App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Doctible
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management & patient communication for healthcare
Table of Contents
Is this product right for your business?
Find out with a
Doctible - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Doctible overview
Based on 265 verified user reviews
What is Doctible?
By industry, Doctible reviewers are most commonly professionals in medical practice (39%). The most frequent use case for Doctible cited by reviewers is dental (55% of reviewers).
What do users say about Doctible pricing?
Most reviewers indicate that Doctible provides strong value for money, citing its lower cost and useful features. Some users report savings in time and money, but some reviewers feel concerned about price increases and missing features.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Patient Communication
Patient Review Requests
Appointment Scheduling
Contracts
Doctible’s user interface
Doctible pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.8
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Doctible?
By industry, Doctible reviewers are most commonly professionals in medical practice (39%). The most frequent use case for Doctible cited by reviewers is dental (55% of reviewers).
Select to learn more
Who uses Doctible?
Based on 265 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Doctible's key features
Most critical features, based on insights from Doctible users:
All Doctible features
Features rating:
Doctible awards
Doctible alternatives
Doctible
Starting from
249
Per month
Klara
Starting from
No pricing info
Emitrr
Starting from
No pricing info
Dialog Health
Starting from
No pricing info
Doctible pricing
Pricing plans
Pricing details:
Platinum
No pricing info
Features included:
- Custom website
- Website messenger
User opinions about Doctible price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Doctible's price and value, 75% mention it in a positive light.
Most reviewers indicate that Doctible offers strong value for money, highlighting its lower cost compared to competitors and the inclusion of useful communication tools and marketing functionalities at a reasonable price. They appreciate the cost-effectiveness, especially for practices seeking affordable solutions with a good return on investment. Some users report that the platform saves them both time and money. However, some reviewers feel concerned about price increases and note that certain features are missing for the price paid, making them question its overall worth in specific cases.
, and
To see what individual users think of Doctible's cost and value, check out the review excerpts below.
Doctible integrations (3)
Integrations rated by users
We looked at 265 user reviews to identify which products are mentioned as Doctible integrations and how users feel about them.
Integration rating: 4.3 (3)
“So we can get the proper consent and put them into the patient's chart efficiently.”
Brad M.
Business Process Director
Integration rating: 5.0 (1)
Other top integrations
Doctible customer support
What do users say about Doctible customer support?
Customer support rating:
We analyzed 57 verified user reviews to identify positive and negative aspects of Doctible customer support.
Widely noted by reviewers, Doctible's customer support is highly responsive and quick to address questions or issues.
A number of users appreciate the professionalism and friendliness of the support team, making interactions pleasant.
Multiple users mention that support is easy to contact, with options like live chat and prompt callbacks.
A significant portion of users value the knowledgeable staff who provide clear explanations and effective guidance.
Support options
Training options
To see what individual users say about Doctible's customer support, check out the review snippets below.
“The rep has been great and responsive, the customer services has been great and quickly responsive to anything we need and the get detailed information from us to ensure we have it right the first time!”
Chadwick T.
Practice Administrator/Manager
“Each time I have spoken with the support team, they have been responsive and prompt in both answering questions and explaining the way to get the most out of the product.”
Mike P.
Front Desk
“It is helpful being able to live chat with the doctible support team.”
Jackie C.
Optician/ Front Desk
Doctible FAQs
Doctible has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Doctible used for?
Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more. With Doctible, staff can communicate directly with patients using the 2-way desktop texting feature, as well as utilize landline texting, group and family messages, and sequential messaging. The platform allows healthcare professionals to monitor patient visit history and recall schedule, enabling automated appointment confirmations, reminders, and recalls. The Doctible patient satisfaction tracker, performance dashboard, and reviews booster monitors patient satisfaction statistics for use in change management and future decision making. Doctible can be fully integrated with existing practice management software and electronic health record (EHR) systems, to provide advanced patient candidate selection and lending partner matching processes for patient loan and financial assistance applications.
Q. What languages does Doctible support?
Doctible supports the following languages:
English, Spanish
Q. Does Doctible support mobile devices?
Doctible supports the following devices:
iPad, iPhone
Q. Does Doctible offer an API?
Yes, Doctible has an API available for use.
Q. What level of support does Doctible offer?
Doctible offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
