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HubSpot CRM vs Thryv Comparison (2026)
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Good recommendations?
HubSpot CRM
4.5
(4.4K)5
2.7K
4
1.3K
3
241
2
50
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Thryv
4.2
(538)5
343
4
96
3
29
2
9
1
61
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.
Marketing automation for small business. Thryv integrates text and email marketing with contact management for a fully connected marketing automation suite.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
4.4K
5
4
3
2
1
2.7K
1.3K
241
50
37
- Value for money
- Ease of use
- Features
- Customer support
78%
would recommend this app4.2
538
5
4
3
2
1
343
96
29
9
61
- Value for money
- Ease of use
- Features
- Customer support
74%
would recommend this appPros
“Having CRM, marketing automation, and customer service tools integrated into a single platform means your data stays connected - contact records, campaign interactions, and support history are all visible in one place, creating a much more coherent view of the customer journey.”
Krystal M.
People Operations
“I appreciated HubSpot's user-friendly design, powerful automation workflows, robust reporting, and seamless alignment between marketing and sales teams.”
CG
Christian G.
Marketing Operations Manager
“It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities.”
Andrea L.
Innovation Manager
Pros
“I can keep track of my clients and what stage of the sale they are in, do invoicing, track commissions, schedule appointments, have a website and social media content created and posted for me. ”
KD
Kristy D.
Independent Health and Medicare Insurance Broker
“Between the customer support and being able to send files to the clients and receive files from the clients and also being able to have text and email conversations it is top notch.”
ET
Eva T.
EXECUTIVE ASSISTANT
“Because it a very customizable multi-service solution, company wide adoption was a relatively slow process due to its complexity, and proficiency required taking full advantage of Thryv's educational and support process.”
AH
Alan H.
Director of Operations and Accounts
Cons
“The pricing structure is complex, and costs can escalate significantly as you add features, hubs, or users - making it difficult to predict what you'll actually end up paying.”
Krystal M.
People Operations
“Over time, more features that many teams would consider fairly basic are being moved behind extra paid tiers. As your usage grows, it becomes harder to stay on lower plans without running into limitations, which can increase costs faster than expected.”
MS
Martina S.
VP
“Hubspot does not allow to have several phone numbers for one customer and only allow to have up to two email addresses for each customer.”
IL
Ina L.
Insurance Advisor
Cons
“I feel like pricing keeps going up quite frequently and the social media content does have to be tweaked periodically because it is not always completely accurate.”
KD
Kristy D.
Independent Health and Medicare Insurance Broker
“Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line.”
AL
Andrew L.
ownder
“We are still working through some issues with posting to Instagram.”
JH
Jeanette H.
Store Manager
- Vendor responds to reviews
- Last review15 days ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features137
- 2-Way Messaging
- AI Copilot
- AI Text Generation
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Automatic Re-ordering
- Autonomous Task Execution
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Booking Management
- Brand Management
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Case Management
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Data Enrichment
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Visualization
- Deal Management
- Decision Making
- Dental Practice Management
- Desktop Integration
- Document & Content Mgmt.
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Management
- For Chiropractors
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Generative AI
- Group Scheduling
- Image Library
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Invoice Creation
- Invoice History
- Invoice Management
- Job Scheduling
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Marketing ROI Analytics
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile App
- Mobile Coupons
- Mobile Payments
- Mobile User Support
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Multi-step Planning
- Natural Language Interaction
- Negative Feedback Management
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Store
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Records Management
- Payment Processing
- Payment Reminders
- Performance Metrics
- Performance and Reliability
- Pipeline Management
- Pipeline Reports
- Post Scheduling
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Proposal Generation
- Prospecting Tools
- Quote & Order Management
- Quotes/Estimates
- ROI Tracking
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Role-Based Permissions
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shortcodes
- Single Sign On
- Social Collaboration Features
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Support Analytics
- Tagging
- Task Management
- Tax Calculation
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Wait List Management
- Web-based Deployment
- Website Analytics
- Website Management
- Workflow Capability
- Workflow Management
- Total features161
- 2-Way Messaging
- AI Copilot
- AI Text Generation
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Automatic Re-ordering
- Autonomous Task Execution
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Booking Management
- Brand Management
- Brand Tracking
- Breadth of Partner Applications
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Case Management
- Channel Management
- Chat/Messaging
- Class Scheduling
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Cross-system Integration
- Customer Contract Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customer Support Portal
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Data Enrichment
- Data Import & Export Tools
- Data Import/Export
- Data Security
- Data Visualization
- Deal Management
- Decision Making
- Dental Practice Management
- Desktop Integration
- Document & Content Mgmt.
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Scheduling
- Event Triggered Actions
- Feedback Management
- Field Sales Management
- File Management
- For Chiropractors
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Gamification
- Generative AI
- Group Scheduling
- Image Library
- Interaction Tracking
- Internal Chat Integration
- Internationalization
- Invoice Creation
- Invoice History
- Invoice Management
- Job Scheduling
- Knowledge Base
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Live Chat
- Marketing Automation
- Marketing Calendar
- Marketing ROI Analytics
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile App
- Mobile Coupons
- Mobile Payments
- Mobile User Support
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Channel Social Integration
- Multi-Location
- Multi-step Planning
- Natural Language Interaction
- Negative Feedback Management
- Onboarding
- Online Booking
- Online Invoicing
- Online Payments
- Online Store
- Opportunity & Pipeline Mgmt.
- Opportunity Management
- Output Document Generation
- Partner Relationship Mgmt. (PRM)
- Patient Records Management
- Payment Processing
- Payment Reminders
- Performance Metrics
- Performance and Reliability
- Pipeline Management
- Pipeline Reports
- Post Scheduling
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Product & Price List Management
- Proposal Generation
- Prospecting Tools
- Quote & Order Management
- Quotes/Estimates
- ROI Tracking
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Recurring Appointments
- Referral Tracking
- Reminders
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Role-Based Permissions
- Room Booking
- SMS Marketing
- SMS Messaging
- SMS Reminders
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Sandbox / Test Environments
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Sentiment Analysis
- Shortcodes
- Single Sign On
- Social Collaboration Features
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Network Integration
- Social Promotion
- Softphone
- Source Tracking
- Support Analytics
- Tagging
- Task Management
- Tax Calculation
- Template Management
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- User, Role, and Access Management
- Wait List Management
- Web-based Deployment
- Website Analytics
- Website Management
- Workflow Capability
- Workflow Management
Integrations
- Total integrations194
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Bedrock Data
- Benchmark Email
- Better Proposals
- Bidsketch
- BigContacts
- Bitrix24
- BombBomb
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Capsule
- CareerPlug
- Ceros
- Chargebee
- ChartMogul
- Chatfuel
- ClearVoice
- ClickFunnels
- ClickUp
- ClientPoint
- Clio
- Clover
- Coevera
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Dotdigital
- Drift
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Evernote Teams
- Formstack Forms
- FreshBooks
- Freshsales
- Front
- FullContact
- GetResponse
- Getsitecontrol
- Gmail
- GoCanvas
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Help Scout
- Highrise
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Instapage
- Invoca
- Invoice Ninja
- Jobber
- Jotform
- Justuno
- Keap
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Lendio
- Less Annoying CRM
- Limo Anywhere
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailgun
- Marketo Engage
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- MoData Suite
- Mojo Helpdesk
- Myphoner
- Netskope One Platform
- Nimble
- Nutshell
- Olark
- OnceHub
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- PayPal
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Podio
- Powtoon
- Privy
- Proposify
- Pure Chat
- QuickBooks Online
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- RightSignature
- Robly
- SalesRabbit
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Semrush
- SendGrid
- ServiceM8
- Shopify
- SignRequest
- Skyvia
- Slack
- Slemma
- Smartling
- Square Point of Sale
- Stitch Labs
- Stripe
- SurveyMonkey
- Taboola
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Thinkific
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vtiger CRM
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wufoo
- Xero
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Invoice
- Zoom Workplace
- ZoomInfo Sales
- Zoomph
- dotloop
- noCRM
- weclapp
- Total integrations59
- 123FormBuilder
- AWeber
- Accelo
- Act!
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- AdRoll
- Aircall
- AllClients
- AnyMeeting
- Apollo.io
- Asana
- AskNicely
- Atomic AI
- Attribution
- Azuqua
- Bedrock Data
- Benchmark Email
- Better Proposals
- Bidsketch
- BigContacts
- Bitrix24
- BombBomb
- Brevo
- BrightInfo
- Brightcove
- Calendly
- CallRail
- Campaign Monitor by Marigold
- Capsule
- CareerPlug
- Ceros
- Chargebee
- ChartMogul
- Chatfuel
- ClearVoice
- ClickFunnels
- ClickUp
- ClientPoint
- Clio
- Clover
- Coevera
- CompanyHub
- ConnectWise PSA
- Constant Contact
- Contactually
- Copper
- Creatio AI CRM
- Cyfe
- Dasheroo
- Databox
- Datanyze
- Direct Mail
- Dotdigital
- Drift
- Drip
- Dropbox
- Dropbox DocSend
- Dropbox Sign
- EZ Texting
- Ease.io
- Efficy CRM
- Emma by Marigold
- Eventbrite
- Evernote Teams
- Formstack Forms
- FreshBooks
- Freshsales
- Front
- FullContact
- GetResponse
- Getsitecontrol
- Gmail
- GoCanvas
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- Groove
- Grow
- Help Scout
- Highrise
- Hotjar
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Ignition
- Infer
- Instapage
- Invoca
- Invoice Ninja
- Jobber
- Jotform
- Justuno
- Keap
- Kissmetrics
- Kit
- Kixie PowerCall & SMS
- Klips
- Kommo
- Kustomer
- LeadDyno
- LeadGnome
- LeadMaster
- LeadsBridge
- Lendio
- Less Annoying CRM
- Limo Anywhere
- LinkedIn for Business
- LiveChat
- LiveHelpNow
- Livespace
- Lucky Orange
- MailUp
- MailerLite
- Mailgun
- Marketo Engage
- Membrain
- Meta for Business
- Microsoft 365
- Microsoft Excel
- Microsoft Outlook
- MoData Suite
- Mojo Helpdesk
- Myphoner
- Netskope One Platform
- Nimble
- Nutshell
- Olark
- OnceHub
- OnePageCRM
- Operations Hub
- Ortto
- Outreach
- PandaDoc
- PayPal
- Paycove
- PersistIQ
- PhoneWagon
- Pipedrive
- Pipeline CRM
- Podio
- Powtoon
- Privy
- Proposify
- Pure Chat
- QuickBooks Online
- QuickBooks Online Advanced
- Qwilr
- Recurly
- Referral Rock
- RightSignature
- Robly
- SalesRabbit
- SalesSeek
- Salesflare
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesmate
- Semrush
- SendGrid
- ServiceM8
- Shopify
- SignRequest
- Skyvia
- Slack
- Slemma
- Smartling
- Square Point of Sale
- Stitch Labs
- Stripe
- SurveyMonkey
- Taboola
- Teamgate
- Teamleader
- Teamwork Desk
- Teamwork.com
- Thinkific
- Toky
- Trello
- Twilio
- Twitter/X
- Typeform
- Uberflip
- Unbounce
- Vidyard
- Vtiger CRM
- Wave
- Wishpond
- Wistia
- WooCommerce
- Woopra
- WordPress
- Workbooks
- WorkflowMax
- Workplace from Meta
- Wufoo
- Xero
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Invoice
- Zoom Workplace
- ZoomInfo Sales
- Zoomph
- dotloop
- noCRM
- weclapp
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