FloristWare Pricing, Features, Reviews & Comparison of Alternatives

FloristWare

Cloud-based POS software for retail florists

4.68/5 (38 reviews)

FloristWare overview

What is FloristWare?

FloristWare is a Point of Sale (POS) software that can be deployed on cloud, on-premise or a combination of both. The major deployment options available to users are; all local no cloud; local with cloud backups; cloud with local backups; and all cloud placement. The solution is designed to cater to the specific needs of retail florists or flower shops by helping them to control their business and increase revenues through time and money savings.

FloristWare offers multiple functionalities that include customer management, accounts receivable, production & marketing activities tracking, staff performance & commissions, and more. The accounts receivable module tracks customer payments and regularly incentivizes loyal customers. FloristWare has an autofill feature which facilitates quick order entry from repeat customers. With FloristWare's customer management feature, flower shops can track customer information and send birthday or anniversary reminders and greetings.

FloristWare integrates with many merchant services providers, meaning florists can choose any credit card provider for payment processing. The solution is compatible with Mac OS X and Microsoft Windows. FloristWare is also a supporter and member of many floral communities and associations including The American Institute of Floral Designers, Society of American Florists, and Allied Florists of Houston. .
www.floristware.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
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FloristWare user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.4
  4.7
  4.8
Joe Olson

Use this daily!!

Used daily for 1-2 years
Reviewed 2018-12-17
Review Source: Capterra

Pros
I use this software at a floral shop that i co-own, very easy to use!!

Cons
Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Annette Hentz

Floristware won me over from the start and hasn't disappointed

Reviewed 2015-07-17
Review Source: Software Advice

Pros
Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.

Cons
There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Patrick Beh

Overall great product, but can be better.

Reviewed 2015-07-21
Review Source: Software Advice

Pros
Pretty straight forward, especially for inputting orders. Easy to keep track of orders and deferred and held. Cashout and end of day reports are straightforward and easy to follow.

Cons
Can be glitchy at times, long orders such as wedding have been lost without the ability to get the information back. Better tracking of already paid, deferred orders would be nice. Less steps for quick cashouts. The loading time between clicks can take centuries sometime. Less clicks and would be great for those busy and quick sales transactions. Keyword searches for orders. Need to be email to email refunds and returns.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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melissa mega

long term floristware user

Reviewed 2015-08-05
Review Source: Software Advice

Pros
I feel that Floristware is an affordable and reasonable alternative to comparable industry products. It performs reliably, produces great results, and is an incredible value to an independent florist, regardless of size. The ability to expand to other stations as needed, and on demand is a true value. Also the basic requirements and lack of specialty demands for hardware should keep this system on the forefront for independent, value minded florists searching for a great POS.

Cons
Floristware performs very well and relies on user input, the more you do with your system, the more it does for your shop in the long run. Not a complaint or quality issue, just a required commitment from it's user makes it an even better product.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rosemary Little

So happy to use FloristWare

Reviewed 2015-07-21
Review Source: Software Advice

Pros
FloristWare allows for easy communication of quotes, invoices and receipts. We know that repeat business often comes from a customer locating an old FloristWare receipt. The folks at FloristWare are responsive to the changing retail landscape and offer great added benefits to their clients like webinars. The service department is excellent and help is a quick call away when we have questions.

Cons
There is very little I don't like about FloristWare. It does everything I need. New features are continually added to the software, and older features are updated regularly to allow superior customer service from us to our clients.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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FloristWare pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
View Pricing Plans

Annual Plan
• Single Station: $1000/year
• Two Stations: $1500/year
• Three Stations: $1900/year
• Additional Stations: $300/year (each)
Monthly Plan
• Single Station: $100/month
• Two Stations: $150/month
• Three Stations: $190/month
• Additional Stations: $30/month (each)

FloristWare features

API
Inventory Management
POS
Promotions Management
Sales Reporting

Activity Dashboard (124 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (100 other apps)
Customer Database (111 other apps)
Customer History (95 other apps)
Discount Management (105 other apps)
Electronic Payments (88 other apps)
Employee Management (106 other apps)
Inventory Tracking (136 other apps)
Loyalty Program (125 other apps)
Multi-Location (128 other apps)
Order Management (123 other apps)
Order Processing (87 other apps)
Reporting & Statistics (162 other apps)
Third Party Integration (101 other apps)

Videos and tutorials

Additional information for FloristWare

Key features of FloristWare

  • Account receivable activity
  • Manage marketing campaigns
  • Staff commissions
  • Credit card processing for flower shops
  • Employee and customer profiles
  • Track orders
  • Point of sales software
  • Promotional sales
  • Sales accounts report
  • Floral strategies follow-up report
  • Monitor and manage transactions
  • Integration with ecommerce websites
  • Punch-clock report
  • Manage advertising activities
  • Order delivery and confirmation
  • Taxes by day or destination
  • Capture staff performance and activities
  • API for integration with custom websites
  • Track local and completed deliveries
  • Inventory management
View All Features

Benefits

● Through the automation and streamlining of flower shop operations, FloristWare allows users to enhance customer service and increase their retention and loyalty.

● FloristWare offers credit card processing and allows users to use a merchant services provider or credit card processer of their own choice.

● The solution offers integration with multiple turnkey floral websites that allow users to generate benefits from an e-commerce solution and convert visitors into customers.

● FloristWare has advanced reporting tools that help users to generate multiple report types such as sales reports, accounts receivable reports, performance reports, marketing reports and so on.

● The FloristWare team assist users in importing existing customer data from other POS systems without any information loss.