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CaratIQ Logo

Complete Jewelry Store Management Software

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CaratIQ - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

CaratIQ overview

What is CaratIQ?

CaratIQ is a jewelry store management software that offers a wide range of features to help jewelry retailers streamline operations, increase revenue, and enhance customer experiences. Designed for jewelry retailers, eCommerce jewelry stores, and multi-store jewelry chains, CaratIQ provides an all-in-one solution to manage every aspect of a jewelry business.

The software's core functionality includes real-time inventory updates, sales analytics, and customer relationship management (CRM) tools. CaratIQ's point-of-sale (POS) system simplifies in-store transactions, ensuring a streamlined checkout process for both staff and customers. The platform's eCcommerce website integration allows jewelry stores to establish an online presence and reach a wider customer base, while the CRM tools enable personalized customer experiences through features like membership programs, reward systems, and online appointment booking.

CaratIQ's suite of features extends beyond the customer-facing aspects of a jewelry business. The software's inventory management module provides barcode scanning, item lookup, and product catalog management, helping retailers maintain visibility over the stock. The reporting and accounting capabilities offer valuable insights into sales trends and financial performance, while the contracts and forms management, task management, and employee management tools streamline back-office operations.

CaratIQ's multi-store data synchronization and customizable fields ensure that the platform can adapt to the unique needs of each jewelry business, whether it's a single-location retailer or a multi-store chain. Designed with security and scalability in mind, CaratIQ is an enterprise-ready solution that safeguards sensitive data through user access roles and high uptime, allowing jewelry businesses to expand reach and leverage technology to drive growth.

Key benefits of using CaratIQ

  • CaratIQ’s touchscreen POS lets associates choose a style, swap center stones, adjust metal, and collect CAD specs during checkout, automatically creating the work-order and customer deposit in one smooth flow.
  • The built-in Repair Tracker snaps photos at every bench stage and automatically texts and emails customers the moment a piece is ready for pickup no manual reminders required.
  • Turn every milestone into a sales moment. CaratIQ CRM stores anniversaries, birthdays, and past purchase dates, then sends perfectly timed, personalized email or SMS campaigns that drive repeat visits and gift upgrades.
  • The AI Re-Order engine reviews sell-through velocity and vendor lead times nightly, generating purchase-order drafts that managers can approve with one click.
  • Unify all channels, all locations. Inventory, gift cards, customer profiles, and discount rules sync instantly across in-store registers, Shopify, WooCommerce, and Instagram Shopping..
  • Starting price

    350flat rate /
    per month

    Alternatives

    with better value for money

    CaratIQ’s user interface

    Ease of use rating:

    CaratIQ reviews

    Overall rating

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    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend0.00/10
    Rating distribution

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    CaratIQ's features

    Customer management
    For jewelry stores
    Inventory management
    Inventory tracking
    Marketing automation
    Multi-Store
    Point of sale (pos)
    Reporting & statistics

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    CaratIQ pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic

    350

    Per month

    Features included:

    • Website
    • Marketing Tools
    • SMS Texting
    • 1000 Emails/Mo
    • Store Credits
    • Online Appointment
    • POS
    • CRM

    Professional

    650

    Per month

    Features included:

    • Task Management
    • Accounting
    • Inventory Management
    • 5000 Emails

    Premium

    1000

    Per month

    Features included:

    • Contracts
    • Forms
    • Reporting
    • Employee Management
    • 25000 Emails/Month

    User opinions about CaratIQ price and value

    Value for money rating:

    CaratIQ support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Knowledge Base
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    CaratIQ FAQs

    Q. Who are the typical users of CaratIQ?

    CaratIQ has the following typical customers:
    Small Business

    These products have better value for money


    Q. What languages does CaratIQ support?

    CaratIQ supports the following languages:
    English


    Q. Does CaratIQ offer an API?

    No, CaratIQ does not have an API available.


    Q. What level of support does CaratIQ offer?

    CaratIQ offers the following support options:
    FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

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