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Project Management for Creative Agencies & In-house Teams
Value for money rating
4.2
/5
190
Price starts from
52
/user
Per month
What users say
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3
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Free trial
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Free
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Free trial
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10
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29
Per month
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Free trial
Price starts from
5
/user
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Free trial
Cole M.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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IVY's experience with Function Point has been nothing short of outstanding in our first months utilizing the system. As an agency with over 17 years and 2000 projects under our belt, there was a concern that migrating to a new software package would be a disrupter to our business flow. This has not been the case whatsoever. In fact, the implementation of Function Point was seamless and, even in its...
Easy of use Amazing support team Great user interface Well thought out & rich with the features an agency needs
Nothing!
Cole - I appreciate you taking the time to write us a review. Thank you for your kind words about the Function Pointers you've worked with so far. We're always listening for feedback, so please reach out if you ever have suggestions for how we can make Function Point even better.
Conrad F.
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I joined my Agency about 20 months back. At that point, it became quickly apparent that the Firm was in need of an Agency Management System capable of handling the growth. After rating 5 of the leading programs based on about 15 factors (ie. Great UI, strong support system, evolving, OS compatibility, easy to use time-tracker etc.), Function Point found itself at the top of the leaderboard. That...
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Ann S.
Design, 1-10 employees
Used daily for 2+ years
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Great value. It's not the most robust tool that I've used, but it gets what we need done.
This software adequately serves its function as our project management and billing tool. Well designed interface that's easy to navigate and customize per user role. Customer service is great and responsive. Serves its purpose well.
My biggest issue with the software to date has been the ability to customize toward our needs. i.e. more flexibility to run reports applicable to our business needs. That being said, its works great for what we pay. Another thing I'd like to see added to the functionality is an app that would allow our users to assign tasks via iPhone/Android.
Thanks for taking the time to share your feedback with us, Anne!
Ruth N.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Before choosing Function Point, we researched MANY different options and weighed out the pros and cons of each. We chose FP because of its versatility, price point, and customer service. Especially in the beginning, we submitted a lot of "wish list" items, almost ALL of which have been incorporated into the software since we started using it several years ago. The team is helpful, professional, and...
Flexible Robust Fairly easy to use Consistent addition of new and/or improved features Price
The learning curve and getting everything set up was a big undertaking, but we are glad we did it and have no regrets.
Hi Ruth, thanks so much for taking the time to share your feedback with us. Keep sending in those "wish list" items -- we're always looking for ways we can improve FP!
Verified reviewer
Used daily for 2+ years
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I like that I have all our client's estimates and jobs at my fingertips when I need them, in a organized manner. I can see the overall health of a project at any given time - which helps us stay on budget. I also like being able to move employee's time around to different projects in an efficient manner - just a couple of simple clicks and the time is moved to the right place!
I wish there was a way to generate a master budget for all estimates related to a specific project. Our clients are always wanting a grand total for what a project, that has multiple jobs involved, is going to cost them. We end of up having to figure this separately and if would save time and resources if this type of feature was added.
Thanks for taking the time to share your thoughts with us. We've passed along your feedback to our Product Team for consideration. We appreciate you letting us know how we can make Function Point better for you and your team!
Matt A.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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Function Point has been a major asset for our Creative Agency over the past 8 plus years of use. With a ton of easy to use features and reporting, it's allowed our firm to estimate, create, track, and bill out thousands of past and ongoing projects. The up to date time tracking and reporting has been fantastic for us and given us a true pulse on the business, as we track and communicate project progress with our clients and team. With major benefits and ease of use, we've now added it into another one of our businesses to provide the same successes. To me the system provides a ton of features and value at an affordable rate.
Great value for a ton of functionality
The only issue that I have with the system relates to the tasking, as it's different then our agency workflow.
Hi Matt - I appreciate you taking the time to share your thoughts here. Having KEEN Group with us for the past 8 years is the greatest of compliments, and we're committed to making sure we continue to work for your trust. If you ever have suggestions as to how we can make Function Point even better, we're always ready to listen.
Jessica B.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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It works for us, but the sun doesn't rise and set with it. Function Point lets us log a lot of information and communicate tasks with people who are out of the office well. But there is a steep learning curve, we've never been super happy with the billing integration for retainer clients, and the reporting is subpar. It works great for people who exclusively work on a project-by-project basis. But their "Retainer" integration leaves a lot wanting. It works, but it's not seamless.
It's really great for projects. The structure for setting up estimates and Jobs and Tasks works great when you're focusing on individual projects. And creating Tasks are straightforward, we love that you can pass tasks back-and-forth between team members. We can pretty easily communicate new tasks and jobs/projects to people who don't work in the office. Between Job description, Tasks descriptions and comments on tasks, Notes and comments on notes, and the ability to upload files, there's a lot of power there. Nice to have a track record of things. And when you're billing for an individual project, the billing function is great.
Billing for retainer clients is not simple or easy. Integrated billing was a big reason we went with Function Point, and it works great for individual projects, but I think the retainer function was added on as an after thought, and is very clunky. To the point that we're thinking about only using the FP billing feature for projects, and just billing Retainer clients straight out of QuickBooks. Also,...
We appreciate you sharing your thoughts with us, Jessica. Keep an eye on your inbox for a message from your Customer Success Manager.
Jen M.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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Function Point has grown with us as we've grown as a company. Their support team is responsive when question arise, and I know that everyone from their account team to product development to support is available when I need them. Their interest in soliciting feedback and involving clients in their roadmap development is so welcome.
Budgets, tasks, and schedules can all be connected and feed into each other, meaning less work for our team. Enter a timesheet entry and everyone knows the status of that task and how it has affected the overall budget immediately.
I think most things are specific to how we do business. For example, we'd like more customization of contacts and companies so we can track details more specifically. Right now, we're maintaining two CRMs -- FP and Salesforce. It would be amazing to combine them. We'd like to be able to give clients more insight into their projects. We stopped pursuing the client portal because it looked outdated. Perhaps that's changed. But providing some way to share a real-time timeline / schedule with clients would be valuable to us. We'd also value a re-do of the Resource Planner / Scheduler that allowed us to look at forecasted work, landed business that's not yet actionable (draft tasks) and landed, actionable work. This would give us greater insight into what business we can commit to.
Hi Jen - thank you for taking the time to share your thoughts here. We truly appreciate your continued support of Function Point and your suggestions for how we can make the system better for you. Please feel free to reach out if you ever have other suggestions. We're always ready to listen.
Tracy M.
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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We love how intuitive the software is and easy to use. The people at the company are great, too, and the training and support is phenomenal. Couldn't recommend it enough...especially after having use a number of advertising software competitors that seem to market towards the accounting folks and have no CLUE how the rest of the agency really uses a project management tool. These people truly get what agencies need.
I wish that they had a media buying aspect to their software. Also the notifications are a bit complex and we get too many emails. But it's a small price to pay for all the other awesomeness of the software.
Thanks so much for your kind words, Tracy. We really appreciate your support!
Samantha D.
11-50 employees
Used daily for less than 6 months
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Profitability reports, fewer number of tools needed (all combined into one). Chance for the full team to see what the estimated hours were versus what they spent so that they can be more accountable for sticking to the estimated hours on work orders. The ability to see what jobs we run over hours on so that we can raise the price or become more efficient in some way.
Estimated hours versus actual and showing profitability. Integrating timesheets with project management. Integration with QuickBooks. Number of reports you can pull. Onboarding and setup was great and so nice that we had a dedicated person to answer all questions that pop up. I loved that we drove the screen during implementation- great training technique.
Can be slow because it is cloud based- maybe a designated browser would help. Can be overwhelming with all the things you can accomplish- maybe the deployment team can help with a starting point and then what is good to add on over time as users become more comfortable. Training the staff is hard because there is no full handbook or complete user guide to give to the staff. It required a lot of my time as the Admin to understand the product so that I could setup and create training for the staff.
We really appreciate you taking the time to share your thoughts, Samantha. We've taken your feedback back to the team, and please keep letting us know how we can make FP even better for you.
Maren S.
Marketing and Advertising, 1-10 employees
Used daily for 6-12 months
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As a start-up full service advertising agency, we were looking for an all-inclusive software for project management and overall agency workflow. After researching multiple options we decided on Function Point based on pricing structure (it could grow with us) and because we had received fantastic customer support since the first e-meeting. We have used Function Point for almost 9 months now and have no complaints. The Support team is fabulous and responds within hours on any questions we have. I highly recommend Function Point!
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Hi Maren - thanks for taking the time to share your thoughts. We're committed to continually helping TradeCraft grow, so please reach out if you ever have any suggestions for us.
Brian S.
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In the end, our project management team needs to know when things are due and what's on everyone's plate. Communication is essential to that, and Function Point makes these tasks very easy. From estimates to timesheets, it's just as good, if not better, than other project management software.
The price is a bit high compared to other options, and it requires quite a bit of ramp-up time. In the end, this is not ideal for small teams, as they can be far more agile and don't need something like this to weigh them down.
Hi Brian, thanks for taking the time to share your feedback with us. We really appreciate it!
Claire S.
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If you are a creative looking for a project management software, Function Point will absolutely fit your needs. It syncs beautifully with Quickbooks and we've seen no issues with the sync. The real value of this software is the customer service, any small issue that arises I can pick up the phone and it's fixed. Would highly recommend this software to anyone.
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Bobbie F.
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We have had a great experience with Function Point. It is easy to use and handles most of the reports we need.
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I appreciate the kind words, Bobbie. Thanks for taking the time to share.