Conversica Pricing, Features, Reviews & Comparison of Alternatives

Conversica

Artificial intelligence-driven sales assistant

4.5/5 (12 reviews)

Conversica overview

What is Conversica?

Conversica is a leading provider of Intelligent Virtual Assistants (IVA) helping organizations attract, acquire and grow customers at scale. A Conversica Intelligent Virtual Assistant is an AI-powered, SaaS-based software application that serves as a virtual team member and autonomously engages contacts, prospects, customers, or partners in human-like, two-way interactions at scale to accelerate revenue across the lifecycle of a customer. Customer-facing teams like marketing, sales, customer success and even collection departments in finance can benefit from augmenting their workforce with an Intelligent Virtual Assistant to automate and optimize revenue-generating activities.


Reaching out to over 100 million people on behalf of thousands of companies, Conversica Intelligent Virtual Assistants are built on a proven and patented intelligent automation platform integrating natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities that engage contacts over multiple communication channels and in multiple languages.
www.conversica.com

Pricing

Starting from
$2999/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Conversica screenshot: Automatic emails and SMS messages nurture new leads and the AI functionality identifies hot leadsThe Conversica Story: Applying Artificial Intelligence to Sales and MarketingConversica screenshot: Reports are generated on the most promising prospectsConversica screenshot: Reports and analytics help sales reps to prioritize their outreach efforts

Conversica reviews

Excellent
6

Very good
6

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.6
  4.3
  4.8
Shane Adair

Conversica has had a huge impact on our sales organization.

Used daily for 1-2 years
Reviewed 2019-01-18
Review Source: Capterra

We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Pros
I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Cons
Can't think of anything. Everything we have asked of Conversica has been handled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michelle Strain

Optimize your sales followup

Used daily for 1-2 years
Reviewed 2019-09-05
Review Source: Capterra

Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Pros
We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Cons
There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great tool to get filter out the "noise"

Used daily for less than 6 months
Reviewed 2019-07-19
Review Source: Capterra

Pros
Conversica is a great way to have a personal approach with prospects without using employee bandwidth. Customers feel like they are talking to a real person, while the platform has the ability to cut through the noise and only send quality leads.

Cons
It can be off on the level of accurateness at times for the quality of leads it passes on.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Adam Benitez

Find the Needles in the Haystack

Used daily for 1-2 years
Reviewed 2016-12-08
Review Source: Capterra

If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered. We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey. We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

It's Like Having a Rep that works 24/7

Used daily for 1-2 years
Reviewed 2018-09-07
Review Source: Capterra

It's been wonderful and a money saver.

Pros
Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

Cons
Nothing, only hard part is choosing a name for our AI rep.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Conversica pricing

Starting from
$2999/month
Pricing options
Free trial
Subscription
View Pricing Plans

Subscription pricing starting at $2,999/company/month based on functionality needs.

Contact Conversica for more information on pricing plans.

Conversica features

API
CRM Integration
Third Party Integration

Activity Dashboard (110 other apps)
Activity Tracking (72 other apps)
Automatic Notifications (61 other apps)
Collaboration Tools (61 other apps)
Contact Database (72 other apps)
Contact Management (74 other apps)
Customizable Templates (61 other apps)
Data Import/Export (70 other apps)
Email Integration (56 other apps)
Lead Capture (56 other apps)
Lead Management (73 other apps)
Real Time Data (67 other apps)
Reporting & Statistics (74 other apps)
Sales Analytics (69 other apps)
Sales Reporting (66 other apps)
Search Functionality (77 other apps)
Workflow Management (55 other apps)

Videos and tutorials

Additional information for Conversica

Key features of Conversica

  • AI assistant
  • Alerts and escalation
  • Artificial intelligence
  • Automatic follow-up
  • Automatic lead qualification
  • CRM integration
  • Call scheduling
  • Chatbot
  • Conversion rate optimization
  • Evaluate lead sources
  • Lead contact automation
  • Lead engagement
  • Lead notifications
  • Lead nurturing
  • Machine learning
  • Marketing integration
  • Performance analysis
  • SMS / email messaging
  • Sales assistance
View All Features

Benefits

• For Marketing, an IVA can drive your target audience to and follow up after critical virtual and physical events for your business maximizing marketing spend
• For Sales, an IVA can engage leads in a human-like dialogue to see who is ready to talk to sales leading to higher conversion rates.
• For Customer Success, an IVA can proactively gauge the health of a customer or determine their interest to buy additional products or services.
• For Finance, an IVA can politely but persistently collect overdue payments across your client and partner ecosystem.