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Perkville Pricing, Features, Reviews and Alternatives

Perkville product overview

What is Perkville?

Perkville offers a way to create, manage and track customer loyalty programs, while also taking advantage of customer referrals through promotional rewards. The app lets you create customer reward programs based on a point system. You can specify how much points an individual action earns, such as 5 points for a Tweet, or 50 points for referring a friend. You can then specify what rewards customers receive when they reach a certain amount of points. For example, a 10% discount for 200 points.

Key benefits of using Perkville

  • Perkville integrates with your POS (point of sale) or scheduling system

  • List your store or business in Perkville's online "Places" directory

  • Customers can refer friends through email or social media and earn points

  • Customers can earn points by tweeting and posting on Facebook

  • Set up notifications to encourage customers to continue earning points

  • Customers can exchange points for "perks" (rewards) online

  • The friends that are referred by customers receive offers via email that they can claim at your business

  • Generate reports for a specific time frame to see names, emails, location of last transaction, POS location ID of last transaction, and points earned.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    Chat

    Perkville pricing information

    Value for money

    4.4

    /5

    20

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Perkville features

    Functionality

    4.4

    /5

    20
    Total Features7 4 categories

    Most valued features by users

    Campaign Management
    Point of Sale (POS)
    Loyalty Program
    Rewards Management
    Loyalty Cards
    Membership Management
    Referral Tracking

    Functionality contenders

    Perkville users reviews

    Overall rating

    4.6

    /5

    20

    Positive reviews

    90%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    3

    1

    1

    0

    Pros
    Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy.

    JR

    Josephine R.

    I like that is easy to use for our customers and for us as administrators. We're an independent pet store and it's great to have a loyalty program we can use for our customers.

    DK

    Dalila K.

    Very easy to launch, customer service is amazing, ability to change perks if very easy.

    DC

    Donyel C.

    Cons
    The CUSTOMER SERVICE WAS HORRIBLE. IF YOU HAVE A PROBLEM WELL it does not matter to perkville!!!!! We lost sales today because we could not get a response from customer service.

    SA

    Sylvia A.

    Makes it awkward to run referral programs when the messaging is geared for gym members only.

    MH

    Merideth H.

    Members have a hard time figuring out how to merge accounts. We have a hard time getting an admin off.

    EH

    Ellen H.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy Reward System

    Reviewed a year ago

    Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It also keeps our customers loyal by rewarding them for shopping with us.

    Pros

    The software is easy to use and explain to customers. Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy. We are able to simply help them register with their phones in-store or explain over the phone. Customer service is quick and helpful with any issues that may arise.

    Cons

    I have not come across any cons. Any time we have a technical issue it is quickly resolved by contacting customer service.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perkville For Gyms

    Reviewed 6 days ago

    The coolest part about Perkville is how it helps engage members with different activities at the gym. In a way it sort of gamifies their experience and adds a nice loyalty rewards to show that we as a gym want to give back for things they are doing such as sending referrals, etc.

    Pros

    Perkville is a great retention tool for our gym. We love that it incentives and rewards members for things they are already doing. I.E checking in, buying smoothies, referring friends, etc etc.

    Cons

    We have had issues with the API not syncing well at times and several members complaining that they haven't received their points over several week periods.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

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    Almost Really Great

    Reviewed 2 years ago

    Great customer service, but expensive for only having limited functions

    Pros

    The syncing with MINDBODY online, the easy to use interface

    Cons

    There is no email newsletter or text messaging function

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Perkville use in a GYm

    Reviewed 2 months ago

    Easy to use, easy to deploy, easy for members to feel engaged and rewarded

    Pros

    I love that once the software and perks are set up it is effortless for the points to accumulate and even our older members seem to be able to figure out how to utilize the reward program

    Cons

    It does not integrate as well with our club software as it did with our previous software. This is not perkville's fault, but our new club software

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    If you are not using this, you are missing out

    Reviewed a year ago

    My experience has been great. Members LOVE this service. A member loyalty program is a must in today's market. People want to be rewarded for behaviors and this software does that without a lot of work from your end.

    Pros

    Very easy to launch, customer service is amazing, ability to change perks if very easy.

    Cons

    I don't feel there is any thing that needs to be improved.

    Perkville FAQs and common questions

    Perkville has the following pricing plans:
    Free Trial: Available


    Perkville has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Perkville supports the following languages:
    English


    No, Perkville does not have an API available.


    Perkville offers the following support options:
    Knowledge Base, FAQs/Forum, Chat

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