CCC ONE - 2026 Pricing, Features, Reviews & Alternatives

CCC ONE is a software that helps write actionable estimates, connect more seamlessly with insurers and other P&C vendors, and streamline complex operations. Key features include artificial intelligence, machine learning, optical character recognition (OCR), and computer vision. CCC ONE helps shops keep pace with customers’ evolving expectations around speed, quality, and personalized digital experiences – from the moment an accident occurs until the moment the keys are returned.

CCC ONE's AI algorithms analyze driver-submitted vehicle damage photos based on previously written estimates and return a predicted range of repair costs to customers in seconds, empowering them to make better, more informed decisions around the repair process. Shops also benefit from this unique feature by saving time spent writing an estimate for a lead that may not be converted into actual work. CCC ONE’s estimating interface features an accelerated authoring flow that writes decisioning based on historic data and shop-designated rules. The estimating platform enables improved mobility and functionality, better inline editing and enhanced shopping cart capabilities to simplify parts ordering at the time of estimate.

Repair technicians can access the CCC ONE app on their mobile devices to generate initial estimate lines and forecasts for parts to be replaced, repaired, or removed and installed (R&I). They can also gain more visibility and insight into damage through CCC’s AI heat map technology to enable faster repair planning. CCC ONE’s API integrations with network providers such as parts suppliers and diagnostics vendors offer even more time-saving automations to help collision repairers better address ongoing labor challenges that impact cycle times, and the customizable repair plans with personalized workflows make it easier to create, assign, and prioritize tasks.

CCC ONE helps shops keep customers informed of their vehicle’s repair progress with automated text message updates at every stage of the repair process, instead of time-consuming phone calls which can slow down repairs. The platform also helps repair technicians stay up to date while they work on the vehicle on evolving vehicle technologies with digital connections to OEM repair procedures, and on integrations with diagnostics providers, providing a seamless transfer of scan and calibration reports to CCC ONE work files. The CCC ONE Total Repair Platform is part of a broader suite of CCC solutions designed to support parts suppliers, automakers, and insurers.