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Zen Planner vs ABC Glofox Comparison

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Overview

Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training, skills...

Category Leaders

A powerful cloud based platform that provides your studio with innovative gym management software.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

110

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

246

5

4

3

2

1

142

63

22

10

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.4

304

5

4

3

2

1

218

46

11

9

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Customer support really is top notch. The on boarding team is fantastic and truly went out of their way to ensure we had every available resource for success.
I do not use it for my business, but have used it as an avid fitness enthusiast for over 2 years. It is nice when gyms all over the country use this software.
They had great integration to our existing merchant. Great membership customization, billing, customizable charts, and belt promotion system.

Pros

The support team are extremely friendly, understanding & always eager to find a solution. We are now 2 months into business & we are delighted with our decision to invest in the app.
Your customer care has improved significantly. It's made a marked difference to my experience with glofox and my ability.
Was easy to setup, and is easy for our members to use. I like that memberships can be adjusted and like the reporting feature.

Cons

No real way for instructors to leave notes for students, why not. Never use the mass email or text because its just too complicated-these things can be fixed if they gave it some attention.
It was very overwhelming when I started using it. The app is also pretty bad, although they do update it with new features.
Not only were we not satisfied with the software, we were being charged more than double to keep it.

Cons

I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse.
Explaining how it works to members is very confusing. This feature has only come into being in our studio.
Customer Support is either terribly slow or sometimes non-existent.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features73
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Financial Reporting
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Progress Tracking
  • Push Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features101
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Financial Reporting
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Generation
  • Lead Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Point of Sale (POS)
  • Progress Tracking
  • Push Notifications
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Staff Scheduling
  • Student Management
  • Subscription Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations7
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom
  • Total integrations7
  • ActiveCampaign
  • ClassPass
  • Constant Contact
  • GoCardless
  • Google Analytics 360
  • Google Calendar
  • Instagram
  • Keepme
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Squarespace
  • Stripe
  • Twitter/X
  • Wix
  • WordPress
  • Xero
  • Zapier
  • Zoom

User reviews that mention these apps

KR
AvatarImg

Kelly R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Zen Planner logo

Zen Planner

Zen Planner is great - PaySimple is shit - They really need to find a new way to take payments.

Reviewed 5 years ago

As I said, Great but at the end of the day I can't handle the ridiculously overpriced dishonour fees that EziDebit charges and I am afraid I am already looking for a new software system. I dread the change but unless Zen Planner ditches EziDebit/PaySimple - I just can't support them anymore. I think I will move to Glofox.

Pros

I love the easy to use back end and the app is something that my students absolutely love - it is so easy for them to book into classes. Plus it is great being able to do pay reports for my teachers through the back end.

Cons

I am a big fan of Zen Planner but I have to say the payment platform with who they partner with is absolutely terrible. EasyDebit/PaySimple really let's Zen Planner down with exorbitant fees, delayed processing (then they charge a big dishonour fee to my customers) and an archaic user interface. I really think it's time that Zen Planner ditched EasyDebit and switched to Stripe or another payment gateway with more reasonable fees, immediate processing and an easy to use app that makes for easy refund of customer money if needed. Also can't make the reports as specific as I would like - e.g. see income per month for a specific income category which is frustrating.

AvatarImg
AvatarImg

Haitham H.

Computer Software, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABC Glofox logo

ABC Glofox

Highly recommended app for fitness studio management

Reviewed 8 years ago

Having previously used Zen Planner and strongly considered MindBody, we were pleased with the decision we took to go with Glofox. It does what it says on the tin. Our user experience has significantly shot up. Our launch/migration went relatively smoothly. Definitely worth a serious consideration.

Pros

The customisation is fantastic. It seamlessly integrates with Stripe which is a massive bonus. Most importantly, they have a top customer service team with the attitude to match it.

Cons

It still has a few things to improve on, but then again it's relatively new compared to most of it's competitors on the market... yet still superior.

Vendor response

Hey Haitham, Thank you for your time and for leaving a review! We are happy to hear that you have had a good experience with our customer service team and that Glofox is helping your business. We look forward to continuing to support you on your business journey. - The Glofox Team

HH
AvatarImg

Haitham H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABC Glofox logo

ABC Glofox

Highly recommend Glofox for studio client management

Reviewed 8 years ago

Having previously used Zen Planner and strongly considered MindBody, we were pleased with the decision we took to go with Glofox. It does what it says on the tin. The customisation is fantastic. Our user experience has significantly shot up. It seamlessly integrates with Stripe which is a massive bonus. It still has a few things to improve on, but then again it's relatively new compared to most of it's competitors on the market... yet still superior. Most important of all is they have a top customer service team with the attitude to match it. Our launch/migration went relatively smoothly. So all in all it's definitely worth a serious consideration.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Haitham, Thanks for taking the time to write a review, and of course.. thanks for choosing us over Mindbody and Zenplanner! We really appreciate the honesty in your review. I'm sure you know the new and improved Dashboard will be up and running soon, so we will be excited to get your feedback on it! We're sure it'll turn those four stars on ease of use into a five!! Yours in fitness, Timmy | Glofox Head of Support

Cv
AvatarImg

Coby v.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ABC Glofox logo

ABC Glofox

Glofox & Uber Shape

Reviewed 7 years ago

The Past 4 years we have gone from 20 members to now over 100. My main goal is to keep staffing simple and keep my systems productive. I have been using, Zen planner along with testing mindbody for 2 years but has not been for Uber Shape. 2 months ago we switch to Glofox. The team has given me a professional simple branded app. Booking & client payments made super easy for me but also streamed lined for new members on trial and becoming paying customers. I would highly recommend this company for all business look to have a personalized app to keep up with the times. Regards Coby van den ende Uber Shape Gold Coast Australia

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Cobey, Thanks for the great recommendation! It¿s fantastic to see the growth you¿ve achieved over the past few years. Huge congratulations on the hard work and dedication - keep it up. It¿s awesome to hear that you tested both Mindbody and Zenplanner and overall, found Glofox the easiest to use. We designed Glofox with clients just like you at the core so we¿re delighted to be a part of your success story! All the best, Glofox Support.