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HubSpot CRM vs HoneyBook Comparison (2026)
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Good recommendations?
HubSpot CRM
4.5
(4.4K)5
2.7K
4
1.3K
3
241
2
50
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HoneyBook
4.7
(692)5
573
4
77
3
24
2
8
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.
Everything you need to manage your florist business: proposals, contracts, payments, and more. Get started with a 7 day free trial today.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
4.4K
5
4
3
2
1
2.7K
1.3K
241
50
37
- Value for money
- Ease of use
- Features
- Customer support
78%
would recommend this app4.7
692
5
4
3
2
1
573
77
24
8
10
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this appPros
“Having CRM, marketing automation, and customer service tools integrated into a single platform means your data stays connected - contact records, campaign interactions, and support history are all visible in one place, creating a much more coherent view of the customer journey.”
Krystal M.
People Operations
“I appreciated HubSpot's user-friendly design, powerful automation workflows, robust reporting, and seamless alignment between marketing and sales teams.”
CG
Christian G.
Marketing Operations Manager
“It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities.”
Andrea L.
Innovation Manager
Pros
“I liked its ability to track the invoice from sending to payment, as it documents all of that in the records with date and time efficiently.”
MG
Moran G.
Mobile Marketing Lead
“It enables us to create digital invoice forms and link them to customer records and email with ease.”
MG
Moran G.
Mobile Marketing Lead
“It referenced clicking an underlined project name above, but that underlined project name did not appear on the thank-you screen.”
JP
Jodi P.
Manager
Cons
“The pricing structure is complex, and costs can escalate significantly as you add features, hubs, or users - making it difficult to predict what you'll actually end up paying.”
Krystal M.
People Operations
“Over time, more features that many teams would consider fairly basic are being moved behind extra paid tiers. As your usage grows, it becomes harder to stay on lower plans without running into limitations, which can increase costs faster than expected.”
MS
Martina S.
VP
“Hubspot does not allow to have several phone numbers for one customer and only allow to have up to two email addresses for each customer.”
IL
Ina L.
Insurance Advisor
Cons
“The issue I am running into is that the client flow is confusing, repetitive, and not nearly as customizable as it needs to be for a professional service-based business. After a client completes a form, schedules a consultation, and pays, they are shown a thank-you screen, receive a payment receipt, and then receive a separate scheduled session email.”
JP
Jodi P.
Manager
“HoneyBook has useful features, but the lack of control over important client-facing details and the difficulty getting fast, specific support answers makes the platform frustrating to use. When clients are paying, scheduling, and receiving automated communication, the process should feel clean and professional — not repetitive, confusing, or limited by features that cannot be customized.”
JP
Jodi P.
Manager
“The problem is that the same information is being repeated in multiple places, and some of the instructions do not even make sense depending on where they appear.”
JP
Jodi P.
Manager
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features137
- ACH Payment Processing
- AI Copilot
- AI Text Generation
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Authentication
- Autonomous Task Execution
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management
- Case Management
- Channel Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Completion Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Library
- Contract Drafting
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Accounts
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Debit/Credit Card Processing
- Decision Making
- Design Templates
- Desktop Integration
- Digital Signature
- Document & Content Mgmt.
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Facility Scheduling
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Mac Devices
- For Photography Studios
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Management
- Gamification
- General Ledger
- Generative AI
- Group Scheduling
- Hourly Billing
- In-Person Payments
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile User Support
- Monitoring
- Multi-Channel Communication
- Multi-Channel Social Integration
- Multi-step Planning
- Multiple Projects
- Natural Language Interaction
- Natural Language Processing
- No-Code
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Payment Gateway Integration
- Payment Processing
- Performance Metrics
- Performance and Reliability
- Personalization and Recommendation
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Process Modeling & Designing
- Product & Price List Management
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchasing & Receiving
- Quote & Order Management
- Quotes/Estimates
- RFP Management
- Real-Time Data
- Real-Time Notifications
- Recurring Invoicing
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- Room Booking
- Rules-Based Workflow
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Sentiment Analysis
- Signature Creation
- Signature Management
- Single Sign On
- Social Collaboration Features
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Status Tracking
- Summary Reports
- Support Analytics
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Team Collaboration
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timer
- To-Do List
- User, Role, and Access Management
- Version Control
- Web-based Deployment
- Work Order Creation
- Workflow Automation
- Workflow Capability
- Workflow Configuration
- Workflow Management
- Total features150
- ACH Payment Processing
- AI Copilot
- AI Text Generation
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Authentication
- Autonomous Task Execution
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management
- Case Management
- Channel Management
- Client Management
- Client Portal
- Client Tracking
- Collaboration Tools
- Commission Management
- Communication Management
- Completion Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Generation
- Content Library
- Contract Drafting
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Accounts
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Synchronization
- Data Visualization
- Deadline Management
- Deal Management
- Debit/Credit Card Processing
- Decision Making
- Design Templates
- Desktop Integration
- Digital Signature
- Document & Content Mgmt.
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Sequences
- Email Templates
- Email Tracking
- Employee Management
- Employee Scheduling
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Facility Scheduling
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Mac Devices
- For Photography Studios
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Automation
- Forms Management
- Gamification
- General Ledger
- Generative AI
- Group Scheduling
- Hourly Billing
- In-Person Payments
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Management
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Live Chat
- Marketing Automation
- Marketing ROI Analytics
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Payments
- Mobile User Support
- Monitoring
- Multi-Channel Communication
- Multi-Channel Social Integration
- Multi-step Planning
- Multiple Projects
- Natural Language Interaction
- Natural Language Processing
- No-Code
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Payment Gateway Integration
- Payment Processing
- Performance Metrics
- Performance and Reliability
- Personalization and Recommendation
- Pipeline Management
- Pipeline Reports
- Point of Sale (POS)
- Pre-built Templates
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Process Modeling & Designing
- Product & Price List Management
- Project Billing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Tracking
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchasing & Receiving
- Quote & Order Management
- Quotes/Estimates
- RFP Management
- Real-Time Data
- Real-Time Notifications
- Recurring Invoicing
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Role-Based Permissions
- Room Booking
- Rules-Based Workflow
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduling
- Search/Filter
- Segmentation
- Sentiment Analysis
- Signature Creation
- Signature Management
- Single Sign On
- Social Collaboration Features
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Status Tracking
- Summary Reports
- Support Analytics
- Tagging
- Task Editing
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Team Collaboration
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Time & Expense Tracking
- Time Tracking
- Timer
- To-Do List
- User, Role, and Access Management
- Version Control
- Web-based Deployment
- Work Order Creation
- Workflow Automation
- Workflow Capability
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations194
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Agile CRM
- Aircall
- Airtable
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Avaza
- Azuqua
- Basecamp
- Bedrock Data
- Benchmark Email
- BenchmarkONE
- Bidsketch
- BigContacts
- Bitrix24
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Canva
- Capsule
- Ceros
- Chargebee
- ChartMogul
- Chatfuel
- ClearVoice
- ClickFunnels
- ClickUp
- ClientPoint
- Clio
- CoSchedule
- Coevera
- Cognito Forms
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Dotdigital
- Drift
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Evernote Teams
- Formstack Forms
- FreshBooks
- Freshsales
- Front
- FullContact
- GetResponse
- Getsitecontrol
- Gmail
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Help Scout
- Highrise
- Hive
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Instapage
- Invoca
- Jotform
- Justuno
- Keap
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klaviyo
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Less Annoying CRM
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailshake
- Marketo Engage
- MeisterTask
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft To Do
- MoData Suite
- Mojo Helpdesk
- Myphoner
- Netskope One Platform
- Nimble
- Nutshell
- Olark
- OnceHub
- OneDrive
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- PayPal
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Planning Pod
- Podio
- Powtoon
- Prismm
- Privy
- Process Street
- Proposify
- Pure Chat
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- Robly
- Route4Me
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Schedule it
- Semrush
- SendGrid
- ServiceM8
- Shopify
- Skyvia
- Slack
- Slemma
- Smartling
- Square for Retail
- Squarespace
- Stitch Labs
- Streak
- Stripe
- SurveyMonkey
- Taboola
- Teachable
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Textmagic
- Thryv
- Todoist
- Toggl
- Toky
- Trello
- Twilio
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vtiger CRM
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Invoice
- Zoho Mail
- Zoom Workplace
- ZoomInfo Sales
- Zoomph
- dotloop
- iCloud
- monday AI Work Platform
- noCRM
- weclapp
- Total integrations81
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Agile CRM
- Aircall
- Airtable
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Avaza
- Azuqua
- Basecamp
- Bedrock Data
- Benchmark Email
- BenchmarkONE
- Bidsketch
- BigContacts
- Bitrix24
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Canva
- Capsule
- Ceros
- Chargebee
- ChartMogul
- Chatfuel
- ClearVoice
- ClickFunnels
- ClickUp
- ClientPoint
- Clio
- CoSchedule
- Coevera
- Cognito Forms
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Dotdigital
- Drift
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Evernote Teams
- Formstack Forms
- FreshBooks
- Freshsales
- Front
- FullContact
- GetResponse
- Getsitecontrol
- Gmail
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Help Scout
- Highrise
- Hive
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Instapage
- Invoca
- Jotform
- Justuno
- Keap
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klaviyo
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Less Annoying CRM
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailshake
- Marketo Engage
- MeisterTask
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- Microsoft To Do
- MoData Suite
- Mojo Helpdesk
- Myphoner
- Netskope One Platform
- Nimble
- Nutshell
- Olark
- OnceHub
- OneDrive
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- PayPal
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Planning Pod
- Podio
- Powtoon
- Prismm
- Privy
- Process Street
- Proposify
- Pure Chat
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- Robly
- Route4Me
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Schedule it
- Semrush
- SendGrid
- ServiceM8
- Shopify
- Skyvia
- Slack
- Slemma
- Smartling
- Square for Retail
- Squarespace
- Stitch Labs
- Streak
- Stripe
- SurveyMonkey
- Taboola
- Teachable
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Textmagic
- Thryv
- Todoist
- Toggl
- Toky
- Trello
- Twilio
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vtiger CRM
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wrike
- Wufoo
- Xero
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Invoice
- Zoho Mail
- Zoom Workplace
- ZoomInfo Sales
- Zoomph
- dotloop
- iCloud
- monday AI Work Platform
- noCRM
- weclapp
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