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POS system for dry cleaners & laundromats
CleanCloud Pricing, Features, Reviews and Alternatives
CleanCloud product overview
What is CleanCloud?
CleanCloud is a cloud-based point of sale (POS) software for dry cleaners and laundromats with native mobile apps for iOS and Android. As a cloud-based software which offers native apps, CleanCloud gives users the flexibility to access CleanCloud features, like pickup and delivery management, on the move. Email and SMS notifications, payment support and performance metrics help users manage their dry cleaning businesses efficiently.
Key benefits of using CleanCloud
Typical customers
Platforms supported
Support options
Training options
CleanCloud pricing information
Value for money
4.6
/5
147
Starting from
65
Per month
Per Feature
Pricing options
Value for money contenders
CleanCloud features
Functionality
4.5
/5
147
Total features
54
3 categories
Most valued features by users
Functionality contenders
CleanCloud users reviews
Overall Rating
4.7
/5
147
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.1/10
113
26
6
1
1
MA
Manuel A.
TO
Titus O.
BN
Benny N.
RI
Robert I.
JR
Junaid R.
GR
Greg R.
Overall rating contenders
Tony T.
Verified reviewer
Consumer Services, 1-10 employees
Used daily for 6-12 months
Review source
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Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.
This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.
The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.
Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.
Larry T.
Retail, 11-50 employees
Used daily for 2+ years
Review source
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I've been very happy with all the Cleancloud personal and there customer support team is awesome.
Cleancloud is the third POS I've integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.
CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.
Mario V.
Facilities Services, self-employed
Used daily for 1-2 years
Review source
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Very simple to use and quick opening of new market System in French language
It’s a complete solution for laundry with delivery service
If we can have a feature to make a refund ticket when a customer was refund A board to see all the delivery and pick-up of the day/week for one and/or all stores
lalita a.
Retail, 51-200 employees
Used daily for 2+ years
Review source
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Overall it's good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung
Its mobile and you can log in from anywhere
You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back
James T.
Consumer Services, 11-50 employees
Used daily for 2+ years
Review source
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The support staff is great. Any issue I’ve encountered, which has been very few, has been taken care of almost immediately.
Ease of use for all employees. My customers absolutely love the text message reminders on order completion.
I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.
CleanCloud FAQs and common questions
Q. What type of pricing plans does CleanCloud offer?
CleanCloud has the following pricing plans:
Starting from: $65.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CleanCloud?
CleanCloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does CleanCloud support?
CleanCloud supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Japanese, Korean, Lithuanian, Norwegian (Bokmal), Portuguese, Russian, Serbian (Cyrillic), Spanish, Thai, Turkish
Q. Does CleanCloud support mobile devices?
CleanCloud supports the following devices:
Android, iPad, iPhone
Q. Does CleanCloud offer an API?
Yes, CleanCloud has an API available for use.
Q. What other apps does CleanCloud integrate with?
CleanCloud integrates with the following applications:
PayPal, Onfleet, QuickBooks Online Advanced, Stripe, Routific, Google Maps, Xero
Q. What level of support does CleanCloud offer?
CleanCloud offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat
Common CleanCloud comparisons
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