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Fathom vs Rilla Comparison (2026)

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Fathom

Rilla

Overview

Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

Rillavoice is a cloud-based speech analytics software for the home improvement industry. It uses AI to automatically transcribe, analyze, and give users feedback to improve their close rates and help their sales managers save dozens of hours every month. The AI provides insights to help reps talk better, follow the sales processes to increase the close rate, and provide tangible content on how top sellers at the company are overcoming obstacles.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No screenshots yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

5.0

810

783

Value for money

Ease of use

Features

Customer support

99%

would recommend this app

4.8

368

310

Value for money

Ease of use

Features

Customer support

82%

would recommend this app

Pros

“Like-- more accurate than if you had a human taking notes with you. And because it records the meetings, you can click on a sentence from the ai notes and it will replay that section of the call for extra context!”

Ryan R.

Owner

“I can also generate summaries mapped to my favourite sales qualification frameworks like SPICED. if I want deeper analysis, I can ask Fathom about specific topics and I get the answer without having to dive into the recording directly.”

Russell P.

Fractional CRO

“I use it to manage multiple, fast moving projects, Fathom allows me to seamlessly run meetings without having to log and track the next steps and follow on points.”

James L.

Director

Pros

“I appreciate the ease of recording appointments and walk-ins, as it allows for me to be more present with potential customers and I can upload the notes with ease to the CRM afterwards.”

Xavier M.

Sales Assistant

“Also very useful from the coaching perspective, as my sales manager reviews 2-3 of my appointments weekly and leaves notes for me on where I'm doing well and how to improve.”

Xavier M.

Sales Assistant

“It captures the reality of what’s actually being said in the field, then breaks it down into actionable data—talk ratios, keyword usage, objection handling, and coaching moments—so feedback is specific and objective instead of based on gut feel.”

Mike G.

VP of Sales

Cons

“When viewing meeting notes on smaller screens (e.g., 13 or 14-inch MacBooks), scrolling through the notes feels a bit uncomfortable, even though the video itself doesn’t take up much space.”

Sebastian P.

Head of Digital Transformation

“The only thing I’d mention is that sometimes the transcriptions aren’t 100% perfect, especially if there’s background noise or multiple speakers talking over each other. But it’s minor, and the tool is still way ahead of manually taking notes!”

Sathupheap C.

Marketing Manager

Cons

“I do wish that the transcription was more accurate, as it sometimes does not pick up on certain parts of my conversation with a client and then I get a lower score because of it, and it will occasionally add random cuss words to the transcription at times.”

Xavier M.

Sales Assistant

“The conversation recap is amazing and spot on but the actual back and forth transcription of the entire visit is not acurate of what I am actually saying and what they are actually saying and that bothers me a lot.”

Desirea M.

Sales Associate

“Ai speech to text is still learning and not 100% accurate, this does result in some doubt as to accuracy of the Ai in giving feedback.”

Matthew E.

CRM Manager