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Perkville Pricing, Features, Reviews and Alternatives
Perkville FAQs
Perkville product overview
What is Perkville?
Perkville offers a way to create, manage and track customer loyalty programs, while also taking advantage of customer referrals through promotional rewards. The app lets you create customer reward programs based on a point system. You can specify how much points an individual action earns, such as 5 points for a Tweet, or 50 points for referring a friend. You can then specify what rewards customers receive when they reach a certain amount of points. For example, a 10% discount for 200 points.
Key benefits of using Perkville
Typical customers
Platforms supported
Support options
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Perkville
Starting from
No pricing info
Starting from
1999
Per month
Per Feature
Perkville pricing information
Value for money
4.5
/5
26
Starting from
No pricing info
Pricing options
Value for money contenders
Perkville features
Functionality
4.5
/5
26
Total features
7
4 categories
Most valued features by users
Functionality contenders
Perkville users reviews
Overall Rating
4.7
/5
26
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9/10
20
4
1
1
0
Overall rating contenders
Rob M.
Health, Wellness and Fitness, 201-500 employees
Used daily for 2+ years
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Perkville has been great for our business. We have added over 3000 new members using this program since launching in June 2020. The customer service is great. They reply promptly and generally with accuracy.
Referral Tracking - Building our lead funnel, awarding points automatically, integrated with CRM Loyalty Building - Awarding members for checking in and using club services Bonus Earnings - Allow us to reward certain behaviours depending on the time of year New features being released - Challenges are how many consumers engage with fitness in 2022
Limited earning activities available - This is mostly due to a lack of API access to our member management system - Club Automation It would be great to see more automated message capabilities - SMS/notification if they check in 4 times in a week after not visiting for a few weeks, etc.
Josephine R.
Retail, 1-10 employees
Used daily for 2+ years
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Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It also keeps our customers loyal by rewarding them for shopping with us.
The software is easy to use and explain to customers. Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy. We are able to simply help them register with their phones in-store or explain over the phone. Customer service is quick and helpful with any issues that may arise.
I have not come across any cons. Any time we have a technical issue it is quickly resolved by contacting customer service.
Stefania M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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Great customer service, but expensive for only having limited functions
The syncing with MINDBODY online, the easy to use interface
There is no email newsletter or text messaging function
Jordan C.
Health, Wellness and Fitness, 11-50 employees
Used daily for 2+ years
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The coolest part about Perkville is how it helps engage members with different activities at the gym. In a way it sort of gamifies their experience and adds a nice loyalty rewards to show that we as a gym want to give back for things they are doing such as sending referrals, etc.
Perkville is a great retention tool for our gym. We love that it incentives and rewards members for things they are already doing. I.E checking in, buying smoothies, referring friends, etc etc.
We have had issues with the API not syncing well at times and several members complaining that they haven't received their points over several week periods.
Donyel C.
Health, Wellness and Fitness, 501-1,000 employees
Used daily for 2+ years
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My experience has been great. Members LOVE this service. A member loyalty program is a must in today's market. People want to be rewarded for behaviors and this software does that without a lot of work from your end.
Very easy to launch, customer service is amazing, ability to change perks if very easy.
I don't feel there is any thing that needs to be improved.
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