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Jackrabbit Gymnastics
5
249
4
100
3
23
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online cheer gym management software
Table of Contents
Jackrabbit Gymnastics - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Jackrabbit Gymnastics overview
Based on 373 verified user reviews
What is Jackrabbit Gymnastics?
Jackrabbit Gymnastics is a gymnastics tool offering key features such as class scheduling, electronic payments, online registration, billing and invoicing, and membership management, among others.
Who uses Jackrabbit Gymnastics?
By industry, Jackrabbit Gymnastics reviewers are most commonly professionals in sports (53%). The most frequent use case cited by reviewers is gymnastics (83%).
Starting price
per month
Pros & Cons
Payment Processing
Reporting
Gymnastics Management
Pricing
Billing
Jackrabbit Gymnastics’s user interface
Jackrabbit Gymnastics review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.3
Customer support
4.7
Reviews sentiment
What do users say about Jackrabbit Gymnastics?
Users report that Jackrabbit Gymnastics streamlines class management, payment processing, and information tracking, making daily operations more efficient. They appreciate the robust customer support, frequent updates, and the ability to customize features to fit their business needs. Many find the parent portal and communication tools helpful for engaging families and simplifying account management.
Some say the user interface can be overwhelming at first, with a steep learning curve and navigation challenges. They note that certain features and customizations are slow to be implemented, and email or payment functions could be more intuitive. They feel ongoing improvements are needed.
Select to learn more
Who uses Jackrabbit Gymnastics?
Based on 373 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Jackrabbit Gymnastics's key features
GetApp's analysis of 72 verified user reviews collected between August 2021 and March 2024 identifies Jackrabbit Gymnastics' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Jackrabbit Gymnastics' online registration capabilities for their ease of use and time-saving benefits. They find it convenient for families to register directly from class listing tables on the website, reducing administrative workload. Users report that it streamlines the enrollment process and cuts down on paperwork. However, some mention that the forms can be too lengthy and confusing, especially for adults registering themselves. They also note occasional confusion regarding payment processing during registration. Of the 35 Jackrabbit Gymnastics users who gave detailed accounts of their use of Online Registration, 100% rated this feature as important or highly important.
Shannon H.
Owner
Ashley S.
Front Desk Manager
Jen A.
Recreational and Special Programs Director
Chaella S.
Power Tumbling Coach
Users report that Jackrabbit Gymnastics' electronic payments feature simplifies the payment process by allowing transactions to be completed online without needing a payment terminal. They appreciate the integration with registration, making billing and tracking easier. Reviewers indicate that it saves time and ensures efficient fee collection. However, some users wish for automated payment processing and quicker turnaround times for funding. They also mention occasional confusion with the client portal's fee display. Of the 29 Jackrabbit Gymnastics users who gave detailed accounts of their use of Electronic Payments, 100% rated this feature as important or highly important.
Reviewers find Jackrabbit Gymnastics' class scheduling capabilities helpful for managing multiple classes and viewing schedules in various formats. They appreciate the ability to copy and adjust classes easily, as well as the real-time availability status for clients. Users report that it integrates well with the employee portal and helps in organizing and managing makeup classes. However, they note that scheduling private lessons can be cumbersome and suggest improvements for event management and multi-day class scheduling. Of the 23 Jackrabbit Gymnastics users who gave detailed accounts of their use of Class Scheduling, 100% rated this feature as important or highly important.
See related user reviews
Amanda M.
Owner
Drew H.
VP of Administration
Alicia H.
Recreation Program Director
Amber H.
Program Leader
Users appreciate Jackrabbit Gymnastics' billing and invoicing capabilities for their ease of use and efficiency in managing tuition and fees. They find it helpful for batch posting charges and generating financial statements. Reviewers report that it simplifies the process of sending statements and collecting payments. However, some users mention that the format of invoices can be confusing for parents and suggest improvements for clarity. They also express a desire for more automated capabilities and better handling of multiple billing types. Of the 41 Jackrabbit Gymnastics users who gave detailed accounts of their use of Billing & Invoicing, 95% rated this feature as important or highly important.
Reviewers highlight Jackrabbit Gymnastics' membership management capabilities for keeping track of active and inactive members, archiving inactive families, and managing various programs. They appreciate the customizable criteria and dropdown lists for detailed record-keeping. Users report that it helps in efficiently managing enrollments, attendance, and communication with members. However, some find the archiving process tedious and suggest improvements for tracking membership fee schedules and automating annual fees. Of the 26 Jackrabbit Gymnastics users who gave detailed accounts of their use of Membership Management, 88% rated this feature as important or highly important.
Users find Jackrabbit Gymnastics' attendance management capabilities valuable for tracking student attendance and managing make-up classes. They appreciate the ability to mark attendance with various options and access the capability from multiple devices. Reviewers report that it helps in maintaining records of participation and involvement, and is easy for staff to use. However, some users mention difficulties in pulling up absent records and suggest improvements for better integration between the administrator and staff portals. Of the 27 Jackrabbit Gymnastics users who gave detailed accounts of their use of Attendance Management, 85% rated this feature as important or highly important.
All Jackrabbit Gymnastics features
Features rating:
Jackrabbit Gymnastics alternatives
Jackrabbit Gymnastics pricing
Pricing plans
Pricing details:
User opinions about Jackrabbit Gymnastics price and value
Value for money rating:
To see what individual users think of Jackrabbit Gymnastics's price and value, check out the review snippets below.
Rashad B.
Owner
Josh D.
Business Manager
Jackrabbit Gymnastics integrations (3)
Integrations rated by users
We looked at 373 user reviews to identify which products are mentioned as Jackrabbit Gymnastics integrations and how users feel about them.
Integration rating: 4.0 (11)
Integration rating: 3.3 (7)
“I use Zapier to connect Kiwiform with the other tools I use. Works well.”

Ishita J.
Visual Designer
Integration rating: 3.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“QuickBooks Desktop integration isn’t a priority because most financial work is handled in external accounting systems. DELMIAWorks focuses more on production and operations than on deep accounting features.”
“We use Quickbooks to keep track of our business expenses and syncing with our work orders keeps everything together and easy to find.”
Christopher F.
Brand Strategy Lead
Other top integrations
Jackrabbit Gymnastics customer support
What do users say about Jackrabbit Gymnastics customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Jackrabbit Gymnastics customer support.
Widely noted by reviewers, Jackrabbit Gymnastics offers fast, knowledgeable, and friendly customer support across multiple channels.
A significant portion of users appreciate the immediate response times and the willingness of support staff to resolve issues promptly.
Common user feedback highlights the helpfulness of live chat, phone, email, and extensive help resources like videos and articles.
Frequently reported by users, the support team is easy to reach, communicates clearly, and is proactive in addressing customer needs.
Support options
Training options
To see what individual users say about Jackrabbit Gymnastics's customer support, check out the review snippets below.
“Customer service is outstanding! If I can't find what I need through help I can submit a ticket and customer service responds promptly. ”
Naomi L.
Office Manager
“I find that the customer service is very responsive and helpful when we need something changed or fixed that isn't working properly.”
Nadia M.
Office Supervisor
“Customer service is not always the most helpful.”
Samm M.
Events Department leader
Jackrabbit Gymnastics FAQs
Q. What is Jackrabbit Gymnastics used for?
Jackrabbit Gymnastics is the leading gymnastics gym management software designed to help gymnastics clubs spend less time on administrative work and more time developing athletes. Our all-in-one platform simplifies online registration, class scheduling, tuition billing, attendance tracking, parent communication, reporting, and integrated payment processing. Built for recreational and competitive gymnastics programs, Jackrabbit helps streamline daily operations, automate routine tasks, and create a better experience for staff and families. Whether you manage one gym or multiple locations, Jackrabbit Gymnastics provides the flexibility, insights, and award-winning support you need to grow your business with confidence while focusing on what matters most—helping every gymnast reach their full potential.
Q. What level of support does Jackrabbit Gymnastics offer?
Jackrabbit Gymnastics offers the following support options:
Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base












