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Vagaro vs Solutionreach Comparison (2026)
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Good recommendations?
Vagaro
4.7
(3.6K)5
2.8K
4
634
3
120
2
41
1
52
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Solutionreach
3.8
(236)5
107
4
57
3
23
2
18
1
31
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one med spa platform. EMR, SOAP notes, HIPAA compliance, injectable tracking, online booking & POS — for medical aesthetics.
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
No screenshots yet
Pricing
User reviews
4.7
3.6K
5
4
3
2
1
2.8K
634
120
41
52
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app3.8
236
5
4
3
2
1
107
57
23
18
31
- Value for money
- Ease of use
- Features
- Customer support
57%
would recommend this appPros
“However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“From a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“I like that it combines scheduling, payment processing, and client management in one system, which helps reduce the need for multiple tools.”
MG
Mailen G.
Client
Pros
“The software is very specific about templates for scheduling, and we cannot differentiate between different appointment types.”
OE
Olivia E.
Patient Care Coordinator
“Occasionally we find some bugs and issues, but for the most part there are none.”
RH
Reagan H.
Optician
“I can say that it is one of the best systems to use for an eye doctor's office!”
RH
Reagan H.
Optician
Cons
“They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available.”
Carlos B.
Owner
“there are technical glitches, especially with the mobile app and booking system—things like sync issues, crashes, or clients having trouble booking appointments can be frustrating.”
CA
Chanelle A.
Hairstylist
“The fees for cancelation wotj the vendors and last minute changes are challenging sometimes because it is automatic the fees if you cancel even if your vendor says they won’t charge you”
Victoria H.
HR Director
Cons
“They have the worst customer service, they auto renew your contract without notifying you, they tell you and the business [sensitive content hidden] that you're liars (but using other words) they give you the run around and you can never get anywhere with them.”
SR
Samantha R.
Office Manager
“We detrimentally relied on assurances by sales rep [sensitive content hidden] that we could cancel at anytime. ”
PA
Paul A.
Admin
“It is very glitchy, you cannot get the system issues resolved, they claim that they have no issues of file for you, or records of you calling in to get tech support.”
SR
Samantha R.
Office Manager
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features180
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Responses
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Campaign Management
- Capacity Management
- Charting
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Optometrists
- For Physical Therapy
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Keyword Tracking
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Mass Texting
- Media Monitoring
- Medical Billing
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- One-to-One Messaging
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Online Store
- Online Trainer
- Orthodontic Charting
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Gateway Integration
- Payment Processing
- Payment Reminders
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Point of Sale (POS)
- Practice Management
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Conversations
- Real-time Scheduling
- Recall Tracking
- Receipt Management
- Records Management
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing
- Web Forms
- eCommerce Management
- Total features102
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Audit Trail
- Auto-Save
- Automated Responses
- Automated Scheduling
- Automated Text Generation
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Campaign Management
- Capacity Management
- Charting
- Chat/Messaging
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- Dental Practice Management
- Discount Management
- Document Management
- Document Storage
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Chiropractors
- For Dance Studios
- For Gyms
- For Healthcare
- For Martial Arts
- For Medical Spas
- For Optometrists
- For Physical Therapy
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Creation & Design
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Keyword Tracking
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Mass Texting
- Media Monitoring
- Medical Billing
- Member Accounts
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Messaging
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Mobile Payments
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-Location
- Multiple Payment Options
- Multiple User Accounts
- No-Show Tracking
- Nutrition Program
- One-to-One Messaging
- Online Booking
- Online Payments
- Online Registration
- Online Scheduling
- Online Store
- Online Trainer
- Orthodontic Charting
- PCI Compliance
- Partial Payments
- Patient Communications
- Patient Education
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Gateway Integration
- Payment Processing
- Payment Reminders
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Point of Sale (POS)
- Practice Management
- Product Identification
- Progress Notes
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Conversations
- Real-time Scheduling
- Recall Tracking
- Receipt Management
- Records Management
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- Scheduling
- Secure Data Storage
- Self Service Portal
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Third-Party Integrations
- Two-Way Communication
- Video Conferencing
- Web Forms
- eCommerce Management
Integrations
- Total integrations10
- Google Calendar
- Gusto
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- WordPress
- Xero
- Zoom Workplace
- Total integrationsN/A
- Google Calendar
- Gusto
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- WordPress
- Xero
- Zoom Workplace
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