Pros
I like how easy it is to add all the information I need, easy to set up and easy to use! Data is easy to retrieve and the accounting features allow me to track all payments coming in. The ability to track sales is essential and leaves me able to keep an eye on my kit expenses!
Cons
There are a few niggly bits that do not seem to affect the use, just make it a little time consuming! Such as when you need to update inventory sales, the process of having to update each line individually even on the same customer is a little frustrating, but not a high priority given I do not have to use it daily. It is because of this reason I tend to put off updating sales history as long as possible!
Hello! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
Rating breakdown
Pros
I like some of the reports and, such as students lists and promotion lists. I also like the option to printout sign in sheets.
Cons
I dislike that the sign-in sheets do not keep accurate counts of attendance, nor that you don't have the option of what personal information can be left off of reports. Financial reports are also limited.
Hello Dennis! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
Rating breakdown
A better sense of how to approach client records and data entry to maximize my awareness of what's going on with my organization's membership
Pros
The company's use of month-to-month / no-long-term-contract billing is refreshingly up-front and transparent. The software is basic without glitz, meeting your needs without overpaying. The staff were fantastic with outreach, informing of database development plans/trajectory, and also were willing to incorporate suggestions into their planning.
Cons
The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance). However, this is admittedly outside the framework of a CRM focused database. All in all, I still recommend this product for any dojo/martial arts group looking for a basic database to manage attendance and customer relationships!
Hello Mr. Noll! Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
Rating breakdown
Likelihood to recommend: 8/10
Great company to work with, good system and very good custome service.
Pros
Easy to use and had good instructions. The manager is great.
Cons
I just had difficulty with the new sytem implemented but once I understood how to use it, it became a very good experience.
Rating breakdown
Likelihood to recommend: 10/10
Less time tracking membership and processing billing
Pros
The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive
Cons
Inability to remove a student who would never return without removing the family and losing all its history .
Hello Mr Frank Thank you for leaving your awesome review. At BlackBeltCRM, we understand that your success is our success, and that business owners like yourself need your management software to work perfectly for and with your business, no matter where you are in the world. That is why we have put so much energy into creating the right solution with the right features for you, and making sure that everything always works exactly how you need to grow your business in the direction you want. Thanks again for your review and we look forward to helping you streamline your business even more in the coming months!
Rating breakdown
Likelihood to recommend: 10/10
$19.95/month for 1-49 Members
$29.95/month for 50-99 Members
$39.95/month for 100-149 Members
$59.95/month for unlimited Members
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