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Sabio Virtual

Cloud-based help desk software for support teams

Sabio Virtual - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Sabio Virtual?

Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Using Sabio Virtual, organizations can monitor the status of pending calls through a pie chart and search for specific information using various keywords. Managers can access required help desk information from within a unified platform, view calls on a calendar, generate reports in PDF format, and organize support articles as topics or subtopics.

Sabio Virtual supports images, attachments, or videos and lets supervisors filter information based on customers, technicians, statuses, and dates, among other criteria.

Starting from

/user

Per month

Alternatives with better value for money

Sabio Virtual's key features

Most critical features, based on insights from Sabio Virtual users:

Real-Time Notifications

5.0

(1)

Access Controls/Permissions

0.0

(0)

Alerts/Notifications

5.0

(1)

Service Level Agreement (SLA) Management

5.0

(1)

Self Service Portal

5.0

(1)

All Sabio Virtual features

Features rating:

4.8

(5)

Activity Dashboard

(0)

Activity Tracking

(0)

Alerts/Escalation

(0)

API

(0)

Assignment Management

(0)

Audit Trail

(0)

Calendar Management

(0)

Call Center Management

(0)

Chat/Messaging

(0)

Client Portal

(0)

Collaboration Tools

(0)

Contract/License Management

(0)

Customer Complaint Tracking

(0)

Customer Database

(0)

Customer History

(0)

Customer Service Analytics

(0)

Customizable Forms

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Dashboard

5.0

(1)

Document Management

(0)

Document Storage

(0)

Email Management

(0)

Email-to-Task Conversion

(0)

File Sharing

(0)

Help Desk Management

(0)

Incident Management

(0)

Interaction Tracking

(0)

Issue Auditing

5.0

(1)

Issue Management

(0)

Issue Tracking

(0)

Knowledge Base Management

(0)

Knowledge Management

(0)

Live Chat

(0)

Mobile Access

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Multi-Channel Management

(0)

Notes Management

(0)

Prioritization

(0)

Problem Management

(0)

Progress Tracking

(0)

Real-Time Chat

(0)

Real-Time Monitoring

(0)

Real-Time Reporting

(0)

Real-Time Updates

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

Search/Filter

(0)

SSL Security

(0)

Support Ticket Management

(0)

Support Ticket Tracking

(0)

Task Board View

(0)

Task Editing

(0)

Task Management

(0)

Task Progress Tracking

(0)

Task Scheduling

(0)

Third-Party Integrations

(0)

To-Do List

(0)

Sabio Virtual alternatives

Sabio Virtual

4.8

(5)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.8

Value for Money

4.6

Customer Support

5.0

SysAid

4.5

(480)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.5

BOSSDesk

4.7

(126)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.7

Customer Support

4.8

Freshdesk

4.5

(3.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

Sabio Virtual pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

4.6

Starting from

/user

Per month

Sabio Virtual support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Training options

Webinars

Live Online

In Person

Documentation

Videos

Sabio Virtual reviews

Overall rating

4.8

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.6/10

Rating distribution

Sabio Virtual FAQs

Q. What type of pricing plans does Sabio Virtual offer?

Sabio Virtual has the following pricing plans:
Starting from: R$50.00/month
Pricing model: Free, Subscription

These products have better value for money

Q. Who are the typical users of Sabio Virtual?

Sabio Virtual has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Sabio Virtual support?

Sabio Virtual supports the following languages:
Portuguese

Q. Does Sabio Virtual support mobile devices?

Sabio Virtual supports the following devices:
Android, iPad, iPhone

Q. Does Sabio Virtual offer an API?

Yes, Sabio Virtual has an API available for use.

Q. What level of support does Sabio Virtual offer?

Sabio Virtual offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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