication is great and am keep in the loop when product updates roll out.
I believe Einstein said something to the effect of "Why bother to remember something you can look up.
Mosaic provides a clean and intuitive interface, a great tool for team communication and collaboration. It's easy to use and super effective in visualizing project progress and milestones.
Usually completed tasks just disappear after it is finished but there are times when we need to review what was done and when it was done.
Our overall experience with the app has been good. Their customer support has been great and they are also very good about sending out regular emails with updates to the app.
Love the customer service and ease of learning the software.
Unlike tools like Mavenlink - which while robust is almost too heavy in what it provides - Mosaic is sleek and easy to use.
I really like having all the information I need in one place. The ability to easily switch between different views and aspects of project management data is so valuable.
I enjoyed that the integration of Mosaic with the processes of our company was easy and smooth.
It was the best decision we made to implement this software. It has helped a lot with our assisted selling.
Timesheets, project management, and development of tasks are all great tools.
This product has helped our firm visualize and control our overall project schedules and resources. It is also great for time sheets and integrates everything.
When managing a project I can easily see how the budget for the projects relates to progress on the project as well as staffing.
Using Mosaic has been the first time I really feel like I can easily manage the workload, timeline, and budget for a project in one space.
Mosaic makes project management easy. It's easy to use and even intuitive with its data entry.
GeoOp logo
4.1
61

Smart software for trade and home service businesses.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.1
    Features
    3.7
    Customer support
    4.3
Pros and Cons from GeoOp users   
avatar
avatar
+15
The mobility and ease of use has cut the paperwork down to nothing. We run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
On site information can be overwritten or falsified because the timer is manually started.
We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth.
The reason all this became is that GeoOp is starting to have some really bad Bugs.
Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us.
And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke.
From creating jobs to sending quotes and what is best is that integrates very well with XERO. I love the fact that it gets constantly updated with new functionalities.
When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.
We are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.
It was hard to pick which provider to go with at the start, but not that I can think of at the moment.
Once I learnt how to use the software it helps me monitor everything very easily, and not fall behind any jobs. Its user friendly, and helps to keep our business ahead of invoices.
GeoNext is a great app and software to use for scheduling, quoting, time sheets, Invoicing and Job tracking. Our experience with GeoNext has been excellent.
Ease of use, helpful customer service, good customizable features.
It's really easy to access from all mobile when I'm away from the office - the main winning difference compared to other situations.
Easy to read, easy to navigate, easy to update. Our tradesmen are not interested in fussing around for long periods of time after they finish a job.
Tailored for my business, easy to use, integrates with Australian accounting software, and has great customer support.
Give it a try, it wont be for everyones business but its worth looking at as it is uncomplicated and great value for money.
In fact, I was ready to invest a bit more in Zapier to ensure a seamless connection between my current software and Xero.
The mobility and ease of use has cut the paperwork down to nothing. We run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
On site information can be overwritten or falsified because the timer is manually started.
We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth.
The reason all this became is that GeoOp is starting to have some really bad Bugs.
Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us.
And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke.
From creating jobs to sending quotes and what is best is that integrates very well with XERO. I love the fact that it gets constantly updated with new functionalities.
When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.
We are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.
It was hard to pick which provider to go with at the start, but not that I can think of at the moment.
Once I learnt how to use the software it helps me monitor everything very easily, and not fall behind any jobs. Its user friendly, and helps to keep our business ahead of invoices.
GeoNext is a great app and software to use for scheduling, quoting, time sheets, Invoicing and Job tracking. Our experience with GeoNext has been excellent.
Ease of use, helpful customer service, good customizable features.
It's really easy to access from all mobile when I'm away from the office - the main winning difference compared to other situations.
Easy to read, easy to navigate, easy to update. Our tradesmen are not interested in fussing around for long periods of time after they finish a job.
Tailored for my business, easy to use, integrates with Australian accounting software, and has great customer support.
Give it a try, it wont be for everyones business but its worth looking at as it is uncomplicated and great value for money.
In fact, I was ready to invest a bit more in Zapier to ensure a seamless connection between my current software and Xero.
The mobility and ease of use has cut the paperwork down to nothing. We run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
On site information can be overwritten or falsified because the timer is manually started.
We now have a real growth plan and confidence that with Geo op we have the ability to double our business in size again and still be able to manage this growth.
The reason all this became is that GeoOp is starting to have some really bad Bugs.
Invoicing is super easy with the xero integration and it's easy to see a clients entire job history which is a great tool for us.
And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke.
From creating jobs to sending quotes and what is best is that integrates very well with XERO. I love the fact that it gets constantly updated with new functionalities.
When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.
We are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.
It was hard to pick which provider to go with at the start, but not that I can think of at the moment.
Once I learnt how to use the software it helps me monitor everything very easily, and not fall behind any jobs. Its user friendly, and helps to keep our business ahead of invoices.
GeoNext is a great app and software to use for scheduling, quoting, time sheets, Invoicing and Job tracking. Our experience with GeoNext has been excellent.
Ease of use, helpful customer service, good customizable features.
It's really easy to access from all mobile when I'm away from the office - the main winning difference compared to other situations.
Easy to read, easy to navigate, easy to update. Our tradesmen are not interested in fussing around for long periods of time after they finish a job.
Tailored for my business, easy to use, integrates with Australian accounting software, and has great customer support.
Give it a try, it wont be for everyones business but its worth looking at as it is uncomplicated and great value for money.
In fact, I was ready to invest a bit more in Zapier to ensure a seamless connection between my current software and Xero.
Field Complete logo
5.0
19

FREE App for Home Service Contractors

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Field Complete users   
No pros & cons found
teamdeck logo
4.3
42

Team scheduling + time tracking + availability management.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.1
    Customer support
    4.5
Pros and Cons from teamdeck users   
+11
It's easy to use and has a very nice interface. Works perfectly for recording my timesheets.
Imagine 50 people add 10 tracking objects each day. Scrolling through 500 records + 50 empty spaces for "+" symbol for adding new record is just painful.
Overall it is a great tool, they have their fair share of challenges trying a new UX that is not seen in similar softwares in the industry.
The tool sometimes laggs and shows wrong data in report, we have to do triple check before collecting stats and calculate budgets based on timetracking.
As a company, we were seeking for a tool for resource planning and project-based time tracking, So Teamdeck suited us perfectly.
This limitation really limits the GET requests when using Microsoft's Power platform custom connectors, which can't handle multiple pages(at least not automatically).
We’ve been using this software for as long as I’ve been at the company and it’s a fantastic tool to track hours spent with certain projects, which is key in my job role.
I have a very limited use. So i can't explain the cons properly.
Teamdeck is a great choice for managing your team's workload and tracking your company's profitability.
Good service that allows you to record and analyze everything during the work and speed up your business process.
Calendar is really good, where I can see everyone's allocations, leaves (sick/casual/annual), availability and time spent in a very intuitive way.
A nice product that allows you to work efficiently.
It is easy to use, well integrated with Slack and CakeHR, a very flexible tool to book and track time.
The api documentation was really well written, allowing us to easily incorporate it into existing systems, and even use Teamdeck data in a power BI dash board for custom visuals and analysis.
It's easy to use and has a very nice interface. Works perfectly for recording my timesheets.
Imagine 50 people add 10 tracking objects each day. Scrolling through 500 records + 50 empty spaces for "+" symbol for adding new record is just painful.
Overall it is a great tool, they have their fair share of challenges trying a new UX that is not seen in similar softwares in the industry.
The tool sometimes laggs and shows wrong data in report, we have to do triple check before collecting stats and calculate budgets based on timetracking.
As a company, we were seeking for a tool for resource planning and project-based time tracking, So Teamdeck suited us perfectly.
This limitation really limits the GET requests when using Microsoft's Power platform custom connectors, which can't handle multiple pages(at least not automatically).
We’ve been using this software for as long as I’ve been at the company and it’s a fantastic tool to track hours spent with certain projects, which is key in my job role.
I have a very limited use. So i can't explain the cons properly.
Teamdeck is a great choice for managing your team's workload and tracking your company's profitability.
Good service that allows you to record and analyze everything during the work and speed up your business process.
Calendar is really good, where I can see everyone's allocations, leaves (sick/casual/annual), availability and time spent in a very intuitive way.
A nice product that allows you to work efficiently.
It is easy to use, well integrated with Slack and CakeHR, a very flexible tool to book and track time.
The api documentation was really well written, allowing us to easily incorporate it into existing systems, and even use Teamdeck data in a power BI dash board for custom visuals and analysis.
It's easy to use and has a very nice interface. Works perfectly for recording my timesheets.
Imagine 50 people add 10 tracking objects each day. Scrolling through 500 records + 50 empty spaces for "+" symbol for adding new record is just painful.
Overall it is a great tool, they have their fair share of challenges trying a new UX that is not seen in similar softwares in the industry.
The tool sometimes laggs and shows wrong data in report, we have to do triple check before collecting stats and calculate budgets based on timetracking.
As a company, we were seeking for a tool for resource planning and project-based time tracking, So Teamdeck suited us perfectly.
This limitation really limits the GET requests when using Microsoft's Power platform custom connectors, which can't handle multiple pages(at least not automatically).
We’ve been using this software for as long as I’ve been at the company and it’s a fantastic tool to track hours spent with certain projects, which is key in my job role.
I have a very limited use. So i can't explain the cons properly.
Teamdeck is a great choice for managing your team's workload and tracking your company's profitability.
Good service that allows you to record and analyze everything during the work and speed up your business process.
Calendar is really good, where I can see everyone's allocations, leaves (sick/casual/annual), availability and time spent in a very intuitive way.
A nice product that allows you to work efficiently.
It is easy to use, well integrated with Slack and CakeHR, a very flexible tool to book and track time.
The api documentation was really well written, allowing us to easily incorporate it into existing systems, and even use Teamdeck data in a power BI dash board for custom visuals and analysis.
Dusk IOP logo
4.8
21

Your single pane of glass for field service management

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Dusk IOP users   
+11
The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.
After syncing jobs from desktop to mobile, the app would crash (tested over several days).
I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.
Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.
Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.
The forms are really hard to understand and navigate.
Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.
They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
We have been informed of all progress and any issues have been resolved within a quick timeframe.
I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.
They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.
Great experience would recommend to any company looking for new software and setup.
Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with.
The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.
The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.
After syncing jobs from desktop to mobile, the app would crash (tested over several days).
I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.
Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.
Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.
The forms are really hard to understand and navigate.
Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.
They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
We have been informed of all progress and any issues have been resolved within a quick timeframe.
I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.
They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.
Great experience would recommend to any company looking for new software and setup.
Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with.
The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.
The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.
After syncing jobs from desktop to mobile, the app would crash (tested over several days).
I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.
Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.
Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.
The forms are really hard to understand and navigate.
Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.
They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
We have been informed of all progress and any issues have been resolved within a quick timeframe.
I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need.
They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information.
Great experience would recommend to any company looking for new software and setup.
Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with.
The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries.
ServiceMax logo
4.2
41

We Help You Keep the World Running

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.0
    Features
    4.1
    Customer support
    4.1
Pros and Cons from ServiceMax users   
+13
I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.
The only real negative point to Servicemax is the resource hunger.
In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.
It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.
We were able to customize this application to meet our needs so we can now track our accounts and their equipment in fashion we desire. The training team is fantastic.
We used it internally to schedule appointments and also to manage our custom objects in Salesforce. Management decided this was too costly, so we did end up switching to a cheaper option.
It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead.
The report designing has been challenging and difficult to get the info I want.
Tech support is phenomenal, they are always willing to address issues, and are always polite despite frustrations. This is a good program for those who often work remotely.
Very user friendly and the options for data management is good.
I love the Product they have on Salesforce. And all the applications.
Easy to generate Contracts, maintenance of Products and history tractability. Easy to use and gives Users good experience with Covered Products and Contracts.
It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers. It has lot of Builtin Process which will help the developers and Users alot.
It is an amazing product. Invest the time and money to have your org setup by the SerivceMax team and make sure to pay for the premium support services.
I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.
The only real negative point to Servicemax is the resource hunger.
In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.
It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.
We were able to customize this application to meet our needs so we can now track our accounts and their equipment in fashion we desire. The training team is fantastic.
We used it internally to schedule appointments and also to manage our custom objects in Salesforce. Management decided this was too costly, so we did end up switching to a cheaper option.
It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead.
The report designing has been challenging and difficult to get the info I want.
Tech support is phenomenal, they are always willing to address issues, and are always polite despite frustrations. This is a good program for those who often work remotely.
Very user friendly and the options for data management is good.
I love the Product they have on Salesforce. And all the applications.
Easy to generate Contracts, maintenance of Products and history tractability. Easy to use and gives Users good experience with Covered Products and Contracts.
It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers. It has lot of Builtin Process which will help the developers and Users alot.
It is an amazing product. Invest the time and money to have your org setup by the SerivceMax team and make sure to pay for the premium support services.
I think ServiceMax was a good choice for us. ServiceMax has by far one of the best customer support systems I have had the pleasure of dealing with.
The only real negative point to Servicemax is the resource hunger.
In addition, the onsite training was both In formable and enjoyable, as the team of trainers were very personable and fun to work with. I would highly recommend this product.
It has been a horrible experience and a lot of their tenured leaders have left over the past couple months.
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.
We were able to customize this application to meet our needs so we can now track our accounts and their equipment in fashion we desire. The training team is fantastic.
We used it internally to schedule appointments and also to manage our custom objects in Salesforce. Management decided this was too costly, so we did end up switching to a cheaper option.
It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead.
The report designing has been challenging and difficult to get the info I want.
Tech support is phenomenal, they are always willing to address issues, and are always polite despite frustrations. This is a good program for those who often work remotely.
Very user friendly and the options for data management is good.
I love the Product they have on Salesforce. And all the applications.
Easy to generate Contracts, maintenance of Products and history tractability. Easy to use and gives Users good experience with Covered Products and Contracts.
It comes with Maps to help with Geo Locations for Contracts and Products for the Service Engineers. It has lot of Builtin Process which will help the developers and Users alot.
It is an amazing product. Invest the time and money to have your org setup by the SerivceMax team and make sure to pay for the premium support services.