Most business owners would panic at the thought of losing IT assets such as laptops and cellphones that store confidential business data. But not Mark, the owner of a small marketing firm.
Mark’s employees work from various locations and travel to multiple countries for client meetings, increasing the risk of asset thefts and the resultant loss of critical data.
Mark’s not panicking, though, because he uses IT management tools to remotely update software apps on the business devices used by his employees and wipe data from any lost devices.
IT management solutions offer remote monitoring and control capabilities that help you track, manage, and protect your digital assets from anywhere. They also let you troubleshoot system issues remotely, lowering maintenance costs.
You’re better equipped to protect your technology assets and prevent security breaches. Plus, your maintenance teams can use features such as predictive analytics, equipment condition monitoring, and preventive maintenance to monitor the health of remote assets.
This article compares the five best IT management tools that offer remote asset monitoring functionality. These tools are listed alphabetically and have been selected from GetApp’s Category Leaders in IT Management report. Read our complete methodology at the bottom of the page.
For a complete list of IT management solutions offering remote asset monitoring functionality, visit GetApp’s IT management software page.
Alloy Navigator is an IT service and asset management tool. Its asset management module helps automate the process of remotely discovering, tracking, and securing your organization’s software and hardware assets.
The tool also offers IT service management capabilities such as ticketing and knowledge base management to help centralize the process of tracking and resolving IT issues.
Alloy Navigator’s remote asset monitoring capabilities:
Remotely track your organization’s IT asset inventory.
Launch real-time remote sessions to diagnose and fix IT issues.
Perform remote audits to monitor the health of your hardware and software assets.
Alloy Navigator’s starter plan costs $19 per month per technician (billed annually) and supports up to three technicians.
JumpCloud is an asset tracking solution that helps monitor the health of your organization’s IT assets, both hardware and software. It lets you update software patches and remove bugs remotely.
It offers a single, centralized platform to track the various devices and software solutions used by your employees. It also allows your IT team to remotely configure security policies, permission settings, and password requirements.
JumpCloud’s remote asset monitoring capabilities:
Set up configuration policies and run automated commands for all devices.
Automatically collect details such as hardware, software, security, and user info for all network-connected devices.
Manage workstations and server resources, deploy updates, and run installations from anywhere.
JumpCloud offers a free plan that supports ten users and ten devices. Its paid plans start at $2 per user per month (billed annually) with extra cost for features such as device management and single sign-on (SSO).
NinjaRMM is an IT management and asset tracking system with remote monitoring capabilities that help with software deployment, asset health monitoring, and patch updates, among others.
The software offers endpoint management features such as script deployment and automatic antivirus installation. It also has built-in data backup, data restoration, and disaster recovery capabilities to help ensure business continuity.
NinjaRMM’s remote asset monitoring capabilities:
Automate patch management for Windows and Mac operating systems.
Monitor and control network devices to deploy maintenance scripts and start or stop processes remotely.
Run remote control sessions to fix bugs and troubleshoot issues.
Not available in the public domain.
Pulseway is a remote IT monitoring and asset management tool that works with Linux, Windows, and Mac systems. It lets you view the real-time status of your workstations, servers, logged-in users, virtualization devices, and more.
The tool offers features such as network discovery, OS patch management, command traceability, Active Directory monitoring, and custom reports to help you monitor system resources from anywhere.
Pulseway’s remote asset monitoring capabilities:
Fix system issues remotely by sending commands from any mobile device or computer.
Restart devices, apply updates, and manage running processes from any location.
Transfer files and chat with users during remote control sessions.
Pulseway’s paid plans start at $27.90 per month for 10 workstations (billed monthly).
Splashtop is a remote asset management and monitoring tool that helps control all your network devices. It lets your technicians perform remote file transfers, system reboots, patch updates, and software installations.
The software offers security features such as automatic screen lock, device authentication, session idle timeout, and multilevel password setup. It also provides TLS and 256-bit AES encryption to secure your remote sessions.
Splashtop’s remote asset monitoring capabilities:
Access and control network devices remotely, even when there’s no end-user on the connected device.
Record videos of remote control sessions to provide evidence for audits.
Generate reports on the performance of connected assets, and receive alerts about system anomalies.
Splashtop's starter plan costs $5 per month per user (billed annually) with remote access for up to two computer systems.
Identify the needs of your business. Do you need an IT asset management system for remote inventory management, remote software deployment, remote desktop sharing, remote control of devices, or one or more of these?
Shortlist software that offers the features you need within your budget. There’s no point paying more for features you likely won't need. Use our comparison tool to get a quick side-by-side product comparison based on software features, price, and integrations.
Try free tools before making your decision. Opt for free tools, trials, and demos to shortlist a remote asset management solution best suited to your needs.
Read reviews from real users like you. On GetApp, you can read software reviews on hundreds of different software products. We also invite you to write a review of the asset monitoring solution you currently use.
Only software solutions that feature in GetApp’s 2020 Category Leaders in IT Management report and offer “remote asset monitoring” as a core feature have been shortlisted using the filter search function on the IT management software directory during the week of Feb. 1, 2021.