CleanCloud Pricing, Features, Reviews & Alternatives

CleanCloud

POS system for dry cleaners & laundromats

4.7/5 (113 reviews)

CleanCloud overview

What is CleanCloud?

CleanCloud is a cloud-based point of sale (POS) software for dry cleaners and laundromats with native mobile apps for iOS and Android. As a cloud-based software which offers native apps, CleanCloud gives users the flexibility to access CleanCloud features, like pickup and delivery management, on the move. Email and SMS notifications, payment support and performance metrics help users manage their dry cleaning businesses efficiently.
cleancloudapp.com

Pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, Spanish, Korean, Norwegian (Bokmal), German and 4 other languages, Japanese, Czech, Arabic, French
CleanCloud screenshot: Access CleanCloud on desktop, laptop, tablet and mobile devicesCleanCloud screenshot: View real-time statisticsCleanCloud screenshot: Log in to the mobile app with email and passwordCleanCloud screenshot: Manage multiple stores and plants

CleanCloud user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.6
  4.5
Tony T.

Clean Cloud App is the best for the money and value.

Used daily for 6-12 months
Reviewed 2019-05-11
Review Source: Capterra

Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.

Pros
This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.

Cons
The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.

Response from CleanCloud


Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wajahat B.

All in one, Easy to use dry cleaners software

Used daily for 1-2 years
Reviewed 2020-10-08
Review Source: Capterra

The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.

Pros
All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.

Cons
There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Peter L.

CleanCloud laundromat POS software

Used daily for less than 6 months
Reviewed 2021-04-05
Review Source: Capterra

Overall, our experience has been favorable. The onboarding process is good and [SENSITIVE CONTENT HIDDEN] is very knowledgeable, friendly and helpful. My experience so far with customer service requests is that they have been answered promptly.

Pros
The system is easily customizable, and allows, for example, the use of pictures or icons in its POS/Retail section, which helps employees who are not that good with computers. It has a good user interface.

Cons
There are some things that are less-than-intuitive about the software, such as how to delete an order, and some features can be a bit hard to find. My least favorite thing is that, after the system is unused for a while, we've found that we can't get back in without closing and re-opening the program, which is frustrating if a retail customer is standing and waiting. It is possible that that is the fault of our internet connection, I can't be sure.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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lalita a.

Cleancloud

Used daily for 2+ years
Reviewed 2020-09-30
Review Source: Capterra

Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung

Pros
Its mobile and you can log in from anywhere

Cons
You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Titus O.

As Easy as Easy.

Used daily for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

I have been using the Clean cloud since 2015, I have never at any point felt to check up on other software though there are numerous in the dry cleaning industry. It is easy and serves the purpose for which I want it for. I typically recommend it to colleagues as the Best Drycleaning Application in the world. Kudos Cleancloud

Pros
I use CleanCloud as our Dry Cleaning software. It is extremely easy to use with a very low learning curve for the new staff. The ability to integrate into accounting software like Xero makes it even easier to serve the purpose of an end to end application.

Cons
A bit expensive for an SME in Africa going by the FX rate devaluation, however all the same very valuable and value for money. Will appreciate a bespoke pricing approach for Africa-based businesses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CleanCloud pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

Basic: $25/month
Standard: $40/month
Professional: $65/month

CleanCloud features

API
Alerts/Notifications
Billing & Invoicing
Data Import/Export
Discount Management
Employee Management
Loyalty Program
Multi-Location
Point of Sale (POS)
Reporting & Statistics
Third Party Integrations

Activity Dashboard (181 other apps)
Customer Database (161 other apps)
Gift Card Management (144 other apps)
Inventory Management (298 other apps)
Inventory Tracking (177 other apps)
Mobile Access (161 other apps)
Order Management (227 other apps)
Reporting/Analytics (231 other apps)
Sales Reports (190 other apps)

Additional information for CleanCloud

Key features of CleanCloud

  • Access control
  • Accounting integration
  • Automatic reminders
  • Barcode support
  • Batch process
  • Billing & invoicing
  • Customer loyalty program
  • Customer statements
  • Daily backups
  • Data export
  • Database marketing
  • Discount management
  • Driver tip
  • Email marketing
  • Email notifications
  • Employee tracking
  • Fleet management
  • Garment tracking
  • Item notes
  • Locker and code support
  • Multi-store
  • Multiple price lists
  • PCI compliance
  • POS
  • Partial payments
  • Payment integrations
  • Payout tracking
  • Performance metrics
  • Permission management
  • Pickup & delivery management
  • Promotions management
  • Rack location
  • Receipt management
  • Referral codes
  • Reporting & statistics
  • Route planning
  • SMS marketing
  • Security & encryption
  • Staff activity tracking
  • Tax rates
  • Website management
  • Workflow management
View All Features

Benefits

Manage pickup and delivery services through native mobile apps for iOS and Android.
View real-time statistics with performance metrics.
Manage multiple stores and plants from a central platform.
Utilize automated customer and business invoicing technology.
Manage point of sales with SMS and email notifications, receipt printer support and payment and barcode scanner support.