Paysafe Pricing, Features, Reviews & Comparison of Alternatives

Paysafe

Web and mobile based payment solution

2.5/5 (12 reviews)

Paysafe overview

What is Paysafe?

Paysafe is a web and mobile-based payment solution for merchants and is used by over 500,000 sales outlets in 41 countries. The software provides merchants a platform for accepting and processing payments globally and is PCI DDS compliant. Paysafe allows merchants to accept sales orders via phone or by mail and to route the payments through the website or mobile apps.

Paysafe is capable of processing credit/debit cards, online direct debit, ACH and other alternative and local payment types. The software also generates automated reports on payments received in multiple currencies, currency conversion rates, products dispatched and cash flow statements. The solution helps in deciding currency options and payment modes depending upon the client’s region. Paysafe is capable of supporting multiple pricing options and payment schedules as well as sending customized emails to the clients.

The software has a customizable risk rules engine, CVV matching, tokenization and BIN number validation features to ensure secure payment environments. Paysafe risk solutions help merchants with chargebacks and automates the chargeback dispute process. Paysafe also offers card solutions that enable businesses to set up prepaid card programmes. The vendor is authorized by FCA to issue e-money and is used by consumers and businesses in over 200 countries to manage billions of dollars every year.

Paysafe lists Reebok, IOU Financial, Caesars Entertainment, Frank+ Oak and Nerium among its key customers.
www.paysafe.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 3 other markets, Germany, Brazil, Mexico

Supported languages

English
Paysafe screenshot: Creating an account in a digital walletPowering payments in a digital world: 2015 versionPaysafe screenshot: Credit card paymentsPaysafe screenshot: Payments made through a digital walletPaysafe screenshot: Prepaid mastercard for users to make paymentsPaysafe screenshot: Software payment gateway for customersPaysafe screenshot: Users can process orders through the software

Paysafe user reviews

Value for money
Features
Ease of use
Customer support
  1.4
  2.5
  2.0
  1.6
Alexandra Ch

Great payment processor

Used daily for 2+ years
Reviewed 2018-03-21
Review Source: Capterra

Pros
Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc. Tickets submission is easy and customer service responds to tickets promptly.

Cons
No cons. So far this software did not give us any troubles, which is exactly what we were looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Martin Baldwin

Used for Yeat

Used daily for 2+ years
Reviewed 2020-04-02
Review Source: Capterra

Pros
Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

Cons
We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Tailone Taylor Chiyangwa

Paysafe review

Used monthly for 2+ years
Reviewed 2019-01-15
Review Source: Capterra

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

Pros
Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Cons
Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Andy Kissi

PaySafe Skrill Wallet

Used occasionally for 1-2 years
Reviewed 2020-02-14
Review Source: Capterra

Pros
Paysafe Skrill wallet is easy to signup and zero fee when transferring money to bank account abroad. It's easy for me to withdraw funds from my Paysafe Skrill wallet to my MTN mobile money wallet.

Cons
Online support is not impressive but there's room for improvement !

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Reuven Duer

Don't get even close to these guys!

Used daily for 1-2 years
Reviewed 2020-01-11
Review Source: Capterra

I signed up with PaySafe for processing our credit card sales back in March 2019. By end of May 2019 I decided to move to a different card processing provider mainly due to the high cost (processing rate + multiple flat monthly fees). I signed a termination form they sent me and asked to discontinue all services. Nevertheless, to this date (7 months later) I keep getting statements from them with the monthly fees ($77.89 per month). I called customer service ~10 times asking them to remove us from all services but it still didn't happen. I had to ask my bank to reject all payments from them which they did, but after a while they came back using a different name. Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys!!!

Pros
I could not find anything worth recommending

Cons
Expensive, poor user interface, does not provide the required functionality

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Paysafe pricing

Pricing options
Subscription
View Pricing Plans

Contact Paysafe for pricing information.

Paysafe features

API
Electronic Payments

Activity Dashboard (186 other apps)
Automatic Notifications (118 other apps)
Content Management (160 other apps)
Customizable Branding (182 other apps)
Customizable Templates (192 other apps)
Data Import/Export (165 other apps)
Drag & Drop Interface (147 other apps)
Inventory Management (102 other apps)
Order Management (118 other apps)
Product Catalog (117 other apps)
Reporting & Statistics (157 other apps)
SEO Management (125 other apps)
Search Functionality (143 other apps)
Social Media Integration (106 other apps)
Template Management (111 other apps)
Third Party Integration (237 other apps)
Website Management (112 other apps)
eCommerce Management (120 other apps)

Videos and tutorials

Additional information for Paysafe

Key features of Paysafe

  • Credit card processing
  • Payment processor
  • Mobile Integration
  • Multiple currencies
  • Risk management
  • Process orders
  • Transaction monitoring
  • Website integration
  • Receipt management
  • Fraud detection
  • PCI DSS compliant
  • Reports scheduled
  • API
  • Automated billing
  • Revenue management
  • Sales orders
  • Gift card system
View All Features

Benefits

• Paysafe processes payments in multiple currencies through a single platform, thus enabling merchants to offer a variety of payment options to their customers.
• The software provides a web-based virtual terminal for monitoring all transactions in real time and helps to manage risk and prevent fraud.
• The application provides users an option of recurring billing, client profile management and micro payments to improve customer experience on the platform.
• Paysafe payment solutions replace credit card numbers with tokens to reduce the risk of card data breach in transactions involving PAN.
• Paysafe provides merchant organizations with regular reports, insights and success stories to keep them updated about the latest things in payment business technology.