FM:Interact Pricing, Features, Reviews & Comparison of Alternatives


Facility & real estate management suite

4.15/5 (59 reviews)

FM:Interact overview

FM:Interact is a facility management solution suite designed to help organizations manage spaces, leases, occupancy, maintenance, moves, and more across real estate and facilities portfolios of any size.

FM:Interact’s Space Management tools allow users to classify and manage spaces by type, allocation, use, and more, and generate reports on any tracked data including available space and occupancy. Bi-directional integrations also allow users to view and manage existing AutoCAD and Revit facility models and drawings. Assets can also be linked to AutoCAD and Revit blocks and families within floor plans to simplify asset location, and users can track details of ownership, warranties, depreciation values, and other data. Reports can be run to compile and analyze data across fixed and moveable facilities asset inventories.

The Move Management module of FM:Interact aims to minimize unnecessary moves, delays, and costs by providing move planning teams with the tools required for managing individual and project moves. The Project Management module provides project managers, internal customers and other team members with full visibility into facilities project statuses, budgets, and schedules across multiple locations. FM: Interact also offers modules for managing maintenance, strategic planning, sustainability, real estate, space reservations, and more.


Pricing options
Value for money
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Business size



United States

Supported languages

FM:Interact screenshot: FM:Interact allows users to manage moves, spaces, reservations, maintenance, assets, and moreIntroduction to FM:InteractFM:Interact screenshot: Spaces, availability, occupancy, and reservations can be managed across multiple devicesFM:Interact screenshot: Users can view floor plans to assist with space managementFM:Interact screenshot: FMx5 Markup & Measure is supported

FM:Interact reviews

Value for money
Ease of use
Customer support
Teresa Schmidt

Great solution for centralizing all facets of the Facilities world into a single, robust platform

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

As an IT Administrator of the tool, we are able to easily configure the application to support the different Facilities processes. The general model of the tool revolves around the few key concepts of Facilities Management and everything can be built out from there (space, maintenance, real estate, etc.) allowing for customized processes while still keeping the data centralized. This allows for reporting and analysis at a detailed level (perfect for engineers, space planners, property administrators, etc.) as well as at higher levels for Facilities Managers and Executives. FM Systems, as a company, provides various tools for IT admins to manage and create in the tool including an amazing customer portal with all documentation, blogs, forums, and webinars that allow for constant learning and communication with both the company and other FM Systems users. In addition, when customer support is needed, the team is knowledgeable, friendly, and easy to contact. I also like how the user experience can be tailored to accommodate different skill sets and job descriptions. There are many functional components that most software packages would require an IT skill set to be able to execute. With FM:Interact, things like customizing a view, writing/scheduling/running reports, etc. are easy enough that, with a little training, we are able to empower the business to make the solution their own. We are also able to "turn these things off" for users that don't need them.

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Ronald Karg

JLL Occupancy Planning

Used daily for 2+ years
Reviewed 2018-09-13
Review Source: Capterra

Better reporting and graphic views than ArchibusWeb based. Graphic views. Occupancy Zones. Scenario Planning.

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James Connolly

I have been a client for over 6 years we use it for space planning , asset management and facility

Used daily for 2+ years
Reviewed 2018-02-16
Review Source: Capterra

Because of the ease of use we were able to role this out to a larger user group , which help decentralize some of Facility Managements work load . Move Coordinators for each department can submit move requests that just need approval from Facilities the data is all input buy the user. Seating plans are easily viewed on line and employee directories all employees to find an employees location easily . Easy to use , can be configured to your business, ASP is reliable , you only buy the modules you need . FM Systems provides great customer support services I have had great experiences

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Katherine Bolivar

CAFM plus!

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

I worked with FM Systems 10 years ago as a co-op when it was just a software program. Fast forward to today I am working with the web enabled version where a lot of changes and enhancements have been added. There are a lot of good people who work for this company. The only CAFM program out there where your space reporting, facilities maintenance and move management are tied to your floor plans -- and you can do live updates. Very configurable and customizable to your companies needs.

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Edwin Strickland

FM - a path forward

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

FM allowed us to move away from spread sheets and hardcopy building plans to provide tracking and reporting of building allocations and a method to track move projects and employees.I like the fact it's browser based and with a quick click have access to my all my facilities. It's easy to use and quickly provides information for and about employees and buildings.

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FM:Interact pricing

Pricing options
View Pricing Plans

Contact FM:Systems for full pricing information.

FM:Interact features

Activity Dashboard
Maintenance Scheduling

Accounting Management (30 other apps)
Activity Tracking (29 other apps)
Automatic Notifications (36 other apps)
Automatic Reminders (24 other apps)
Client Portal (30 other apps)
Contact Database (28 other apps)
Customizable Reporting (23 other apps)
Document Storage (33 other apps)
Electronic Payments (29 other apps)
Email Notifications (26 other apps)
Expense Tracking (26 other apps)
Reporting & Statistics (39 other apps)
Search Functionality (30 other apps)
Self Service Portal (29 other apps)
Task Management (23 other apps)
Template Management (26 other apps)
Third Party Integration (25 other apps)
Work Order Management (23 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Additional information for FM:Interact

Key features of FM:Interact

  • Room scheduling
  • Equipment management
  • Occupancy management
  • Floor plans & maps
  • Space reservation
  • Maintenance tracking
  • Preventive maintenance
  • Move management
  • Real estate management
  • Space management
  • FMx5 Markup & Measure
  • 3D stereoscopic people sensing
  • Data auditing
  • Data change requests
  • Real-time space utilization analysis
  • Scenario planning
  • Strategic planning
  • Dashboards
  • Environmental certification standards
  • Space tagging
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Space management tools allow users to classify and manage spaces by type, allocation, use, and other criteria, generate reports on occupancy and available space, and control physical space inventory including chargebacks, allocations, and occupancy.

Asset inventories can be managed, with users able to record and track asset locations, ownership, assignments, warranties, maintenance histories, and more.

Room moves can be displayed, tracked, and managed through reports, tables, or live floor plans, and users can generate reports to compile and analyze data about individual or project moves with details of costs, departments, employees, and more.

Space reservations can be managed both for hotel rooms and meeting spaces, with reservation tracking, request notifications, approval workflows, and the bookME solution gives employees the ability to check availability and book meeting rooms through interactive digital signage.

Strategic planning allows users to forecast future space requirements for months or years in advance, with interactive stacking plans to visualize utilization, cost forecasting, and the ability to create multiple ‘what if’ scenarios.