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Zen Planner vs GymMaster Comparison (2026)

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Zen Planner logo

Zen Planner

GymMaster logo

GymMaster

Overview

Custom fitness member management software with Staff & Member Apps, billing, appointments, retail, automations, website integrations & much more!

GymMaster is an easy-to-use, complete business management system for health & fitness clubs. Spend more time doing what you love with a system you can rely on.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

270

5

4

3

2

1

156

64

27

10

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

4.7

172

5

4

3

2

1

136

25

6

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services.”
AS

Amber S.

Business Administrator

“Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.”
SM

Stephanie M.

C.O.O.

“Integrated a nice workout planner/calendar and timer for public display directly through the app.”
AR

Alec R.

owner, chief instructor

Pros

“The software has become the backbone of our business, handling memberships, billing, access control, communication and reporting in one system.”
BW

Ben W.

Managing Director

“We have individual memberships but aggregated billing on a monthly basis for linked members; events which allow us to send links to members to register; sign waivers, fill out questionnaires; and enter credit card information and more. While a learning process with some bumps along the way, GymMaster support was always there to help us make it work.”
Verified reviewer profile picture

Mitchell F.

IT

“We changed our management system around the covid outbreak and were really relieved with the support GymMaster extended to users throughout this time.”
RM

Richelle M.

Office Administrator

Cons

“The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs.”
KE

Kieran E.

Owner

“Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.”
DT

Dan T.

Owner

“The system is slow, crashes often, and critical components (like online registration) are constantly breaking down.”
AB

Avigayil B.

Director

Cons

“some of the new support crew not as good as the originals- be good to get annual check in with a real expert to look over how we are using gymmaster and show us new updates / capabilities that we could use better”
tb

troy b.

owner

“We honestly struggle to find any major negatives.”
BW

Ben W.

Managing Director

“In the past, with the other software company, we would be on the phone for an hour or more and sometimes still left with no answers. ”
LC

Laurie C.

Admin Svc Specialist

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Fundraising Management
  • Gamification
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • Hybrid Trainer
  • ID Scanning
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Reporting
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Time Clock
  • Online Trainer
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Pre-Registration
  • Price/Margin Management
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features180
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Authentication
  • Automated Scheduling
  • Availability Management
  • Badge Management
  • Barcode/Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Certification Tracking
  • Channel Management
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Community Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Mobile App
  • Customer Segmentation
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Dynamic Pricing
  • Electronic Forms
  • Electronic Payments
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Directory
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exercise Library
  • Facility Scheduling
  • File Sharing
  • Financial Reporting
  • Fitness Assessments
  • Fitness Performance Tracking
  • Fitness Plan
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Fundraising Management
  • Gamification
  • Goal Setting/Tracking
  • Group Reservations
  • Group Scheduling
  • Hybrid Trainer
  • ID Scanning
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Cost Reporting
  • Lead Generation
  • Lead Management
  • Loyalty Program
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Booking
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Newsletter Management
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Store
  • Online Time Clock
  • Online Trainer
  • PCI Compliance
  • Parent Portal
  • Payment Processing
  • Payroll Management
  • Personalization
  • Point of Sale (POS)
  • Pre-Registration
  • Price/Margin Management
  • Promotions Management
  • Push Notifications
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Scheduling
  • Rewards Program
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Check-In/Check-Out
  • Self Service Portal
  • Shift Swapping
  • Skills Tracking
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations15
  • ClassPass
  • Facebook Business Suite
  • GoCardless
  • Google Calendar
  • Google Drive
  • Instagram
  • Meta for Business
  • Microsoft 365
  • PayPal
  • PayPal Enterprise Payments
  • PaySimple
  • Paysafe
  • Perkville
  • Printful
  • Shopify
  • Slack
  • SugarWOD
  • WhatsApp
  • WordPress
  • Xero
  • YouTube
  • Zapier
  • Zoom Workplace
  • Total integrations11
  • ClassPass
  • Facebook Business Suite
  • GoCardless
  • Google Calendar
  • Google Drive
  • Instagram
  • Meta for Business
  • Microsoft 365
  • PayPal
  • PayPal Enterprise Payments
  • PaySimple
  • Paysafe
  • Perkville
  • Printful
  • Shopify
  • Slack
  • SugarWOD
  • WhatsApp
  • WordPress
  • Xero
  • YouTube
  • Zapier
  • Zoom Workplace

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