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ABC Glofox vs Virtuagym Comparison

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Overview

Category Leaders

A powerful cloud based platform that provides your studio with innovative gym management software.

Category Leaders

Suited for Gyms, Personal Trainers and Health Clubs, Virtuagym is an all-in-one Fitness software that provides the infrastructure...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

319

5

4

3

2

1

226

48

12

9

24

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

3.9

258

5

4

3

2

1

115

69

24

21

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app.
Your customer care has improved significantly. It's made a marked difference to my experience with glofox and my ability.
Was easy to setup, and is easy for our members to use. I like that memberships can be adjusted and like the reporting feature.

Pros

The entire process from onboarding to execution of the branded app has been remarkable. The team I had helping me are the absolute best.
The onboarding team were awesome and really helped me complete all the things I wanted to offer through my training. The Coaching design of the software is great.
Virtuagym is great to work with and address our needs quickly. They also help us come up with solutions that help us get the most out of the features.

Cons

I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse.
Explaining how it works to members is very confusing. This feature has only come into being in our studio.
Customer Support is either terribly slow or sometimes non-existent.

Cons

Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.
There is no where where I have consented to them renewing my contract at all. This is a complete scam and DO NOT use this this service at all.
I was also given little to no guidance when I was having an issue with payments, not processing. Basically, everyone has to be manually charged if you have a service fee in place.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features108
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Forecasting
  • Gamification
  • Goal Setting/Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Leave Tracking
  • Life Coaching
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Push Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Workflow Management
  • eCommerce Management
  • Total features123
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Contingency Billing
  • Contract/License Management
  • Costume Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Document Storage
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • Financial Management
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Forecasting
  • Gamification
  • Goal Setting/Tracking
  • Group Scheduling
  • Health Coaching
  • Health Monitoring
  • Hybrid Trainer
  • Instructor Management
  • Interaction Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Leave Tracking
  • Life Coaching
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Nutrition Program
  • Online Booking
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Order Management
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Project Management
  • Push Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Check-In/Check-Out
  • Self Service Portal
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Task Management
  • Task Scheduling
  • Team Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Vendor Management
  • Visitor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations8
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace
  • Total integrations12
  • ActiveCampaign
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • Perkville
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Stripe Billing
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom Workplace

User reviews that mention these apps

GM
AvatarImg

Greg M.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Virtuagym logo

Virtuagym

Review of Virtuagym App Platform

Reviewed 5 years ago

Good, better, best - from due diligence through launch and ongoing support we could not have asked for a better rollout process and support. Their platform is intuitive and easy to set-up and they have worked to customize a detailed integration with our Club Management Software ABC Financial. Been impressed at every turn - cannot recommend them enough!

Pros

Robust platform with comprehensive feature set and support and implementation team that consistently goes out of their way to provide education and guidance every step of the way.

Cons

Really like the entire package - looked at every options out there in detail and Virtuagym checked all the boxes. Their ongoing support has made it an absolute pleasure to work with everyone on their team!

Vendor response

Dear, Greg! Thank you for taking the time to share your experience with Virtuagym. We are happy to hear that your onboarding and launch processes turned out great! And look forward to being part of your growth and success. With warm regards, Your Virtuagym Family