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Groove vs Liine Comparison (2026)

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Groove logo

Groove

Liine logo

Liine

Overview

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.

AI-powered call tracking, marketing analytics and ad optimization platform built for multisite healthcare, dental and vet practices

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

146

5

4

3

2

1

106

35

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.9

162

5

4

3

2

1

148

13

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“It may be because they're a small team but it can take weeks for them to solve a minor issue.”
HT

Haruki T.

Sr. ADR

“The detailed statistics which it produces showing our timelines we spend on meeting.”
Verified reviewer profile picture

Santhosh B.

Global data associate

“I used it for email and calendar tracking, where Groove captured all the relevant emails, and meetings and logged the analysis in Salesforce for further use.”
Verified reviewer profile picture

Mansi M.

Software Engineer

Pros

“So far, this software has been helping the office locate and see miss calls and also it helps with knowing if the patient is a new patient or existing.”
AM

Amy M.

Front desk

“It is very important that we know if this is a Spanish speaking call or an English call, we have a lot of call that are Spanish and the person in or office that speaks Spanish is not always the one that make the call backs.”
MA

Michele A.

Front Desk Coordinator

“My favorite thing about Liine is the amount of data we get, we are a very metric driven organization, and these insights help us understand how we are doing in our marketing efforts”
ms

molly s.

project coordinator

Cons

“Additionally, for small teams or individual users on a tight budget, the software's pricing options could be prohibitive. Despite Groove's extensive project management functionality, some complex customization possibilities could be missing compared to more specialist project management solutions.”
AB

Angelica B.

University Intern

“The team has also highlighted that the Groove dialer can be glitchy and is not the most efficient.”
BP

Bobby P.

Director, Sales Operations

“Formatting can be a tad difficult and learning how to use the platform wasn't as easy I thought it would be.”
Verified reviewer profile picture

Miranda J.

Customer Enablement Manager

Cons

“That it does not allow text messages.”
AM

Amy M.

Front desk

“I knew going into our partnership that they do not at this time, so this was by means a dropped ball on their end.”
AA

Austin A.

Marketing Manager

“I don't like that after attempting to reach someone after 3-4 times the lead is still left there. ”
EM

Esperanza M.

Patient CAre Coordinator

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features73
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Healthcare
  • For Insurance Industry
  • For Sales Teams/Organizations
  • Forms Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Location
  • Natural Language Processing
  • On-Demand Recording
  • Online Forms
  • Opportunity Management
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Tracking
  • Voice Mail
  • Web Forms
  • Workflow Automation
  • Workflow Management
  • Total features132
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Dialer
  • Automatic Call Distribution
  • Autoresponders
  • Business Process Automation
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • For Healthcare
  • For Insurance Industry
  • For Sales Teams/Organizations
  • Forms Management
  • Goal Setting/Tracking
  • HIPAA Compliant
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Leaderboards
  • Live Chat
  • Machine Learning
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Location
  • Natural Language Processing
  • On-Demand Recording
  • Online Forms
  • Opportunity Management
  • Patient Communications
  • Patient Engagement
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Predictive Dialer
  • Prospecting Tools
  • Queue Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Activity Management
  • Sales Automation
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Transfers/Routing
  • Visitor Tracking
  • Voice Mail
  • Web Forms
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations9
  • 8x8 Contact Center
  • ActiveCampaign
  • Birdeye
  • CTM
  • CallRail
  • Gmail
  • Google Analytics 360
  • Google Sheets
  • Highspot by Seismic
  • HubSpot CRM
  • Intiveo
  • Invoca
  • Jive
  • LinkedIn for Business
  • Microsoft Outlook
  • NexHealth
  • Phone.com
  • PhoneWagon
  • Qualified
  • RingCX
  • Salesforce Sales Cloud
  • Seismic
  • Sendoso
  • Twilio
  • Vidyard
  • Weave
  • ZENOTI
  • Zapier
  • Total integrations19
  • 8x8 Contact Center
  • ActiveCampaign
  • Birdeye
  • CTM
  • CallRail
  • Gmail
  • Google Analytics 360
  • Google Sheets
  • Highspot by Seismic
  • HubSpot CRM
  • Intiveo
  • Invoca
  • Jive
  • LinkedIn for Business
  • Microsoft Outlook
  • NexHealth
  • Phone.com
  • PhoneWagon
  • Qualified
  • RingCX
  • Salesforce Sales Cloud
  • Seismic
  • Sendoso
  • Twilio
  • Vidyard
  • Weave
  • ZENOTI
  • Zapier

Alternatives

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