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AppFolio Property Manager vs Entrata Comparison (2026)

Name: AppFolio Property Manager
Rating: 4.51215644820296 (1892 reviews)

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AppFolio Property Manager

Entrata

Overview

With features for marketing, reporting, leasing and maintenance, as well as online portals for tenants and owners, AppFolio provides an all-in-one solution for property managers looking to streamline processes and grow.

Entrata is the property management software that offers broad and powerful features, tools, and automations—all in one platform.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.8K

1.2K

414

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.6

444

292

124

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“During our time with AppFolio we were able to build a bigger portfolio, and it helped us to keep everything organized. Once we reached a large number of units it began to glitch our payments were messed up.”

Raechelle L.

Bookkeeper

“From listing properties, managing leads, processing applications, signing leases, collecting rent, handling resident communications, submitting and tracking work orders, paying bills, to providing accounting and income reports for owners and vendors”

Ajay P.

President

“The mobile access is also handy if you need to check something quickly away from the office.”

Leslie H.

Founder

Pros

“Overall, Entrata is a powerful tool for property management administration, particularly for teams that manage multiple units and require centralized access to leasing, payments, and reporting. While there’s a learning curve for advanced features, the platform ultimately streamlines day-to-day operations and improves workflow efficiency.”

Breyden M.

Operations Support Admin

“Entrata offers a seamless and efficient way to handle everything from leasing and resident communication to accounting and maintenance requests.”

Alma C.

Leasing Director

“It allows a robust build-out for every part of your property and company operations, which other PMSs may require integrations for.”

Joshua W.

Operations Training Manager

Cons

“Some of the workflows seem to be overly complicated, especially on payments, reporting or more obscure tasks.”

Leslie H.

Founder

“Waiting for someone to email you or chat with you so that you can get support is annoying because they don’t get back to you right away.”

Jasmine H.

Property Manager

“Customer service can be frustrating when you just want a quick fix.”

Leslie H.

Founder

Cons

“I do have issues sometimes with it glitching where I will be typing an email to a resident and when I hit send it is all of a sudden in another account and giving an error about the email.”

Tina W.

Assistant Property Manager

“Right now all departments are working out of one " contact needed " we are finding it challenging and wishing there was a way to separate the contacts needed by department ( Leasing, Tenant Relations and Maintenance )”

Andrea D.

Lease Renewal - Team Lead

“I also cannot stand when you go to look at a renewal or anything now on a resident's main tab and it makes you have to "close" out to get back to the beginning. ”

Denise G.

Assistant Property Manager