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Paysafe Pricing, Features, Reviews and Alternatives

Paysafe product overview

What is Paysafe?

Paysafe is a web and mobile-based payment solution for merchants and is used by over 500,000 sales outlets in 41 countries. The software provides merchants a platform for accepting and processing payments globally and is PCI DDS compliant. Paysafe allows merchants to accept sales orders via phone or by mail and to route the payments through the website or mobile apps.

Key benefits of using Paysafe

• Paysafe processes payments in multiple currencies through a single platform, thus enabling merchants to offer a variety of payment options to their customers.
• The software provides a web-based virtual terminal for monitoring all transactions in real time and helps to manage risk and prevent fraud.
• The application provides users an option of recurring billing, client profile management and micro payments to improve customer experience on the platform.
• Paysafe payment solutions replace credit card numbers with tokens to reduce the risk of card data breach in transactions involving PAN.
• Paysafe provides merchant organizations with regular reports, insights and success stories to keep them updated about the latest things in payment business technology.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Webinars
Live Online
Documentation
In Person

Paysafe features

Functionality

2.3

/5

20

Total features

22

2 categories

Most valued features by users

API
Reporting/Analytics
Multi-Currency
Electronic Signature
Debit/Credit Card Processing
Mobile Access
Electronic Payments
Recurring/Subscription Billing

Functionality contenders

Paysafe users reviews

Overall Rating

2.4

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.33/10
Rating distribution

5

4

3

2

1

4

4

0

0

12

Pros
Very good user interface that allows to get any data you may potentially need, includes reports, great chargebacks management feature, etc.
Helped our business with taking more secured payments.
Tickets submission is easy and customer service responds to tickets promptly.
Cons
The begging and setting up my account was stressful and confusing. Communication was horrible and it delayed a project.
The hidden fees and increasing fees were a major problem. It seemed both deceptive and dishonest.
Apart from being annoying and time consuming, these unpaid false statements can damage your credit score. Do everything you can to avoid these guys.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Paysafe, competitive rates, poor integration

Reviewed 3 months ago

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. However, integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Pros

As the only payment merchant option with the studio management software (Jack Rabbit), we thought the rate negotiation would be nonexistent, but they were competitive with their rates to justify the system switch. Backend office is fairly easy to navigate.

Cons

Integration with another application (Jotform) was horrible. Lots of missing data about payments in Jotform reporting and requiring a reconciliation detective to complete everyday accounting between the application and payment merchant. Neither side would assist with the technical issues and just placed blame on the other.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Totally scammm!

Reviewed a month ago

Nothing its USELESS , SCAM, THEFT And the CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY! ITS NOT WORTH PROMOTING ITS VERY MUCH EXPENSIVE!

Pros

Nothing ITS USELESS , SCAM, THEFT AND THE CUSTOMER SERVICE ARE VERY LOUSY IN RESPONDING THEY R NOT HELPFUL TOTALLY USELESS AND THEY TAKE UR MONEY!

Cons

Nothing.....iTS A SCAM NOT WORTH PROMOTING its VERY MUCH EXPENSIVE!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Paysafe review

Reviewed 4 years ago

I use Paysafe wallets to access funds from my forex trading brokers. I also use it to accept payment from some international clients.

Pros

Account opening is easy and its easy to make payments online. Funds are transfered instantly. The phone apps also makes it convinient to use Paysafe wallets.

Cons

Paysafe wallets (Netteler and Skrill) are not accepted by big retailers like Amazon and Ali Baba. Also, Skrill charges are too high. Verification of Skrill and Neteller can also be a challenge and the accounts can be disabled any time. The Skrill and Neteller MasterCards are not available to account holders in other countries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A reliable payment processor if you are okay with paying a premium

Reviewed a year ago
Pros

The platform is easy to use and you can link up your Paysafe accounts to other online wallets . It makes online ordering a lot safer and you always know that you either get the product you want or your money back.

Cons

The fees can be borderline predatory and it's not uncommon for the transfer time to be longer than regular bank transfer .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Used for Yeat

Reviewed 2 years ago
Pros

Its tough to say Pros, however we used them for years because we didnt want to take the time to switch to a company that cared

Cons

We used Paysafe for years. As you have read, they have the WORST customer service. No one ever answers the phone and are only available by email, not answering for days. At one point they stopped depositing ACH for 3 months with NO NOTICE just because the depositing account had not been changed or updated in so long. Why would it change? Its amazing when you really dig into your bill how they deceive you vs what they say they charge and what you pay when you add all 30 plus fees.

Paysafe FAQs and common questions

Q. Who are the typical users of Paysafe?

Paysafe has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Paysafe support?

Paysafe supports the following languages:
English


Q. Does Paysafe support mobile devices?

Paysafe supports the following devices:
Android, iPad, iPhone


Q. Does Paysafe offer an API?

Yes, Paysafe has an API available for use.


Q. What other apps does Paysafe integrate with?

Paysafe integrates with the following applications:
Adobe Commerce


Q. What level of support does Paysafe offer?

Paysafe offers the following support options:
Email/Help Desk, Phone Support

Common Paysafe comparisons

Paysafe logo
PayPal logo
PaysafevsPayPal
Paysafe logo
Square Payments logo
PaysafevsSquare Payments
Paysafe logo
Braintree logo
PaysafevsBraintree
Paysafe logo
Payoneer logo
PaysafevsPayoneer
Paysafe logo
Stripe logo
PaysafevsStripe
Paysafe logo
Worldpay logo
PaysafevsWorldpay

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