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AppFolio Property Manager vs Avail Comparison (2026)

Name: AppFolio Property Manager
Rating: 4.51215644820296 (1892 reviews)

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AppFolio Property Manager

Avail

Overview

With features for marketing, reporting, leasing and maintenance, as well as online portals for tenants and owners, AppFolio provides an all-in-one solution for property managers looking to streamline processes and grow.

Avail is a rental property management system for landlords which offers tools for finding tenants, advertising property vacancies, screening applicants, carrying out credit checks, processing payments, signing contracts & more. The cloud-based platform is designed for landlords with 10 units or less

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.8K

1.2K

414

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.6

276

198

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

Pros

“During our time with AppFolio we were able to build a bigger portfolio, and it helped us to keep everything organized. Once we reached a large number of units it began to glitch our payments were messed up.”

Raechelle L.

Bookkeeper

“From listing properties, managing leads, processing applications, signing leases, collecting rent, handling resident communications, submitting and tracking work orders, paying bills, to providing accounting and income reports for owners and vendors”

Ajay P.

President

“The mobile access is also handy if you need to check something quickly away from the office.”

Leslie H.

Founder

Pros

“The software lets me create and customize leases from templates, which feels much more official than making something up myself. AND it saves the lease in my account with my edits, so that when I want to renew it I can just copy what I had last year.”

Alyssa E.

Landlord

“The features are practical and save me time from screening tenants to tracking expenses, I feel like I have real control over the details.”

Danielle D.

Owner

“The thing I liked least about Avail was that some of the leases did not seem to be as thorough as having a certified lease, but avail allows you to upload your own lease if you don't like the free options they provide.”

Loan T.

Project Manager

Cons

“Some of the workflows seem to be overly complicated, especially on payments, reporting or more obscure tasks.”

Leslie H.

Founder

“Waiting for someone to email you or chat with you so that you can get support is annoying because they don’t get back to you right away.”

Jasmine H.

Property Manager

“Customer service can be frustrating when you just want a quick fix.”

Leslie H.

Founder

Cons

“It can get expensive if you are managing multiple properties because there is a fee for each unit managed, and if you don't cover the fee then the tenant will have to.”

Michael H.

Owner

“Not ideal for managing a single property with people who are not great at jumping through multi-stage online processes.”

Marc M.

scientist

“Emails receive no reply, and talking to someone is not an option.”

Peter M.

manager