If you run a business and are wondering if having multiple email accounts will make your life easier, the answer is yes. Your business needs several email addresses for various purposes. Having a single account is OK for your personal needs, but when it comes to business, it’s easy to get overwhelmed with more email messages than you can manage.
Distinct email accounts will help you organize separate areas of your business into buckets, provide opportunities for better collaboration with colleagues, and protect your business from spammy practices and potential threats.
Let’s assume that you already have your own email domain. If you don’t, website builder software typically includes the option to create custom domains and email addresses. You can then connect your custom domain to your preferred email provider (typically offered for a fee or as part of a paid business email account).
Below are eight reasons to use multiple email accounts for your business, and some professional email address ideas to get you started.
First things first: Make sure that you have a professional email address. If you’re still carrying around a relic email handle like firstname.lastname@example.org from the early days of the Internet, it’s time to upgrade to something a bit more sophisticated (albeit, a bit more mundane). You don’t have to get too crazy with it– your full name is more than enough to start off. If you have a complicated last name, try sticking with just your first name. If you have your own domain, you won’t run the risk of that handle being taken.
You want to be identifiable in a professional setting, but there are also times when you want to fly under the radar. A "firstname.lastname" email address might work for daily communication, but you don’t always want to identify yourself publicly. You might, for example, be participating in online conversations, commenting on articles, or writing reviews as part of your market research. In these cases, you might be more comfortable expressing yourself anonymously by using an alternate email address. Here, you can go wild (although I’d still advise against using something like "drdeath").
If you need to sign up for a service but don’t want all of the promotional updates that come with it, sign up with a burner email address. Where there’s a risk of getting spammed by email marketing content, you can avoid clogging your primary inbox by registering for things with a designated spam account. This is perfect for when you’re out of the office and need to register an email address to use Wi-Fi in a public space, for example, or need to register for a website to access content.
Speaking of spam, if you want to do some of your own spamming (kidding, of course) with an email marketing campaign using software such as Sendinblue or ActiveCampaign, you might want to come up with a different email address as the “from” sender. That way, if you’re sending out an email blast to multiple recipients, you won’t get bounce backs in your primary inbox or be flooded with responses. Depending on what type of campaign you’re sending out (sales or marketing, for example), having a semi-generic email address will protect your inbox from getting too cluttered.
Personal emails with email@example.com are good for one-to-one communication, but you might be understandably wary about posting a direct line of contact on your public-facing website. In this case, it’s good to have a generic email address, or even a web form, from which people can get in touch with any questions about your product or service. If you’re worried about checking more than one email account, you can always set up rules that will forward your emails from a secondary account to your main account.
If you’re working with teams, vendors, or contractors, you’ll have a ton of information coming in that’s meant for specific tasks or goals. Having additional accounts dedicated to these workflows makes sense—it’ll not only help you manage communication channels, but you can add more than one person to these email groups so that everyone has visibility into the communication stream. This also makes it easier to contact specific teams within the business.
Shared email accounts can be useful, especially if you’re using a product or service that’ll be registered under one account, but will be used by more than one person. If you want to set up a team login for your project management or marketing platform but don’t want to associate the login with your own account, setting up multiple accounts will ensure that everyone has access that’s not associated with your own name.
There are several security benefits to having more than one email address. For one thing, you should always use a secondary email account to create random online accounts. Otherwise, you might land on a mailing list or the dark web. For these purposes, consider privacy-oriented email providers, such as ProtonMail, which allow you to create numerous single-use email addresses. You should also keep a secret email account for sensitive information that you don’t want compromised. This goes for bank accounts, cloud storage services, and any other purpose for which a confidential email address might be appropriate.
Select a unique and complex password for each different account
Activate two-factor (2FA) authentication to strengthen your email security
Use password manager software to store login details
Learn how to spot a phishing email with our brief guide
Explore our email security software catalog
Finally, email providers often secure your account from a lost password or unauthorized access by using a backup email for recovery. Keeping at least two email accounts ensures that you have a backup if you lose access to your primary account.
Email accounts are easy to set up and there’s no limit to how many you can have. Rather than slowing down communication and processes, having more than one email address can actually speed them up.
Once you have all of your email accounts set up, you can start organizing your inboxes. Visit our email management software catalog.
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