Conversica Pricing, Features, Reviews & Comparison of Alternatives


Artificial intelligence-driven sales assistant

4.6/5 (5 reviews)

Conversica overview

Conversica is an artificial intelligence-based software that engages potential customers in two-way email or SMS conversations and ceaselessly addresses all prospects as many times as necessary in order to improve the chance of conversion. The platform can be used to engage, manage and track internet leads in real time. The Conversica platform determines the best sales opportunities and alerts the user or sales rep immediately, with automatic escalation when calls or follow-ups are needed. The easy-to-use dashboard of Conversica identifies at-risk leads, analyzes the best lead sources and gives insight into performance for improved lead management.

The marketing automation software and CRM tools allow the Conversica virtual sales assistant to nurture leads with two-way conversation. The AI technology interprets email responses from leads and takes necessary action like sending unique follow-up emails when needed. Sales reps get an immediate alert as soon as the lead turns into a sales opportunity. Moreover, the automated sales assistant can schedule appointments, so whenever the sales rep is ready to call, the lead will be ready to take the call.


Starting from
Pricing options
Value for money
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Business size



United States

Supported languages

Conversica screenshot: Automatic emails and SMS messages nurture new leads and the AI functionality identifies hot leadsThe Conversica Story: Applying Artificial Intelligence to Sales and MarketingConversica screenshot: Reports are generated on the most promising prospectsConversica screenshot: Reports and analytics help sales reps to prioritize their outreach efforts

Conversica reviews


Very good

Value for money
Ease of use
Customer support
Shane Adair

Conversica has had a huge impact on our sales organization.

Used daily for 1-2 years
Reviewed 2019-01-18
Review Source: Capterra

We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

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Adam Benitez

Find the Needles in the Haystack

Used daily for 1-2 years
Reviewed 2016-12-08
Review Source: Capterra

If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered. We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey. We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

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It's Like Having a Rep that works 24/7

Used daily for 1-2 years
Reviewed 2018-09-07
Review Source: Capterra

It's been wonderful and a money saver.Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

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Personal Assistant for the win!

Used daily for less than 6 months
Reviewed 2018-08-29
Review Source: Capterra

The thing I like most about Conversica is the 'set it, and forget it' functionality of it. Anytime a prospect responds, the email notification is simple. And if I need to respond accordingly, I can easily click the link in the email that directs me to the entire conversation. Life savor.

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Conversica just wasn't for us.

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

The concept was interesting. The software seemed to be a good idea and the system was easy enough to put in place.

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Conversica pricing

Starting from
Pricing options
Free trial
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Subscription pricing starting at $2,999/company/month based on functionality needs.

Contact Conversica for more information on pricing plans.

Conversica features

CRM Integration
Sales Reporting
Third Party Integration

Activity Dashboard (80 other apps)
Activity Tracking (54 other apps)
Automatic Notifications (46 other apps)
Collaboration Tools (43 other apps)
Contact Database (48 other apps)
Customizable Templates (38 other apps)
Data Import/Export (40 other apps)
Email Integration (44 other apps)
Lead Capture (38 other apps)
Lead Management (39 other apps)
Monitoring (43 other apps)
Real Time Data (53 other apps)
Reporting & Statistics (40 other apps)
Sales Analytics (49 other apps)
Sales Tracking (42 other apps)
Search Functionality (48 other apps)

Additional information for Conversica

Key features of Conversica

  • AI assistant
  • Alerts and escalation
  • Artificial intelligence
  • Automatic follow-up
  • Automatic lead qualification
  • CRM integration
  • Call scheduling
  • Chatbot
  • Conversion rate optimization
  • Evaluate lead sources
  • Lead contact automation
  • Lead engagement
  • Lead notifications
  • Lead nurturing
  • Machine learning
  • Marketing integration
  • Performance analysis
  • SMS / email messaging
  • Sales assistance
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• Conversica leverages artificial intelligence to automate lead qualification and contact procedures.

• The cloud-based platform ensures every lead is contacted and objectively measures all lead sources that boost marketing ROI.

• The sales team can gain insight into sales team performance and identify top performers with Conversica’s sales report follow-ups.

• Conversica improves lead scoring for lead marketing automation software like Pardot, Eloqua, and Marketo with Salesforce.

• The software determines the best sales opportunities and alerts the user or sales rep immediately.