Groove vs SalesLoft

Mailchimp

Constant Contact

Freshsales

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

Constant Contact is a digital and email marketing platform that provides tools for creating, sending, and tracking email campaigns. The platform offers customizable email templates, AI writing assistance, and automation features to help businesses reach audience. Additionally, it includes social media marketing capabilities, SMS marketing, and multi-account solutions for organizations managing multiple locations or teams.

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire customer journey, from prospecting to contact and conversion.


Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Appointment Scheduling

Auto-Dialer

Business Process Automation

Calendar Management

Calendar Sync

Call Logging

Call Recording

Call Tracking Metrics

Campaign Analytics

Campaign Management

Client Management

Collaboration Tools

Commenting/Notes

Communication Management

Contact Management

Content Management

Customer Database

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Drip Campaigns

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

Field Sales Management

For Insurance Industry

For Sales Teams/Organizations

Interaction Tracking

Lead Capture

Lead Management

Lead Qualification

Meeting Management

Mobile App

Multi-Campaign

Opportunity Management

Performance Management

Performance Metrics

Pipeline Management

Process/Workflow Automation

Prospecting Tools

Real-Time Analytics

Real-Time Data

Real-Time Reporting

Reminders

Reporting/Analytics

Reporting & Statistics

Sales Activity Management

Sales Automation

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Scheduling

Search/Filter

Strategic Planning

Task Management

Team Management

Template Management

Territory Management

Third-Party Integrations

Workflow Management

Proprietary

Groove

Web-based

Windows

iPhone

Outreach

SalesLoft

Basic

Global data associate

The detailed statistics which it produces showing our timelines we spend on meeting.

University Intern

Additionally, for small teams or individual users on a tight budget, the software's pricing options could be prohibitive. Despite Groove's extensive project management functionality, some complex customization possibilities could be missing compared to more specialist project management solutions.

Don't have to rely on too many software for communicating with colleagues in various modes.

Sr. ADR

It may be because they're a small team but it can take weeks for them to solve a minor issue.

Software Engineer

I used it for email and calendar tracking, where Groove captured all the relevant emails, and meetings and logged the analysis in Salesforce for further use.

Digital Marketing

We were able to efficiently and automatically send many emails, as well as forward emails so that potential customers can be aware of the original emails being sent.

I like that is a perfect choice for managing the sales engagement of your business, it provides multiple software like a complete suite for the business that basically allows end-to-end workflow management of the business.

Account Executive

Additionally, email templates can be loaded in, shared to other team members, and easily accessible right in Groove's email plug-in which has also significantly, positively impacted my outreach and engagement efforts.

We were able to efficiently cooperate on a variety of projects because to the software's smooth communication capabilities.

A wide range of capabilities provided by Groove simplify collaboration and increase output.

Account Manager

It's not a huge issue but I tend ot keep an eye on my outbox just to make sure everything has sent.

It is also necessary to automate the sending of SMS and to add a voice command to activate voice messages within the platform.

Strategic Accounts and Business Development Manager

Groove helps tremendously when it comes to email tracking either for hunting in new, prospective accounts or with customers alike.

Student 

Some times it is lag suddenly it shows low internet connection and the priceing for the stocks is High price improveing and some bug fixing it would be better experience

Groove's ability to link to other systems is very beneficial and saves a ton of time that would otherwise be spent duplicating and logging information.

Director, Sales Operations

We are hoping to see more powerful integrations built with auto dialers (like Orum) and conversation intelligence tools.

Groove automatically also logs Google calendar events and syncs automatically in the background.

Freelancer

I use it for daily chores, and we utilize it every day to keep track of our tasks and ensure that we call, email, and SMS each lead.

The team has also highlighted that the Groove dialer can be glitchy and is not the most efficient.

Email tracking through Groove has been a game-changer for my client and prospect outreach.

Groove has a lot of tools that are useful in my role and  definitely improve my client engagement efforts.

Moreover, I had complete control over which emails need to be synced and which aren't.

Development and Outreach

I wish you could edit current flows more easily especially adding in different features

Improveing the some bug fixes and lags in the software it would be the best experience

Customer Enablement Manager

Formatting can be a tad difficult and learning how to use the platform wasn't as easy I thought it would be.

Director of Sales & Client Success

This software provides a fairly simple way to both integrate new leads and contacts into Salesforce and other CRMs.

Senior Customer Success manager

I love the amount of easy to read reports it provides without having to go into Salesforce

Supplier Success Manager

It didn't stop all the emails but a good majority of them.

Data and analytics are helpful and not overwhelming.

Instructional Technologist 

Operations Manager

it was a lot to manage and ate a lot of my time.

Groove as a streaming feature is amazing.

billing officer

What I like least in Groove is you need to have an internet access for you to play your favorite music.

The features that I'd like most in Groove is I can play my favorite music that I want.

Founder/CEO

I started using this product when I was new in marketing and I wasn't 100% sure what funnels were.

Funnel Builder

Sometimes there are bugs when I m trying to update the site.

Configuration Specialist

This makes prospect management a lot easier for my user base and grants transparency for management to see the activities of their reps.

Really easy implementation and great onboarding/customer support.

Game Designer

My first experience with Groove was when  recommend it to a client based on the good reviews i found since it becomes a great at tool for developing their business

Depending on the lead state, we have multiple flows.

Groove made it very easy to understand all the different aspects of e-mail marketing.

I think it's more clunky compared to a lot more other options in the market.

I find the aggressive style of marketing the site kinda annoying

Business Operations

Groove is native to Salesforce and we love this aspect.

I like that Groove provides an optional dialer with their license package.

Email

Team Collaboration

Call Dialer

Bugs and Issues

Prospect Outreach

Calendar and Email

Email Client

Features

Flow

Customer Support

Mid-size Business

Large Enterprises

Small Business

Groove.co

Substrata Q

Q is a powerful email intelligence solution for B2B dealmakers. It relies on a cutting-edge social signal processing AI to analyze implicit meaning (subtext), true sentiment and power dynamics.

Slack

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Outreach is a sales execution platform that helps businesses optimize productivity. It offers insightful engagement with customers and helps teams design, measure, and improve workflows.

Bookkeeping

Overall I have not been satisfied with our experience using SalesLoft because of the lacking support for business to consumers.

Revenue Operations Manager

The stellar account manager, customer success and support provided by salelsoft is some of the best I’ve received by any third party provider.

Sales Development Rep

The tool has a lot to offer for any tech sales company or SDR role that needs a CRM to manage customers.

Salesloft is a cloud-based sales engagement platform that helps sales teams to automate sales plays, access coaching material, manage pipelines, and more. The platform offers a range of integrated modules including Sales Email, Calendaring, Analytics, CRM Sync, and more.

Groove vs SalesLoft Comparison (2026)

Groove

SalesLoft

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives