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CINC
Cloud-based association management software for HOAs
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CINC Pricing, Features, Reviews and Alternatives
CINC product overview
What is CINC?
CINC is a cloud-based association management software designed to help businesses manage properties and handle work orders, accounting, payment processing, and various other administrative operations on a centralized platform. Features include account reconciliation, invoice processing, billing, document imaging, transaction monitoring, lockbox management, ACH payments, and more.
Typical customers
Platforms supported
Support options
Training options
CINC pricing information
Value for money
4.5
/5
23
Starting from
250
/user
Per month
Pricing options
Value for money contenders
CINC features
Functionality
4.4
/5
23
Total features
18
1 categories
Most valued features by users
Functionality contenders
CINC users reviews
Overall Rating
4.4
/5
23
Positive reviews
83
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.67/10
16
3
2
2
0
Overall rating contenders
Reem R.
Real Estate, 51-200 employees
Used daily for 2+ years
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This software tool helps in every facet of our business and growing our industry into new ages. Keep up the great development and growth.
None as they are very responsive on how to better their services.
James R.
Real Estate, 51-200 employees
Used daily for 2+ years
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Great team. Responsive to helping us. Started without a partner bank and it worked great. Then we witched to a partner bank and WOW even better. Strongly suggest daily reconciliations with a partner bank. Call module is great.
It works. The different features are vast and come together well. If you are in the association management business you already know software is essential. I have worked in the below systems and CINC is hands down much better functionality and has more bells and whistles. Stay away from TOPS...seriously DO NOT USE TOPS. Yardi, Appfolio, & Frontsteps are okay but CINC brings all of their features together.
The cost was affordable compared to others, but it is not the cheapest. If you are in the association management business you already know software is the backbone of what we do. Do not go cheap, you will regret it. TOPS One was cheap and talked a good game but after 3 months of use we could not reconcile three months and had a massive data loss causing us to lose multiple communities. I have worked for years with TOPS, Yardi, Appfolio, Frontsteps.....CINC is much better than any of these other packages by far. We are working with the CINC team on the form letters it is really the only thing I think needs improvement but what is there does work.
Paul H.
Real Estate, 51-200 employees
Used daily for 2+ years
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If your primary concern is banking relationships for ease of accounting, then this is the product for you. But if you need helpful reporting on the status of regular and preventative maintenance; that easily references material specs, standards, and warranties; you will be much better served looking elsewhere.
24/7 access to all owner account matters and various community data/reports
1) Getting the run-around. For example, being told "out of town for a week" without assigning an important issue to someone else. Meanwhile, making you think that progress was being made, only to discover that nothing was being done for 1 month. 2) Terrible maintenance reports- particularly, if you need a brief summary of work that was recently completed, still in progress and on-hold. For this will takes many pages as it fills the page with info that you don't need and must merge 3 separate report queries; 3) accounting glitches from 2 different management companies who use this program as being "Ghost" programming issues (from the words of tech support at Cinc) and thus never getting a real answer about the cause.
Thank you for this valuable feedback. We have searched our customer base and cannot locate a customer with the name of Paul H. It appears that Paul may be a board member of a homeowner¿s association. We do not sell directly to HOAs. It is important to note that since the time this review was written, we have made a number of improvements to address the specific concerns outlined in the review....
Michael K.
Real Estate, 11-50 employees
Used daily for 2+ years
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CS is very supportive via their Case submittals, training videos, webinars and annual conferences. CS listens to customers suggestions and implements the improvements for all customers to enjoy.
The ability to use this software so quickly from anywhere and any device is awesome. We are able to answer our customers requests quickly and completely from wherever we are is awesome.
It times out without warning and too quickly.
James A.
Management Consulting, 1-10 employees
Used daily for 2+ years
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We have come to our market with a superior well designed HOA management solutions with the software to give us a significant competitive advantage over our competition.
Ties everything together and allows the professional management of our HOA members associations.
Financials have been a little tricky but over time we've gotten that figured out.
CINC FAQs
CINC has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Q. Who are the typical users of CINC?
CINC has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does CINC support?
CINC supports the following languages:
English
Q. Does CINC support mobile devices?
CINC supports the following devices:
Android, iPad, iPhone
Q. Does CINC offer an API?
No, CINC does not have an API available.
Q. What level of support does CINC offer?
CINC offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum
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