ClassJuggler Reviews - Pros & Cons, Ratings & more

WellnessLiving

Jackrabbit Dance

Udio

Studio Pro

EZFacility

Akada

ClassJuggler is a web-based business management tool for dance schools, gymnastics studios, swim schools, tennis camps, cheer camps, dojos, and more

ClassJuggler

Android

Web-based

Windows

iPad

iPhone

Teacher/Franchisee

Admin side is great, parent side can be improved. The button for automatic payments is phrased kid of funny.

Executive Assistant

I like the customer portal access and the ability to help reset the password for those who forget. I like how easy it is to quickly print the attendance sheet for instructors.

Owner

I did like that it was easy to set up classes and get things organized for my class sessions. But after that I was super impressed.

Enrichment Liason

Having customers in the cart check out that we can't check out (we have to contact each parent, terrible use of our time) is an inconvenience for our team.

instructor

It is a great tool that continues to impress us with the level of customer support and the ease of use. It has saved our company so much time since we began use.

Director

Also, the exceptional service and training provided is huge for me. I can't say enough great things about this wonderful company.

Executive Director

They have excellent and prompt customer service, which was a huge draw for me as I like to get answers when I want them, not wait on hold or be asked to watch a lengthy tutorial.

Manager

We have loved using Class Juggler for our gymnastics program. They are always available to help if we need help.

Regularly hear from parents that the system is very difficult. Regularly discover that parents have registered, but not enrolled, which leads to frustration.

Dance Instructor 

I love the search bar to quickly find students or parents. I utilize the roll sheets the most out of all of it and they are a lot better than the ones we've had in the past.

Sales Development

My family owns a dance studio and they love the ease of use on the customer side. Easy online transactions navigation, and bookings.

These guys have great customer service and using ClassJuggler has saved us a lot of money. I am able to easily collect customer payments and send out statements of what they owe with just one click.

Anne Arundel County MD owner

However I believe there are always going to be people that have trouble with any system.

They are constantly making improvements which serves to further cut down my time with invoicing and customer management. Their monthly price is very competitive and is worth every penny.

The time table for lack of use before it kicks you out is very short.

Teacher 

Very user friendly not difficult at all even for the not so tech savvy person. We use this for our dance studio classes.

Heartland Payments+

Mindbody

Microsoft Excel

ClassJuggler has helped our acting academy with streamlining bookkeeping, giving customers current account information and so much more!

ClassJuggler has helped our school run more smoothly!

Thanks for your kudos, Katie! It means the world to us that ClassJuggler helps you to work with your customers and streamline your bookkeeping. Thanks for your specific feedback on certain features that have proved valuable to you

Great!  I love the customer service and how they take and implement suggestions.   This product is always improving and the customer service remains excellent!




Best Customer Service

Thanks much for your effusive praise and details about what you appreciate! Also, thanks for your product functional suggestion. Regarding that: Currently, we allow customers to manage their own payment information in order to keep information up-to-date and valid for when you do your periodic payment collections.  We may consider in the future removing the "delete" option in lieu of an option that sends a request to remove their payment information to an administrator.  There are situations where we indeed want a customers to remove their payment information so making it an all-or-nothing setting might adversely affect some of our clients and their specific needs.  We will continue to explore how to make this ability work for all of our clients.  Thanks again! 

Overall good.  There are some things that I would like looked at for efficiency in our application.

Cheryl, the ability to see more attendance was a feature enhancement requested by many of our clients.  Not all updates are met with enthusiasm, we realize.  I think that adding a range dropdown to the screen, letting you choose how much information you would like to see, would be a great compromise and would satisfy your desires.

As to your second request on the use of the reference date: It is the center point for viewing attendance entries, and we've got you covered; To view attendance from, say, Jan 2021, just choose January 2021 as your reference point. ClassJuggler will then show attendance from one year earlier up through one year later than your reference date.  I hope this helps.

Fast work saves time and money and my school looks organized.

Why I use Classjuggler

We greatly appreciate your praise and loyalty, Dione, and look forward to serving you in the coming years! Thanks also for your customer service kudos, and especially for your suggestion on adding a space for students photos and other suggestions. As always, we use customer feedback to help us plan future upgrades. 

There are a lot of great features that we are still beginning to tap into.  Enrolling students into events as if it was a class, limits the paperwork that needs to be done for the many different events that we hold on a monthly basis.  One difficulty is that we have several different staff members sharing our computers at once and it is a bit time consuming to log in and out often when sharing with another staff member.  It is good, however that when staff make changes into the system it does keep track of who made the changes.  That has been helpful in the training process as we then can identify which staff member is making mistakes and needs more training.

From the onset the Class Juggler screen looks complex as there is a lot to look at all at once.  

Thanks for your review, Shannon. Glad to hear that ClassJuggler helps you keep track of student makeups and to facilitate your staff reward system!  We also appreciate your comments regarding account payments. We take such suggestions into consideration when planning upcoming product upgrades.  

I would recommend this for anyone who needs a registration system for their recreation programs, dance studios, sports classes and the like. They take the time to understand your business, and they constantly are updating the system based on the feedback from the users.

Automation of payments is best feature

Thanks for the very strong star rating, Jilaine.  Honestly, the hardest thing for most small businesses is exactly what you went through -- divorcing the manual means of running things (Quickbooks, Excel files, Google wallet etc.) in order to experience the time- and energy-saving benefits of a full-featured, fully integrated business management system designed for class-based businesses -- like ClassJuggler. Any time you want to expand your use of ClassJuggler, don't hesitate to call and we can walk you through it.  

Class management made easy

Thanks, Jared! We appreciate your positive feedback! 

A great way to manage classes and students

Katelyn, thanks for your kudos! Glad to hear that the  ClassJuggler is helping you manage classes/students and class schedule displays. :) 

Great!

I mainly use it to take attendance, and it works good except it it tedious to get to there. 

This is our 2nd year using the software for our dance studio. Last year we used it to for our student enrollment, class scheduling and reporting. This year we started using it to bill our customers and track tuition and payments.  I relied on customer service quite a bit while I was setting up the financial side of things, and they were extremely patient and helpful. We still only accept cash or check but are looking at adding a credit card option for next year. We also don't use the customer portal option currently. Class Juggler has helped us keep our heads as we grow.

The only thing I would like to see is an option to help us create recital orders. The interface isn't very pretty or intuitive, but it does function well and it doesn't take much time to figure things out. I would rather have a hard working reliable software than an unreliable one that looks pretty. 

Good Software for the money and great customer service

So glad to hear that ClassJuggler has helped you "keep our heads as we grow," Suzanne. :-) And we hope to continue growing with you, which we will continue to do by listening to your suggestions and allowing them to influence our ongoing product development, so thanks!

Our organization has been using ClassJuggler for over 10 years, and we love it. We are not actually a dance school. We are a homeschool cooperative, but it works great for our situation. We have looked at tons of other class management services over the past 10 years, but we have never found one with as many features at such an affordable price. Since we offer a la carte classes in all kinds of subjects on a varying schedule with varying costs associated with each class, our program does not fit into most "school" software programs. The ones that might work are extremely expensive and not as flexible. ClassJuggler has always been able to handle all of our complicated needs.

Most flexible class management software

Thanks for your 5-star rating, Elise. Glad to hear that ClassJuggler is working well for your homeschool coop. You'll be happy to know that we're upgrading the customer login in 2017.  :) 

Classjuggler makes keeping track of students SIMPLE and predictable!

We so glad you find the tracking of students simple and predictable, Emily, as well as the ease of performing transactuons. We appreciate both the kudos and the constructive advice. We are always looking for ways to make the ClassJuggler more user-friendly and will take your input to heart as we make further updates

For the most part easy customer entry and enrollment features.

Ann,

Some of your suggestions are really great.  I'll get them added to our suggestions database for possible inclusion in a future release.

You can also make suggestions directly to us on any screen in ClassJuggler by clicking on the "Suggest a Feature" button.  Give it a try any time you have an idea.

ClassJuggler is a way to organize info on classes, students, customers, and billing. Unfortunately, it isn't as user-friendly or powerful as other software like MindBody.

Cumbersome. 

Thanks for your review, Erica. You'll be happy to know that your concerns from this 2018 review have been addressed in our frequent product updates over the years since you wrote this. Feel free to reach out to our customer support team for more info on that. 

MY EXPERIENCE IS VERY GOOD, GIVE ME ORGANIZATION AND LET ME MAKE A LOT OF THINGS ON LESS TIME.  I WANT THAT THEY INTEGRATE SOME OTHER FEATURES, LIKE A TIMECLOCK FOR THE INSTRUCTORS, AUTOMATATION FOR THE MAKEUP AND TRY OUT CLASSES FOR GIVE THE REMINDER TO THE CLIENT, A SEARCH TO THE EMAIL TEMPLATES.  BUT OVER ALL WAS A VERY GOOD SOFTWARE, THE CUSTOMER SUPPORT WAS FAST AND TAKE ACTION VERY FAST TO THE NEEDS OF THE CLIENTS.  I WAS SATISFIED.

GOOD EXPERIENCE 

Thanks so much for your words of encouragement, Alicia, and also for your product improvement suggestions! We will keep these in mind as we make upgrades to the product.

Easy to use and great product

Thank you for your review, Jerri, and your high rating! :)   You can of course use more images in the emails you create for your customers, but we understand your request ¿ that you would like the convenience of being able to upload images into ClassJuggler rather than pulling them from an Internet web address. We will take this suggestion into consideration when looking at future product enhancements. To your point, we make them often. :-)

We have loved using Class Juggler for our gymnastics program.  They are always available to help if we need help!  The program is very easy to learn and is easily manageable!

Great program for our gymnastics program

Thanks for your VERY strong five-star scoring, and sorry about the volume of information/features, Shembra -- somewhat unavoidable given the depth and breadth of the program and its capabilities. This is why we encourage new customers to take advantage of our one-on-one free introductory online/phone call sessions. This way, we can help you target the specific features you need and get up to speed quickly on them.  Anytime you are about to broaden your ClassJuggler experience into a new feature, please don't hesitate to contact us! :-)

classjuggler is easy to use! It's extremely helpful to keep attendance up to date, and see enrollments almost instantly. I really wish an app was available because that would make it  perfect. 

Easy to use

This is great praise, Jamie, thanks. Good news is that your one concern, the lack of an app, is no longer true; ClassJuggler now has a Staff Portal App, added in 2019, and it is 100% mobile friendly, making it easy for instructors to use right there in class to take attendance etc. :-)

I would recommend to anyone. The customer service is top notch - they really care about small businesses and are able to help step by step anytime I have a question.

ClassJuggler Review

Grateful for your kind words about ClassJuggler, Divina, and appreciate in particular your feedback about our customer service, which we plan to keep tiptop. Please do let us know about any of those features that you would like added. At the top of every page inside the product, you'll see a feedback button precisely for this purpose. Thanks! 

Amazing customer support, constantly surprised by the adjustments.

Becca, thanks much for your review. Glad to hear that the  customer portal is proving to be a valuable feature for you! We also appreciate your suggestions and will investigate options.  Most of our product improvements are a response to customer input just like yours. :) 

I am able to benefit from the simplicity of the software, the design helps me navigate in a small amount of time, therefore, I am able to accomplish more within a smaller window of time. 

This software is easy to understand and quick to maneuver around.

Thank you, Tara, for sharing your review and for your high rating of ClassJuggler. We greatly appreciate it, and especially appreciate hearing that you find the software easy to navigate and understand. Thanks for the customer service kudos as well. :-)

Having class juggler has changed the way I do business. Client registration is easier , billing is a cinch, and I no longer have to make the dreaded calls to collect my fees! I'm so glad that I chose this program to help me run my business.

Lightening the Load!

It means much to us to hear that ClassJuggler has positively changed the way you do business, Tracey, and thank you for sharing this publicly. We appreciate it and the high scores!

We have used Class Juggler for  5 years and are very happy with the convenience it offers

It's been a pleasure serving you for these past five years, Kathryn! Glad to hear it's helped you organize families/students and keep up communications with them. With each upcoming release, we hope to add flexibility to ClassJuggler's functionality, per your hopes.

I manage accounts and send emails out daily.  Accessing them is easy.  Weekly,  I fill out a report of how my week went. To me, it's quick and easy!

Quick as a wink!

Thanks for your positive review, Paula. Glad to hear that ClassJuggler is creating efficiencies for you. We'll add your constructive input to our product improvement notes. 

ClassJuggler Reviews (2025)

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