SpectrumNG Pricing, Features, Reviews & Comparison of Alternatives

SpectrumNG

Fully integrated membership management platform

3.15/5 (13 reviews)

SpectrumNG overview

Spectrum NG is a web-based membership management software that caters to the needs of campus recreation centers, wellness centers, hotels & fitness resorts and camp management among others. The product enables the management of critical business operations in these facilities.

The product offers features such as accounting that includes billing & accounts receivable, gift card management, inventory, and POS management. It also helps in facilities management which includes access control systems, camp management, contract management, CRM, locker management, and event management. Its online services help employees to check their appointments and schedules online through any mobile device.

Spectrum NG offers integration with MICROS that helps in managing member charges through gift coupons for food & beverages outlets. The key customers of the product include The Houstonian, University of Miami, Cleveland State University, YWCA, Chealsea Piers, Fitness Formula Clubs, Miramont Lifestyle Clubs, and Northwestern Lake Forest Hospital, among others. Spectrum NG partners with organizations including TechnoGym, Fidelio, Listen 360, FitRewards, Perkville, and Gantner.
www.daxko.com

Pricing

Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
SpectrumNG screenshot: CSI Software Customer Login PageHealth Club Management Software | East Bank ClubSpectrumNG screenshot: CSI Software Dashboard for analyzing and visualizing customer IntelligenceSpectrumNG screenshot: CSI Software Integration with Apple WatchSpectrumNG screenshot: CSI Software Mobile App to manage customer accounts, search and book classes, and schedule appointments

SpectrumNG reviews

Value for money
Features
Ease of use
Customer support
  1.6
  2.3
  2.9
  3.6
Anonymous

Daxko Spectrum User for 13 years

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Overall, we liked the software initially, but over time and as we grew and expanded as a company, it become more difficult to utilize the software as we needed. It required such a lengthy process to set up programs, events, scheduling, etc. that it truly was a waste of our time to even input these in Spectrum. Also, the front desk staff complained about the difficulty to use it on the front end in signing up members, etc. I liked the accounting side of the software as well as the reports that it offered. The accounting reports and overall reporting is great and provides a lot of detail for your company.

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Julie Smyth

CSI has some advantages

Used daily for 1-2 years
Reviewed 2019-02-11
Review Source: Capterra

CSI has pretty good functionality. It works well for most of our day to day tasks. I wish some aspects of it were more easily customizable and that client data was easier to track.CSI is great for managing schedules and has a good POS function.

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Pablo Perez

We switched to Daxko Spectrum on Dec 11 2017 and I'm sad to say, its been a huge dissappointment.

Used daily for less than 6 months
Reviewed 2018-03-16
Review Source: Capterra

None yet... but we hold out hope for something positive.The sales and customer service staff are excellent people.. and its the only reason why we are still hanging in there.

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Molly Gillogly

They are no longer supporting this product with updates

Used daily for 1-2 years
Reviewed 2018-08-09
Review Source: Capterra

See above. I like absolutely nothing about this product.

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Kim Gruber

We have been with CSI Software for over 23 years and are very pleased with the results

Reviewed 2016-03-28
Review Source: Capterra

We are looking forward to the change to Spectrum 6.0 Cloud hosting this week. Pros : Billling process along with the checks and balances makes the mistakes very limited. The A/R & the attendance program are very clear and understanding to both our employees and members. Credit card and eft automatic withdraws have been a major plus. Cons: Sometimes Query Reports are limited to what we can or need to do. Would like to see more online training so we better understand what is available for us to access. I am sure there additional shortcut in the system available that we are currently unaware. I do feel a lot more comfortable with the communications I been receiving from Dana Puckett since she has become Regional Account Manager of the East than I have had for many years. Hopefully after our migration to the cloud we can review the change as an upgrade to our current set up. Please feel free to contact me if you have any questions in regards to my evaluation.

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SpectrumNG pricing

Contact CSI Software for pricing information

SpectrumNG features

Automated Scheduling
Billing & Invoicing
Credit Card Processing
Customer Database
Event Scheduling
Time & Attendance Tracking

Activity Dashboard (38 other apps)
Attendance Management (42 other apps)
Automated Billing (27 other apps)
Automatic Notifications (38 other apps)
Automatic Reminders (35 other apps)
Calendar Management (41 other apps)
Class Scheduling (38 other apps)
Client Portal (30 other apps)
Electronic Payments (49 other apps)
POS (34 other apps)
Recurring Billing (30 other apps)
Registration Management (41 other apps)
Reporting & Statistics (36 other apps)
Website Integration (34 other apps)

Additional information for SpectrumNG

Key features of SpectrumNG

  • Accounting Management
  • Billing & Receivables
  • Control over inventory needs
  • POS
  • age diverse products and services
  • Reporting
  • Authoring, viewing and customizing reports
  • Integration with Micros, Perkville
  • Control member access
  • Connect to any web-enabled device
  • Access Control System
  • CRM Integration with Spectrum NG
  • Employee check-in / check-out
  • Events Management
  • Access customer data
  • Create Loyality
  • Get Customer Intelligence
  • Automate appointments and bookings
  • Leagues and tournaments scheduler
  • Schedule reports to be emailed
View All Features

Benefits

• SpectrumNG delivers a truly integrated, single-source platform for taking health and fitness facilities to new levels of performance and capability.
• Team with an industry-leading resource for advanced solutions and award winning support.
• Empower your members and staff with SpectrumNG mobile app integrations.
• Secure, efficient credit card processing with end-to-end transaction visibility and improved cash flow with Daxko Payment Services.
• Manage access points anytime, anywhere with Daxko Facility Access
• Automate your facility with proven features designed for your business.