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Function Point Logo

Function Point

4.4
(190)

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Project Management for Creative Agencies & In-house Teams

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(15)

Function Point Features

Features Summary

Functionality

4.0

/5

190

Total features

81

6 categories

Function Point features

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Assignment Management

Common features of Project Management software

API
Access Controls/Permissions
Activity Dashboard
Agile Methodologies
Alerts/Notifications
Billing & Invoicing
Budget Management
Calendar Management

Price starts from

52

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.0

/5

190

Price starts from

52

/user

Per month

learn more

Total Features

81

Unique features

  • Invoice Management

  • Role-Based Permissions

  • Contact Management

  • Reminders

Functionality

4.3

/5

22.2K

Price starts from

6

/user

Per month

visit website

Total Features

157

Features in Common

65

Unique features

  • Employee Management

  • Guest Access

  • Media Planning

  • Planning Tools

Functionality

4.4

/5

12.7K

Price starts from

7.50

/user

Per month

visit website

Total Features

152

Features in Common

52

Unique features

  • Configuration Management

  • Employee Database

  • Issue Management

  • Multi-Channel Marketing

Common Function Point comparisons

Function Point logo
Workamajig logo
Function PointvsWorkamajig
Function Point logo
Streamtime logo
Function PointvsStreamtime

Reviewers who mentioned features said:

VF
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Victoria F.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Our business is healthier and our employees are happier because of the things we can do and see now

Reviewed a year ago

When it comes to project and operational management, there are loads of options that talk a good game. However, the Function Point team is actually changing the game with how agencies and production companies can run their businesses successfully. Function Point set our business up for success in navigating a pandemic, remote work, and new sales structures. Changing our project management system to...

Pros

The ease of timetracking against specific jobs, service lines and tasks; financial and project/task management tracking in one platform; estimate creation within the system that has all the information transferred automatically when making it a job; the BI reporting with bar graphs and pivot grids.

Cons

The lack of reviewing software; how difficult/how many extra steps it takes to move a task to a different assignee or different date; no seemless/single channel communication tab; no quick search functionality; it's not an easy system for account or project managers to keep tabs on mulitple projects/people at once.

Vendor response

Hi Victoria, Thank you for taking out the time to review Function Point. We really appreciate your feedback and are glad to hear that Function Point is helping your team become more productive (and happier) and providing long-term value to your clients. Nothing pleases us more than to learn that we've helped set up our partners for success! Thank you for your feedback regarding the FP system, specifically around collaboration. With releases such as Kanban view and Online Proofing this year, we are hoping to close those gaps. As always, please do not hesitate to reach out to your CSM in case you need help with understanding any of the system modules. Thank you once again! Best regards, Team FP

JM
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Jen M.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The Function Point team is always responsive and available

Reviewed 6 years ago

Function Point has grown with us as we've grown as a company. Their support team is responsive when question arise, and I know that everyone from their account team to product development to support is available when I need them. Their interest in soliciting feedback and involving clients in their roadmap development is so welcome.

Pros

Budgets, tasks, and schedules can all be connected and feed into each other, meaning less work for our team. Enter a timesheet entry and everyone knows the status of that task and how it has affected the overall budget immediately.

Cons

I think most things are specific to how we do business. For example, we'd like more customization of contacts and companies so we can track details more specifically. Right now, we're maintaining two CRMs -- FP and Salesforce. It would be amazing to combine them. We'd like to be able to give clients more insight into their projects. We stopped pursuing the client portal because it looked outdated. Perhaps that's changed. But providing some way to share a real-time timeline / schedule with clients would be valuable to us. We'd also value a re-do of the Resource Planner / Scheduler that allowed us to look at forecasted work, landed business that's not yet actionable (draft tasks) and landed, actionable work. This would give us greater insight into what business we can commit to.

Vendor response

Hi Jen - thank you for taking the time to share your thoughts here. We truly appreciate your continued support of Function Point and your suggestions for how we can make the system better for you. Please feel free to reach out if you ever have other suggestions. We're always ready to listen.

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Darla B.

Verified reviewer

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not the most "functional" project management software but definitely keeps us organized

Reviewed 4 years ago
Pros

The company pages in Function Point provide us with all the information we need because we're able to customize them to our needs. We can include the client information, but we also have team information so one page tells everyone who is involved with that client's projects. The customizable dashboard also allows each person to view things that they feel are important to them.

Cons

I find Function Point to not be as "functional" as its name might suggest. It is often laggy when you click on links. Getting to pages that you want to be on takes many clicks instead of just one (for example, it seems strange to me that clicking on the name of a "schedule" within a company takes me to a jumbled list of tasks rather than the actual schedule page where I can see things laid out in order)....

Vendor response

Thanks for your feedback, Darla. Your Customer Success Manager will be following up with you on a couple items you mentioned. Keep an eye on your inbox!

AR
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Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cures the timesheet entry drudgery.

Reviewed 4 years ago

I'm not particularly good about keeping my timesheets current, but Function Point makes it a lot easier to keep on track.

Pros

I like that I can access it anywhere and on whatever device I happen to be using. I rely on the weekly timesheet for most of my time entry stuff. The TAB through interface makes it really simple.

Cons

My biggest complaint is that when you make a mistake or key something that needs clarification, a dialog box requiring an action comes up nowhere near where you're currently working on the page. And you have to click the OK button to close it. It won't accept the return key or tab key. Say you're looking up a job. You type in a few letters, hit TAB and a list comes up. That list is at the bottom of the page and you have to mouse over your selection and click it in order to move on. Even if you don't see the job you're looking for in the list, you still have to mouse over and click OK. It's a small thing, but compared to all the other software I use each day, this is a pretty clunky issue for me.

Vendor response

Thanks for sharing your feedback with us! We'd love to understand more about this behaviour you're experiencing in your searches. You can reach us at heretohelp@functionpoint.com

AR
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Anonymous Reviewer

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overall, the software provides the functions our agency needs on a daily basis.

Reviewed 5 years ago
Pros

I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!

Cons

I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.

Vendor response

Thanks for taking the time to share your thoughts with us. We've passed along your feedback to our Product Team for consideration. We appreciate you letting us know how we can make Function Point better for you and your team!

AR
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Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Minimal Use

Reviewed 4 years ago

I get frustrated with it, but I also haven't given it a really fair shake in terms of sitting down and learning how to use it.

Pros

For inputting time, it's pretty simple to keep track of jobs.

Cons

It's not very intuitive and there seems to be a pretty huge learning curve to really get to the crunchy stuff. I spend a lot of time just clicking around, trying to find things. This, however, has as much to do with my limited training as anything else.

Vendor response

We appreciate your review! With releases such as Kanban view, proofing, and Work Planning over the past two years we were able to help users gain visibility on task management in a more agile-friendly manner. As always, don't hesitate to reach our CSM team in case you need help with understanding any of the system modules and they can walk you through its best practices. Thanks once again for sharing your thoughts with us!

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Muneeb K.

Verified reviewer

Marketing and Advertising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Task and project management software

Reviewed a year ago

Function point is a basic but efficient tool if you're trying to estimate project hours and timeline.

Pros

Function point is an efficient project management software with time tracking feature. You can also create project plans, estimates, and invoices.

Cons

The interface is very basic and it can be difficult to navigate to different sections of the website. Adding details about a task or estimate can be a challenge considering the space is limited and you have to drag view again and again.

Vendor response

Hi Muneeb! Thank you for taking the time to review Function Point. We really appreciate your feedback on how Function Point is efficient for your business. With releases such as Kanban, proofing, and work calendar views over the past two years, we hope to increase our users' experience with how you view and edit tasks. Know that your CSM is there for you in case you need any help in improving your journey with our system modules. Thank you once again and best regards from our FP Team!

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Nathan S.

Verified reviewer

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Function Point is an essential part of our agency workflow forming the backbone of our process.

Reviewed 5 years ago
Pros

Depth of information and availability of data. The amount of information can be intimidating to a new user, but with experience, the ability to not simply keep track of projects, but to be able to monitor the health of your agency is essential. Function Point's robust reporting tools make that possible.

Cons

Lack of ability to customize and support workflow options that are outside of established understandings within the system. Additional client portal functionality for example.

Vendor response

We appreciate you taking the time to share your thoughts with us, Nathan. We're so glad to hear how FP is helping monitor the health of Zipie!

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Walter P.

Verified reviewer

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Function point takes the messiness of time tracking out of the equation

Reviewed 5 years ago

Being able to track time and stay up to dat with my workload, and when I am asked what I spent my time doing, my boss can easily pull up my time sheets and see what was done

Pros

The ease of which I can track time and be aware of deadlines and time estimates. Function point helps me stay ahead of my workload

Cons

You have to refresh your browser whenever a new task is added, requiring you to stop your time and copy and paste the time

Vendor response

Thanks for sharing your thoughts with us, Walter. Your Customer Success Manager will be reaching out to clarify why you're needing to refresh your browser when a task is added. Keep an eye on your inbox!

JF
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Jamie F.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FP is great for project-based workflows

Reviewed a year ago

Their onboarding and customer service people have been great. I love the check-ins that they do to see if FP can be more useful to our company. Any technical problem that I've had has been resolved in a speedy manner.

Pros

We love it's ability to have over-arching projects that individual jobs are tied to. We have a lot of clients that give us a large PO to cover multiple things. We also like the ability of manage deferred payments / deposits in the system. I also like that the development team is listening to their users requests. There is a Submit and Idea button available, and users can view others ideas and give their input as well. Their Help Centre is fabulous, too, with videos, briefs, Crash Courses, Webinars, and a library of help topics.

Cons

I feel the reporting features could be improved. They do have wonderful reports for getting granular data, but they don't have the particular information I am looking for in a report. Users do, however, have the ability to download data from reports to spreadsheets so data can be arranged in a report of their choosing.

Vendor response

Hi Jamie, Thank you for taking out the time to review Function Point. We really appreciate your feedback and are especially pleased to hear about your experience with our customer success team and help center. We're glad Function Point is helping your team get through their day and providing long-term value to your clients. Thank you for your feedback regarding FP reporting; please do not hesitate to reach out to your CSM who will be happy to walk you through the possibilities with custom reporting. Thank you once again! Best regards, Team FP

JD
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James D.

Graphic Design, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I use Function Point every day for project management and organizational purposes.

Reviewed 5 years ago

Function Point has helped to consolidate and digitize a lot of the things that would have been done either in physical, print form (such as recording time worked on each task), or in a less efficient way (such as creating estimates).

Pros

What I like most about Function Point is the ease of creating estimates and saving templates. It allows us to provide very in-depth estimates to clients and prospects, which we have received compliments on. Very rarely do I see estimates that are as detailed and clear as the ones that Function Point allows us to create with relative ease. Likewise, the simplicity of creating an Invoice from an existing Job also streamlines the process tremendously. We also make extensive use of the Notes function to create easy-to-follow instructions for our artists to follow. The fact that these are then saved automatically with the Job and are easy to go back to and reference is very helpful. It makes organizing them and trying to keep track of them much less of a hassle.

Cons

One thing I don't like about the Function Point software is that, when a Job is "closed," any tasks that remain un-completed just sit on the Tasks/To Dos page on the homepage of FP. Sometimes we find that tasks we initially think will be required are not needed in the end. Once the Job is closed, I'd much prefer that the "left over" tasks automatically get marked in some way as to indicate that they were not completed, while still being removed from the Tasks/To Dos list. My list is constantly cluttered by Tasks for Jobs that were finished weeks ago, but which I know nothing about because I was never required to actually complete that task. It ends up that someone has to manually close out every individual task that is not needed. Feels like a waste of time.

Vendor response

Hi James, thanks for sharing your thoughts with us. We've passed your great feedback to our Product Team for consideration!

PS
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Priscilla S.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Function Point is giving us a better understanding of our company as a whole.

Reviewed 6 years ago

It was a company goal to find a project management software that would connect many different aspects of our business. From graphic design, to digital and award winning event marketing to publishing our own community magazine - all aspects of our company, from designers to account executives to our accountant were using separate systems. Not to mention most of us were project managing out of email....

Pros

The speed and interface. Ability to track time simply, pull reports in multiple ways.

Cons

The accountant integration was a bit of a challenge.

Vendor response

Hi Priscilla - thanks for taking the time to write a review. I'm so glad to hear that Function Point is really helping keep your whole team on the same page. Please reach out if there's ever anything we can do for you.

LP
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Lauren P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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FP Review

Reviewed 4 years ago

Mostly we are utilizing FP for time tracking and project budgeting. The other tools aren't comprehensive enough for us to bring everything into FP - we use Smartsheet for scheduling (because it's a big-picture thing - not just about individuals hours), and currently customize a resourcing document that we export out of FP but it takes so much time to noodle, it's not really efficient. Generally speaking, it works well and it's easy to access. We understand one tool can't solve all problems - but if you could get resourcing reports to be more useful that would be huge.

Pros

Pretty clean interface. Like that it's cloud-based so it's easy to do my job on the go. Customer support is good.

Cons

The resourcing view is really difficult to use. I'd love if it there was a clean way to see someone's availability utilizing the full project timeline and hours assigned. Currently it pulls in vacation hours into that view (which is not helpful) and does not extend long enough to forecast team availability. Improving this would be a huge help and make using FP much more useful. Currently it's being used as a budget and time tracking tool. The scheduler is not that useful - the view is a little convoluted so we don't use it much to schedule projects - we use Smartsheet for that for it's simplicity. If you could improve your schedule view and process that would also be useful.

Vendor response

We've passed on your feedback to our Product team for consideration, Lauren. Thanks for sharing your feedback with us!

CL
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Carrie L.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Overall we've been very happy with FP and are really enjoying all of the functionalities it offers.

Reviewed 5 years ago

Much happiness.

Pros

The connect to email feature is fabulous, as is the Campaign view especially for viewing financials across several jobs at once. Just being cloud-based is a huge plus too. Very customizable which has made our team's immersion great, support is fantastic and very fast. We all love it!

Cons

Sometimes the organization is a little irritating, ie if I click into a job's Notes from the icon on the Summary page (as opposed to the Notes "tab") I'm now in an overall Notes space and no longer under the umbrella of the job I started from. Even with the breadcrumbs, I find I have to do a fair amount of backward navigating to access info I'd already navigated to. If I click into a task, to get back...

Vendor response

Hi Carrie, thanks so much for taking the time to share your valuable feedback with us. Please continue to reach out with your feedback - we're always ready to listen for how we can make Function Point better!

AG
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Amy G.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Function Point Creative Agency software: great help for workflow

Reviewed 6 years ago

We have been using Function Point for two years. Overall, it has been a terrific upgrade for us. Our time keeping and job management are all in one place, whereas previously we managed those two things separately. Onboarding was very smooth and easy. We felt we had adequate training and that the software is very intuitive for new users. I like that it is customizable for each user and that different...

Pros

Time tracking, Job Management from Estimate to Invoicing.

Cons

Lack of visual interest (i.e. would be great to look for like Trello cards /boards at a glance to see all project status at once) - also would be nice to have a thumbnail of the project (i.e. of the ad, brochure, etc.) next to the job name on all dashboards.

Vendor response

Thanks for sharing your thoughts here, Amy. Please reach out if you have any other suggestions for how we can make fp. even better!

MS
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Megan S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Function Point helps us Function better!

Reviewed 6 years ago

We have been using Function Point for a little over a year now and we are very happy with it overall. It definitely takes some time to learn the product... as with any software, you have to learn the different functionalities. However, the main commitment is figuring out what works best for you and your company. What one company might love, another might find pointless, but that is the great thing...

Pros

No pros were added to this review

Cons

Their customer support team is really great and always willing to help you figure out how to accomplish your ideas. They also have a great suggestion board where users give ideas on how to make the product better. They have used a couple of mines already! It's a great community that works together to continuously improve and perfect the program.

Vendor response

Hi Megan, thanks so much for your kind words here. Please continue to reach out whenever you have ideas or suggestions. We're always ready to listen.

MD
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Madeline D.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing team, amazing platform!

Reviewed 6 years ago

Overall our experience & journey with FP has been amazing! Being based in Australia we were slightly concerned about the on-boarding/training process happening remotely, but the team at FP, especially Marissa, made it seamless. We felt so well equipped to deal with using the platform ourselves in day to day agency life almost instantaneously. The platform itself is very intuitive & allows us to...

Pros

The organisation and workflow process. Quoting & invoicing is now so simple.

Cons

We have a couple of clients that like to attribute multiple POs to the one job, i.e. multiple estimates to what is ultimately the one job. We've had to create projects for all of these but it then becomes confusing which job number we're referring to. It would be ideal if you could have multiple active estimates for the one job.

Vendor response

Madeline - thank you for your kind words here. I'm so glad you found that the onboarding program properly prepared your team to use fp. daily. If you ever have other suggestions for how we can make fp. even better for Jam&Co, please reach out!

MD
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Maria D.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Many Features for agencies

Reviewed 3 years ago

Their client services team is great! it provides integration of different metrics and views of projects and agency management. We actually used this software in a couple different ways and got enough support from their team to accommodate the product to our needs, and re-engineer the processes.

Pros

This software has a great integration of project management, time management, budgets, suppliers and many other features that make it unique. Constant improvements and features make the software quite competitive when compared to other industry standards, although it is not as common

Cons

Could use better visibility for task management in a more agile friendly manner such as sticky notes view. Missing multiple currency integration for agencies working in multiple countries

Vendor response

Hi Maria. Thank you for taking the time to review Function Point. We are especially pleased to hear about your experience with our customer success team and really appreciate your feedback. We hope our new releases such as our Kanban view, proofing, and Work Planning over the past two years helped you gain visibility on task management in a more agile-friendly manner. Remember that our CSM team is glad to help you better utilize these new features anytime. Thank you once again and best regards from our FP Team!

AK
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Amanda K.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Review

Reviewed 4 years ago
Pros

- It's fairly intuitive - It does keep all information on a job together, in one place - The customizable dashboards based on how you will use it in your role - Timesheets are straight foward and easy to use (makes for easier tracking on a job) - Dashboards on where a project is sitting financially are nice

Cons

- The amount of clicks it takes to get to certain areas (ie - hours assigned on a job or getting into an estimate when you don't recall the job number) - Scheduling could be so much better! Incorporating a scheduling system similar to SmartSheet would be amazing - Tasks could also improve. I'd like to see the ability to add sub-tasks or the ability to cc another person on tasks (think Trello) - Google Doc integration would be AMAZING! While function point is a great place to store things, the lack of formatting and the the chance of losing all your work by going 'back' in a browser is limiting.

Vendor response

Hi Amanda, we appreciate you sharing your feedback with us. We're always working on making FP better, so keep an eye out for some upcoming releases.

RN
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Ruth N.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Integral Part of Our Agency Operations

Reviewed 6 years ago

Before choosing Function Point, we researched MANY different options and weighed out the pros and cons of each. We chose FP because of its versatility, price point, and customer service. Especially in the beginning, we submitted a lot of "wish list" items, almost ALL of which have been incorporated into the software since we started using it several years ago. The team is helpful, professional, and...

Pros

Flexible Robust Fairly easy to use Consistent addition of new and/or improved features Price

Cons

The learning curve and getting everything set up was a big undertaking, but we are glad we did it and have no regrets.

Vendor response

Hi Ruth, thanks so much for taking the time to share your feedback with us. Keep sending in those "wish list" items -- we're always looking for ways we can improve FP!

HW
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Hollis W.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lots of Features

Reviewed 4 years ago

Overall it's nice to have once tool for many of our project tracking/accounting needs.

Pros

There are a lot of features that could be disparate apps but all come together nicely in one program. We mostly use for estimating, time tracking, invoicing and reporting. We don't use the brief or schedule features currently but would like to look at them again to see if they might be good for our team now that we've bene using FP for a few years.

Cons

It took us a while to set up in a way that made sense for our teams/how we work and to put some best practices into place. When we first started using FP, the Brief and Schedule features were clunky/didn't work for how we work so we haven't been able to utilize them. I also feel like some workflows are clunky and I find myself going back and forth to different views to complete tasks, but make it work!

Vendor response

Thanks for sharing your feedback with us, Hollis. Your Customer Success Manager will reach out to you to discuss how the Briefs and Schedules modules can work for your team!

EL
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Erica L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I'm an accountant

Reviewed 6 years ago

From my perspective, I can see where the project management tools can be functional for the rest of the office. My views however, could use some more controls. Examples: 1) When something is deleted, it is gone forever, I can't tell who did it or why, just that it's gone. 2) Why can shipping be entered as an internal expense. This is never the case, but everyone in the office has the ability...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Erica - thanks for your feedback. I really appreciate you taking the time to share your thoughts with us. Your Customer Success Manager will be reaching out to you for a quick chat to see how we can help you out with this.

NM
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Nicole M.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It's a great tool for project management. It's multi-layer functionality really makes it easy to use

Reviewed 5 years ago
Pros

It has a lot of ability to customize. I love that you can change your homepage to display different components of the software to fit what you're looking for. Not only that but you can also customize the reports that you can pull. This makes it easy to evaluate projects after their completion and determine profitability. Overall the software is pretty user-friendly.

Cons

There are some pieces of the software that I don't understand why you can't change. There are certain boxes that we can't edit and don't necessarily need. Or I would love to be able to make some boxes mandatory before moving forward. I also wish there was an easier way to see the schedules that get built out. The schedules are great because they let you setup each step in a job. However, I'd love to be able to pull a report that tells me what phase of the schedule each job is in. For example is Step 1 and 2 are marked "Completed" then it would show me Step 3 as the next "In Progress". This would be a huge help in our agency for project management.

Vendor response

Thanks for sharing with us, Nicole. Your feedback has been submitted for our Product team to consider. If you'd ever like to elaborate on some of your feedback, let us know at functionpoint.ideas.aha.io. We're always ready to listen!

MA
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Matt A.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great System for Creative Agencies

Reviewed 6 years ago

Function Point has been a major asset for our Creative Agency over the past 8 plus years of use. With a ton of easy to use features and reporting, it's allowed our firm to estimate, create, track, and bill out thousands of past and ongoing projects. The up to date time tracking and reporting has been fantastic for us and given us a true pulse on the business, as we track and communicate project progress with our clients and team. With major benefits and ease of use, we've now added it into another one of our businesses to provide the same successes. To me the system provides a ton of features and value at an affordable rate.

Pros

Great value for a ton of functionality

Cons

The only issue that I have with the system relates to the tasking, as it's different then our agency workflow.

Vendor response

Hi Matt - I appreciate you taking the time to share your thoughts here. Having KEEN Group with us for the past 8 years is the greatest of compliments, and we're committed to making sure we continue to work for your trust. If you ever have suggestions as to how we can make Function Point even better, we're always ready to listen.

SL
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Susan L.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Changed our business for the better!

Reviewed 8 years ago

As a small agency of 8 people, making the change to a new system was a daunting task. It seemed like it would fit the bill, but I was worried about the learning curve and the what if I didn't like it after we got into the thick of it. I knew, however, that this should be a good move, we needed to do this before we grow and add more people. The system has everything I need and much I didn't know I'd...

Pros

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Cons

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Vendor response

Thank you Susan. We really appreciate your feedback and love working with you.