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Fathom vs Fireflies Comparison (2026)

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Fathom

Fireflies

Overview

Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

Fireflies.ai is an AI-powered meeting assistant that transcribes, summarizes, and analyzes team conversations across meetings, email, chat, and CRM platforms. The software offers automatic transcription in over one hundred languages with speaker recognition, generates detailed meeting summaries with action items, and provides searchable transcripts with conversation intelligence features including sentiment analysis and topic tracking.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

5.0

810

783

Value for money

Ease of use

Features

Customer support

99%

would recommend this app

4.9

735

655

Value for money

Ease of use

Features

Customer support

96%

would recommend this app

Pros

“Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!”

Ryan R.

Owner

“I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.”

Russell P.

Fractional CRO

“I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.”

James L.

Director

Pros

“The ability to search transcripts for specific keywords or concepts allows me to recall vital contract details or strategic pivots instantly.”

Dr. H.

Founder and CEO

“We've been using it for a year now and it has been a gamechanger for our organization, time optimization and even the satisfaction of our clients as they receive their own summary and action plan for each meeting”

Daniela J.

COO

“Great, the transcriptions are used to expand on the information that is addressed on the meetings, while the intelligent summaries are great ways to so the key points of the meeting minutes after the meeting has ended or while the meeting is running”

Pablo R.

Automatization and process improvement

Cons

“When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space.”

Sebastian P.

Head of Digital Transformation

“The only thing I’d mention is that sometimes the transcriptions aren’t 100% perfect, especially if there’s background noise or multiple speakers talking over each other. But it’s minor, and the tool is still way ahead of manually taking notes!”

Sathupheap C.

Marketing Manager

Cons

“Transcription accuracy dips with heavy crosstalk, strong accents, or a lot of industry-specific jargon and proper nouns, so I still have to review and clean up names and technical terms before anything client-facing goes out.”

Seth W.

Grant Specialist

“I found it difficult to understand how to configure Fireflies so that meeting notes are automatically created and linked across all of my Pipedrive pipelines.”