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Toast POS vs Sapaad Comparison
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Overview
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...
Sapaad is a cloud-based point-of-sale (POS) and restaurant management system designed for restaurants of all sizes.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
165
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
39.99
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Rex S.
Pros
Cons
Cons
Key features
- Total features74
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Built-in Accounting
- CRM
- Cash Management
- Commission Management
- Contact Management
- Cost Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Delivery Estimate
- Delivery Management
- Delivery Tracking
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Food Delivery Dispatching
- For Bakeries
- For Bars/Clubs
- For Restaurants
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Kitchen/Menu Management
- Live Tracking
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Payments
- Multi-Location
- Online Ordering
- Online Payments
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- POS Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Receipt Management
- Recipe Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Returns Management
- Returns Tracking
- Routing
- SMS Messaging
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Transaction History
- Wait List Management
- Waitstaff Management
- Website Personalization
- eCommerce Management
- Total features61
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Billing & Invoicing
- Built-in Accounting
- CRM
- Cash Management
- Commission Management
- Contact Management
- Cost Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Delivery Estimate
- Delivery Management
- Delivery Tracking
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Food Delivery Dispatching
- For Bakeries
- For Bars/Clubs
- For Restaurants
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Item Management
- Kitchen/Menu Management
- Live Tracking
- Loyalty Program
- Menu Builder
- Mobile Access
- Mobile Payments
- Multi-Location
- Online Ordering
- Online Payments
- Order Entry
- Order Management
- Order Processing
- Order Scheduling
- Order Tracking
- Ordering Automation
- POS Integration
- Payment Processing
- Performance Metrics
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Receipt Management
- Recipe Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- Retail Inventory Management
- Returns Management
- Returns Tracking
- Routing
- SMS Messaging
- Sales Reports
- Sales Trend Analysis
- Separate Checks
- Split Checks
- Status Tracking
- Stock Management
- Table Management
- Third Party Integrations
- Tips Management
- Transaction History
- Wait List Management
- Waitstaff Management
- Website Personalization
- eCommerce Management
Integrations
- Total integrations59
- 7shifts
- Adobe Commerce
- Authorize.Net
- Braintree
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- Shopify
- Stripe
- Toast POS
- WooCommerce
- WordPress
- Worldpay
- Xero
- Zapier
- Total integrations5
- 7shifts
- Adobe Commerce
- Authorize.Net
- Braintree
- Google Analytics 360
- Google Calendar
- Google Maps
- Mailchimp
- Meta for Business
- PayPal
- QuickBooks Online Advanced
- Quickbooks Online
- Shopify
- Stripe
- Toast POS
- WooCommerce
- WordPress
- Worldpay
- Xero
- Zapier
Alternatives
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User reviews that mention these apps
thiru n.
Restaurants, 11-50 employees
Used daily for 1-2 years
Review source
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POS Integration with 3rd Party, Online Ordering system
1. don't have Nondiscountable items, when we have to give discounts for the total bill. it also affects the promo items. 2. SMS OTP issues, customers not willing to do this process, the login process is simple. 3. CRM does not collect more data and is not useful for promotion. like, retarget the customers. 4. it does not have many options for discounts in online ordering.. like buy 1 get 1 free, the...
Thanks a lot for your review!
Thariq K.
Hospitality, 51-200 employees
Used weekly for 6-12 months
Review source
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Sapaad is an end-to-end solution for a POS system. We have various different brands and Sapaad is our go-to POS system for all 20 outlets. It gives us consistency across all our brands which makes it easy to manage. Sapaad's support structure is good. They recently conducted training for all our staff from all our brands. Their team is really easy to work with and seem to appreciate their customers.
We have a requirement for customer-facing screens that we have already recommended to the Sapaad team.
Hi Thariq, thanks for finding the time to write a review! We at Sapaad love hearing how easy it is for our customers to manage multiple branches with just one account. We're always looking for new featuers to add to our software so we value each and every feedback that we're given. We have some cool new features coming out soon that may not only address your recommendations but also improve other aspects of your restaurant's workflow!
Mohammed R.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
Review source
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Excellent system and customer service. We attended the training session at their office and it was very insightful. The software is easy to understand and use even if you don't have any prior POS tech experience. It's as simple as using a smartphone.
We don't have any drawbacks. It's a good software overall.
Hi Mohammed, thanks for your review! We love hearing how easy and seamless it is for our customers to use Sapaad. As Sapaad is a cloud-based software, users can stay on top of their restaurant from anywhere in the world on any device that runs a browser.
Ahmad A.
Review source
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Setting up a POS can be difficult. But snapped has helped us to set it up in few mins and run. Specially good for events. Secondly, it helps one go over time to time statistical data in terms of sales and assists operations team to look forward to planning inventory.
No pros were added to this review
No cons were added to this review
Thanks for your feedback Ahmad!
Rashid H.
Hospitality, 11-50 employees
Used weekly for 1-2 years
Review source
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It was very important for us to have a POS system that was flexible and modern. We found Sapaad to be a comprehensive solution. What I like most is the ease of access and the freedom that the POWA offers as a hardware platform. It is compact and fully-featured. Their customer service experience is one the best.
Nothing that I can think of. I have a couple recommendations that I will send to the team.
Hi Rashid, thanks for leaving a review! We're always looking for ways to improve our system which is why we value every customer feedback. We have some great features lined up that you will absolutely love! You can visit our blog for updates and we'll definitely inform you once they've launched.
Jihad El Eit E.
Review source
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Sapaad
We never believed IT can turnaround our business till we started using Sapaad
We took one look at Sapaad and fell in love; now we're ditching our expensive on-premise POS across our chain and migrating all our restaurants to Sapaad. We're also able to build an affordable call-center into the business, something that was prohibitive earlier. The price is unbelievable for what we're getting.
No pros were added to this review
No cons were added to this review
Thank you Jihad for your feedback!
Ahmed A.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
Review source
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I generally like the product, but we need to enhance few things in inventory: 1) no report that gives us purchases by item. 2) no report that gives us consolidated or combined inventory for all locations for a certain date.
Simple covers most inventory related functions support having central kitchen through "Production" which many systems lack.
One of the weakest POS systems: - Does not support offers like discounts on certain days or hours, discounts related to check balance, discounts related to specific customers or groups. - Can not add modifiers for combos!! - Combos options and forced questions are not as smart as other systems. - Does not allow us to define the forced question "Dine in" or "take away"
Thank you for your feedback Ahmed!
Iqbal K.
Review source
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Sapaad has changed the way I view my business now I am always connected to it, and I have full visibility of every area of my operations, from home delivery efficiency, to staff performance, to individual transactions. I think Cloud-based POS are the future! I've also found the support and response of the Sapaad team to be refreshing they are immediate and accommodating.
No pros were added to this review
No cons were added to this review
Thank you very much Mr.Iqbal. I appreciate your kind words.
Nicola C.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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As our business developed, we researched POS tech providers who could provide a comprehensive solution to fit our unique operations. We found Sapaad to best complement our meal plans and our day-to-day operational requirements. We can easily set up our custom meal plans in Sapaad and schedule it for weekly or monthly. Meals are auto-printed in the kitchen on the day and prepared fresh. Sapaad provides easy access to monitoring our sales and revenue with live reports. We love that we can identify sales trends in our business, at a glance!
The software is easy to learn and we have had no difficulty in learning it ourselves. But I think on-site training and support would be more effective. Having said that, it has been fine for us and we've also had help when required.
Hi Nicola, thanks for writing a review! We at Sapaad love hearing about how different business types use our system. Sapaad was built to fit every type from small cafes and QSRs to kiosks and meal plan services. And we're happy to announce that we now offer both on-site and remote assistance to train each and every staff. We have some other great features lined up in the next few months that we know you'll absolutely love! We'll be sure to update you once they've launched.
Tahir S.
Review source
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Sapaad has become an indispensable part of my business, and now with my mobile food gearing up, I'm taking Sapaad wherever I go! Sapaad runs online, in a browser, so we deploy it with just a data sim and an internet device, and we're up and running in minutes. Compare that to setting up a traditional POS! The offline mode comes in handy, and the "bump screen" feature is great to keep on top of the order queues. With the live Dashboard, I'm able to monitor my business from anywhere at anytime.
No pros were added to this review
No cons were added to this review
Hi Thair, thanks for writing a review! We love hearing how much our customers enjoy Sapaad. We built Sapaad to have all the features our customers would require to operate their business. We actually have some cool new features launching soon that will definitely improve your operations! We'll be sure to send you a message when they come out. Cheers!
Chad G.
Restaurants, 11-50 employees
Used daily for 1-2 years
Review source
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I was unhappy with the POS software we were using previously and researched hundreds before I found Sapaad and signed up for the free demo. It seemed to have pretty much everything I was looking for. We use it for table management, cash register, printing bar, kitchen and customer tickets, reporting on sales and inventory. It's cloud based so it's much easier for the staff to work with. Our old system...
Since we are a full service restaurant, we have specific needs over other business types. We'd like to have the ability to transfer individual items between tables. Now we have to void the item and add it to the other table. Also it would be great if we can label a table instead of a static number. We have a lot of regular customers coming in and it would be great if we could customize their table in the system with their name perhaps. It makes service a lot easier. These are only the small stuff. Overall, we like the system and we have adapted to it, which is great.
Hi Chad, thanks for taking your time to write such a thoughtful review. And we're happy to hear you rave about our support team. They work extrememly hard to cater to all our customers' requests as soon as possible, be it through phone or email. We're constantly looking for ways to improve our system and user experience. We've already implemented some of the features you brought up but have much more awesome ones lined up in the near future! We'll be sure to update you once they've launched!
Darami C.
51-200 employees
Review source
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Our Sapaad experience at Sumo Sushi has been amazing. Sapaad addressed all business challenges that we had in the past. It covers all operational requirements of a restaurant POS that has helped us a lot in our administration. What first attracted us to Sapaad was the seamless implementation of their integrated call center module. It has really simplified our phone order management. With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive. Sapaad's progress has been phenomenal since the day we signed up. The software is always evolving with new features and functionalities; I'm excited to see what's in store.
No pros were added to this review
No cons were added to this review
Hi Darami, thanks for taking the time to write a review! We're happy to hear how many features your restauarant enjoys using. We built Sapaad to make the lives of restaurant owners easier--doing all the heavy work so our customers can focus on running their business. We're always lookinng for ways to improve our software to ensure that customers like you continue to enjoy using it.
Manan M.
Review source
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At Royal Kebab we pride ourselves on great food and quality service. And we strive ceaselessly to perfect our delivery process. We wanted a system that would bring everything together seamlessly, from calls, to the kitchen, to the delivery team. We also wanted to empower our staff to work smarter, and we wanted visibility into our business. Sapaad fit the bill. I was able to do the initial setup by myself in a few hours and test everything; amazing that you can do that with a POS. Sapaad's dashboard gives us live updates on business performance anywhere anytime, and the delivery management module lets us monitor and improve our delivery process and inceltivize our staff. The interface is modern and simple, and the call center module also frees us to centralize our call center at anytime.
No pros were added to this review
No cons were added to this review
Oofrish C.
11-50 employees
Review source
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At Kebab Bistro, we believe in quality and authenticity, in the food we offer and in the way we operate our business. It was very important to us that we pick a POS that helps us stay connected to our business and be in control of the quality of our operations. Sapaad's dashboard gives me a complete overview of my restaurant's sales anytime I want, even remotely; great for keeping tabs on what's happening....
No pros were added to this review
No cons were added to this review
Hi Oofrish, thanks for leaving a review! We at Sapaad love hearing our customers rave about the Dashboard. We made sure to include every report a restaurant might need--from best selling items to top performing staff--to make informed business decisions. We're constantly looking for ways to improve our product so we hope that you continue to enjoy it.
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