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My PT Hub vs FitSW Comparison

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Overview

Category Leaders

My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom training...

Category Leaders

FitSW personal training software helps trainers to build workouts, plan diets, track client progress, manage schedules, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,792

708

91

7

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

105

69

17

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

I love how easy it was to enter clients, how easy it was to keep track of them and how easy it was to enter their programs and even making a program that more then one person can join.
The customisability to branding is fantastic and the way you can edit and add your own instructional videos works great.
I love the ability to have a database of clients with customer notes. I love the ability to set macro targets for customers either by the gram or the percentage.

Pros

Overall, I have been very pleased. My clients love it and have commented it is easy to use and works great for them.
The tracking feature is great, I love being able to easily show my clients their progress.
FitSW as been very attentive to my request for help as well as always wanting and using my input. They have also been great in showing me ways to use the software more effectively.

Cons

The only problem is that the software is flawed & won't populate programs into existing groups. After discovering this problem, I asked the company to refund my money & they refused.
Some features are a little confusing for clients. Inputting nutrition seems to confuse many as they don’t end up saving their inputs.
I wrote customer service two times to cancel in two months. Ultimately they refused to refund, saying I couldn't cancel in writing, but somehow canceled my membership when I escalated my emails.

Cons

Only happens sometimes with some exercises. But it is annoying to have to go back and find a video and relink it.
Also sometimes when removing a superset it will keep one of the exercises existed as a superset which is then stuck there and cannot been removed causing me too having too make a whole new programme.
We really need to insert client videos of our own to the library. And the names of the workouts are very hard to find/navigate.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features108
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Content Library
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Trainer
  • Patient Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Recurring Tasks
  • Reminders
  • Sales Automation
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • User Management
  • User Profiles
  • Video Management
  • Wait List Management
  • Website Integration
  • eCommerce Management
  • Total features44
  • API
  • Accounting
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Certification Tracking
  • Charting
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Content Library
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dietary Analysis
  • Digital Signature
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Feedback Management
  • Fitness Assessments
  • Fitness Plan
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Life Coaching
  • Marketing Automation
  • Meal Planning
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Nutrient Database
  • Nutrition & Ingredient Labels
  • Nutrition Program
  • Offline Access
  • Online Booking
  • Online Payments
  • Online Trainer
  • Patient Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Planning Tools
  • Point of Sale (POS)
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Recipe Management
  • Recurring Tasks
  • Reminders
  • Sales Automation
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Self Check-in/Check-out
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Summary Reports
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Training Management
  • Training Record Management
  • User Management
  • User Profiles
  • Video Management
  • Wait List Management
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations5
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • GoCardless
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Instagram
  • Mailchimp
  • PayPal
  • Perkville
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter
  • Wix
  • Wordpress
  • Xero
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

My PT Hub vs. FitSW

See how My PT Hub and FitSW stack up against each other by comparing features, pricing, ratings, integrations, security & more.