Shop Methods Pricing, Features, Reviews & Comparison of Alternatives

Shop Methods

Cloud-based shop management application for small businesses

5.0/5 (7 reviews)

Shop Methods overview

What is Shop Methods?

Shop Methods is a suite of cloud-based automotive solutions for small businesses, which helps automate and streamline back office operations. Designed for independent auto repair shops and automobile service providers, it allows users to create brand value through customizable shop landing pages and a customer portal. It lets users track all documents as they proceed through pipelines, from generating estimates, through to preparing repair orders, and processing invoices and payments.

Key features of Shop Methods include estimating, invoicing, repair order management, appointment scheduling and job status tracking. It provides communication tools, which enable businesses to create and send custom text messages and emails to customers, with the aim of improving the client experience. Plus, it comes with an automation module, which automatically alerts assigned resources by email or SMS when ROs, estimates, or invoice statuses are changed.

Shop Methods facilitates integration with QuickBooks, payment processors, PayPal, MOTOR, and more. Applications come with dashboards for users to gain insights into estimates or repair orders, create new customers and search for labor rates

Pricing

Starting from
$89/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Shop Methods screenshot: Shop Methods customer estimates screenshots

Shop Methods user reviews

Excellent
7

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Ronny Mathew

Very simple and inclusive shop management software with high versatility.

Used weekly for 6-12 months
Reviewed 2018-01-09
Review Source: Capterra

Great data management with super easy year end review visuals allowing for easy tax setup.

Pros
Customer support is very responsive. Any problems are patched within 24-48 hours, and even before the patch is applied, a solution is granted for the faulty case much sooner. It's an intuitive system with very clear navigation and great ease of use.

Cons
If anything were to be improved, it would be the implementation of a more colorful GUI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tyler Kelly

Very Easy and Accommodating

Used daily for 1-2 years
Reviewed 2020-05-28
Review Source: Capterra

Good, then Great, to Could not ask for anything better.

Pros
Easy to use, works great for our customer with the portal. Outstanding customer support that is right there when you need something or have any issues. Record keeping is a breeze and you are not forced to buy quick books or have additional software. Shop Methods is a one and done for all your software needs. If you want something changed or need a new feature that will help you use the system and make more Money. Don is the man and makes it happen. Cant say enough good about the service and support even after a few years. Easy to read Invoices for the customers leave nothing to question. Texting and Email communication features makes reaching busy and young customers easy. Ability to take notes and pictures along the way is awesome when working with an Insurance estimate.

Cons
The minute you find a con you contact them and Its no longer a con. Instead they ask how could we not only fix it but lets make it better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Roger Martin

Shop methods review

Used daily for 6-12 months
Reviewed 2019-07-19
Review Source: Capterra

Shop methods has been a very helpful tool to get my business going, it is easy to use and well organized. It saves me from having to enter information in multiple times and does most of the work for me. All you have to do is create the estimate from there the system looks after the rest of the paperwork including the ability to take payment right from the program

Pros
What I like most about this software is the Main page, it gives me the ability to review all open invoices, estimates and jobs in progress at a quick glance. As well as it shows Revenue, invoice and payment summaries that are easy to see.

Cons
So far what i like the least about this software would be the inventory management system and p.o. issueing. But I am not really using those features yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Allen Baughman

COULD NOT BE HAPPIER

Used daily for 6-12 months
Reviewed 2020-02-18
Review Source: Software Advice

The customer service is amazing. They have taken all the time i needed to get trained and teach me how to operate the system to be the most efficient. every change i have needed to make they have been able to get taken care of promptly.

Pros
The software being internet based allows me to access the information i need from anywhere i am which is important when operating a mobile business

Cons
I wish it was faster but i think it has more to do with my set up then anything else.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Don Mettler

Great! Customer's Love the Customer Portal and Paying on Their Phone.

Used daily for less than 6 months
Reviewed 2018-11-28
Review Source: Capterra

We really like the automation. The automatic emailing of invoices and receipts to the customer. The customer can also make their own appointments through the customer portal and the scheduler lets us view the shops capacity with a quick glance. The nice thing is, if it doesn't exactly do things the way you want, just ask, that functionality is probably coming soon.

Pros
It is cloud based. Very simple to use with few rules, but very detailed if you want to use those details. The automated interactive texting to customers is a great time save...keeps me off the phone. Online is good too, I can work from home. And I like the subscription on a month to month with no contract.

Cons
The inventory piece is a bit basic. Could use a few more reports, they have been adding them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shop Methods pricing

Starting from
$89/month
Pricing options
Subscription
View Pricing Plans

Contact MCi Methods for pricing information.

Shop Methods features

Activity Dashboard
Automatic Notifications
Billing & Invoicing
Electronic Payments
Inventory Management
Order Management
Reporting & Statistics

API (123 other apps)
Customer Database (116 other apps)
Customer History (99 other apps)
Discount Management (113 other apps)
Employee Management (113 other apps)
Inventory Tracking (145 other apps)
Loyalty Program (134 other apps)
Multi-Location (134 other apps)
Order Processing (95 other apps)
POS (175 other apps)
Promotions Management (89 other apps)
Sales Reporting (107 other apps)
Third Party Integration (115 other apps)

Additional information for Shop Methods

Key features of Shop Methods

  • Alerts/Notifications
  • Appointment Scheduling
  • CRM
  • Carfax
  • Employee Scheduling
  • Labor Rates
  • Online Parts Catalog
  • Parts Management
  • Parts ordering
  • Point of Sale (POS)
  • Quotes/Estimates
  • Repair Order Management
  • Service History Tracking
  • VIN Decoder
  • VIN Lookup
View All Features