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CSI Platform Pricing, Features, Reviews and Alternatives

CSI Platform product overview

Price starts from

35

Per month

Flat Rate

What is CSI Platform?

Cleantie offers a suite of applications designed to help dry cleaning, laundromat, clothing alteration, and shoe repair businesses streamline processes related to payments, customer orders, route optimization, and more. The white-label platform assists organizations with creating personalized mobile applications to establish brand identity.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
Phone Support
FAQs/Forum
Email/Help Desk

Training options

Live Online
Documentation
Webinars
Videos

CSI Platform pricing information

Value for money

4.4

/5

17

Starting from

35

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CSI Platform features

Functionality

4.5

/5

17

Total features

29

1 categories

Most valued features by users

Point of Sale (POS)
Alerts/Notifications
Third Party Integrations
Employee Management
Electronic Payments
Real Time Notifications
Multi-Store
Routing

Functionality contenders

CSI Platform users reviews

Overall Rating

4.4

/5

17

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.8/10
Rating distribution

5

4

3

2

1

10

5

1

0

1

Pros
Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business.
The support has been amazing. I truly believe that without this easy do you system I would not have been able to survive in this changing industry.
Speed, reliability, easy to work with. I recommend this software to everyone in this business.
Cons
Over all the most difficulty i had with this system is the Learning curve of use. As I had never had a POS system.
Previous reviewer is absolutely right. Support is very helpful, but quick to disconnect with you on the phone and that's a problem when you have several issues with the software.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Drycleaning POS in the market

Reviewed 4 years ago

Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization.

Pros

The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great.

Cons

There are no issues with the software that I could elaborate on.

Vendor response

Thank you Pendar for your great feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

CSI in Africa

Reviewed 3 years ago
Pros

The ease of use and the many functions available

Cons

The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work.

Vendor response

Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can't support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference .

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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searching for the right document

Reviewed 3 years ago

I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system...

Pros

as you start to type, it brings up all the possibilities (but only if you have the right field started)

Cons

seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers

Vendor response

We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we'd love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Software

Reviewed 4 years ago

Great customer support from customer representatives.

Pros

Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business.

Cons

CSI took so much time to design and release the new web browser based platform

Vendor response

Thanks for your feedback. Cleantie Cloud Based POS is the latest product from Computer Systems Int¿l (CSI). Since the software is re-designed and re-built from the ground up, it is taking longer than expected to make sure the software meets our high quality standard. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Its a Nice Software

Reviewed 4 years ago

It is Good

Pros

It is stable and had no issues except for license when it is going to expire we keep on getting alerts.

Cons

The systems gives alert for the license expiry.

Vendor response

Thanks Abdul, the renewal process is integrated to our support plan, it helps us to keep in touch with customers to make sure the software is up to date and backup is running properly. CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up called Cleantie. Cleantie is modernizing today¿s business systems...

CSI Platform FAQs and common questions

Q. What type of pricing plans does CSI Platform offer?

CSI Platform has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of CSI Platform?

CSI Platform has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does CSI Platform support?

CSI Platform supports the following languages:
English


Q. Does CSI Platform support mobile devices?

CSI Platform supports the following devices:
Android, iPad, iPhone


Q. Does CSI Platform offer an API?

No, CSI Platform does not have an API available.


Q. What other apps does CSI Platform integrate with?

CSI Platform integrates with the following applications:
QuickBooks Online Advanced, Stripe, Twilio


Q. What level of support does CSI Platform offer?

CSI Platform offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk

Common CSI Platform comparisons

CSI Platform logo
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CSI Platform logo
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